Comment 5 for bug 606675

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Jamieson Christian (jamiesonc) wrote :

I can confirm this behavior as well. The HP Deskjet D1660 will only print the first page of a multi-page document, after which hplip returns an error. The problem only occurs when "Draft Grayscale" image quality is selected. The printer draws the second page in and has it all lined up for printing, but then it just stops and a few seconds later the printing service reports the error.

Ubuntu 10.04 LTS
hplip 3.10.2-2ubuntu2

Attached is the CUPS error log with LogLevel set to debug. The first indication (to me) that things are going south occurs at line 812, just before page 2 starts processing:

D [16/Mar/2011:08:06:42 -0500] [Job 1416] STATE: -media-empty-error,media-jam-error,hplip.plugin-error,cover-open-error,toner-empty-error,other

And then hpcups crashes on line 941, causing pdftoraster to terminate as well:

E [16/Mar/2011:08:06:59 -0500] PID 3833 (/usr/lib/cups/filter/hpcups) crashed on signal 11!
D [16/Mar/2011:08:06:59 -0500] PID 3832 (/usr/lib/cups/filter/pdftoraster) stopped with status 1!

If you require any additional log output, let me know how you want it configured.