Thanks for installing hplip-3.11.5 and letting know us on the same.
Can you provide us some more debug information.
1. Attach the out-put of "hp-check -t" command.
#hp-check -t > debug.txt
2. Require the cups error_log file. To get the same please follow the below steps.
a)#sudo vim /etc/cups/cupsd.conf (this will open the file with write permissions)
Change LogLevel warn to LogLevel debug and below that line add
hpLogLevel 15.
b)Reproduce the bug and attach the error_log file.
#sudo cat /var/log/cups/error_log > error_log.txt
3. Attach the hpcups_job*.out (or) hpijs_job*.out of latest timestamp. These files are generated in /tmp folder.
Hi,
Thanks for installing hplip-3.11.5 and letting know us on the same.
Can you provide us some more debug information.
1. Attach the out-put of "hp-check -t" command.
#hp-check -t > debug.txt
2. Require the cups error_log file. To get the same please follow the below steps.
a)#sudo vim /etc/cups/ cupsd.conf (this will open the file with write permissions) cups/error_ log > error_log.txt
Change LogLevel warn to LogLevel debug and below that line add
hpLogLevel 15.
b)Reproduce the bug and attach the error_log file.
#sudo cat /var/log/
3. Attach the hpcups_job*.out (or) hpijs_job*.out of latest timestamp. These files are generated in /tmp folder.
Sorry for having you to do so much of work.
Thanks & Regards,
Goutam Kodu