Comment 6 for bug 580402

Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) wrote : Re: [Bug 580402] Re: hplip manual discovery printer problem

Also please provide us the "hp-check -t" output as attachment to this bug.

Thanks in Advance,
Naga Samrat Chowdary, Narla

2010/9/13 Tomislav Parčina <email address hidden>

> Hi Naga!
>
> I have successfully add printer with "hp-setup -i IP-Address" (without
> "-i" it gives me an error).
>
> Can this be implemented somewhere so that other people, who have the
> same problem, don't have to search for this solution?
>
> Best regards.
>
> --
> hplip manual discovery printer problem
> https://bugs.launchpad.net/bugs/580402
> You received this bug notification because you are subscribed to HPLIP.
>
> Status in HP Linux Imaging and Printing: New
>
> Bug description:
> I have installed HPLIP using hplip-3.10.5.run script. Printer HP LaserJet
> p2055dn is installed. When I send text to print it I get status message
> "Started a print job". Few seconds afher that I get message "Print job is
> completed". Nothing ever gets printed out. I have check the display of the
> printer, it doesn't show any error message.
>
> At the end is the output of hp-check -t.
>
> I belive that problem is releated with the fact that at the end of this
> line
> Device URI: hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
> there is printer name and not IP address. Same problem I sow here -
> https://answers.launchpad.net/hplip/+question/109017
>
> I can't do the same workaround because when I manually enter IP address, on
> which hp-probe has found my printer, setup program doesn't find my printer.
>
> If you need any more informations please let me know.
>
>
>
>
> HP Linux Imaging and Printing System (ver. 3.10.2)
> Dependency/Version Check Utility ver. 14.3
>
> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before
> compiling the
> HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
> dependencies
> are installed to successfully compile HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a
> distro
> supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
> tarball
> has the proper dependencies installed to successfully run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This
> mode
> will check both of the above cases (both compile- and run-time
> dependencies).
>
> Saving output in log file: hp-check.log
>
> Initializing. Please wait...
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Basic system information:
> Linux tomo-laptop 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC
> 2010 i686 GNU/Linux
>
> Distribution:
> ubuntu 10.04
>
> Checking Python version...
> OK, version 2.6.5 installed
>
> Checking PyQt 4.x version...
> OK, version 4.7.2 installed.
>
> Checking for CUPS...
> Status: scheduler is running
> Version: 1.4.3
> error_log is set to level: warn
>
> Checking for dbus/python-dbus...
> dbus daemon is running.
> python-dbus version: 0.83.0
>
>
> ------------------------------------
> | COMPILE AND RUNTIME DEPENDENCIES |
> ------------------------------------
>
> note: To check for compile-time only dependencies, re-run hp-check with the
> -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with the -r
> parameter (ie, hp-check -r).
>
> Checking for dependency: CUPS - Common Unix Printing System...
> OK, found.
>
> Checking for dependency: CUPS devel- Common Unix Printing System
> development files...
> OK, found.
>
> Checking for dependency: CUPS image - CUPS image development files...
> OK, found.
>
> Checking for dependency: DBus - Message bus system...
> OK, found.
>
> Checking for dependency: gcc - GNU Project C and C++ Compiler...
> OK, found.
>
> Checking for dependency: GhostScript - PostScript and PDF language
> interpreter and previewer...
> OK, found.
>
> Checking for dependency: libcrypto - OpenSSL cryptographic library...
> OK, found.
>
> Checking for dependency: libjpeg - JPEG library...
> OK, found.
>
> Checking for dependency: libnetsnmp-devel - SNMP networking library
> development files...
> OK, found.
>
> Checking for dependency: libpthread - POSIX threads library...
> OK, found.
>
> Checking for dependency: libtool - Library building support services...
> OK, found.
>
> Checking for dependency: libusb - USB library...
> OK, found.
>
> Checking for dependency: make - GNU make utility to maintain groups of
> programs...
> OK, found.
>
> Checking for dependency: PIL - Python Imaging Library (required for
> commandline scanning with hp-scan)...
> OK, found.
>
> Checking for dependency: PolicyKit - Administrative policy framework...
> OK, found.
>
> Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
> OK, found.
>
> Checking for dependency: Python DBus - Python bindings for DBus...
> OK, found.
>
> Checking for dependency: Python devel - Python development files...
> OK, found.
>
> Checking for dependency: Python libnotify - Python bindings for the
> libnotify Desktop notifications...
> OK, found.
>
> Checking for dependency: Python XML libraries...
> OK, found.
>
> Checking for dependency: Python 2.3 or greater - Required for fax
> functionality...
> OK, found.
>
> Checking for dependency: Python 2.2 or greater - Python programming
> language...
> OK, found.
>
> Checking for dependency: Reportlab - PDF library for Python...
> OK, found.
>
> Checking for dependency: SANE - Scanning library...
> OK, found.
>
> Checking for dependency: SANE - Scanning library development files...
> OK, found.
>
> Checking for dependency: scanimage - Shell scanning program...
> OK, found.
>
> Checking for dependency: xsane - Graphical scanner frontend for SANE...
> OK, found.
>
>
> ----------------------
> | HPLIP INSTALLATION |
> ----------------------
>
>
> Currently installed HPLIP version...
> HPLIP 3.10.2 currently installed in '/usr/share/hplip'.
>
> Current contents of '/etc/hp/hplip.conf' file:
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hplip]
> version=3.10.2
>
> [dirs]
> home=/usr/share/hplip
> run=/var/run
> ppd=/usr/share/ppd/HP
> ppdbase=/usr/share/ppd
> doc=/usr/share/doc/hplip-3.10.2
> icon=/usr/share/applications
> cupsbackend=/usr/lib/cups/backend
> cupsfilter=/usr/lib/cups/filter
> drv=/usr/share/cups/drv/hp
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=no
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> hpijs-install=no
> foomatic-drv-install=no
> foomatic-ppd-install=no
> foomatic-rip-hplip-install=no
> hpcups-install=yes
> cups-drv-install=yes
> cups-ppd-install=no
> internal-tag=3.10.2rc1.9
> restricted-build=no
> ui-toolkit=qt4
> qt3=no
> qt4=yes
> policy-kit=no
> hpijs-only-build=no
> lite-build=no
> udev-acl-rules=yes
> hpcups-only-build=no
> hpijs-only-build=no
>
>
> Current contents of '/var/lib/hp/hplip.state' file:
> # hplip.state - HPLIP runtime persistent variables.
>
> [plugin]
> installed=0
> eula=0
>
>
>
> Current contents of '~/.hplip/hplip.conf' file:
> [last_used]
> printer_name =
> working_dir = .
> device_uri = "hp:/net/HP_LaserJet_P2055dn?zc=NPI203176"
>
> [commands]
> scan = /usr/bin/xsane -V %SANE_URI%
>
> [installation]
> version = 3.10.2rc1.9
> date_time = 12.05.2010 08:18:31
>
> [settings]
> systray_messages = 0
> systray_visible = 0
>
> [fax]
> email_address =
> voice_phone =
>
> [refresh]
> rate = 30
> enable = false
> type = 1
>
> [polling]
> enable = false
> device_list =
> interval = 5
>
>
>
> --------------------------
> | DISCOVERED USB DEVICES |
> --------------------------
>
> No devices found.
>
> ---------------------------------
> | INSTALLED CUPS PRINTER QUEUES |
> ---------------------------------
>
>
> HP_LaserJet_P2055dn
> -------------------
> Type: Printer
> Device URI: hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
> PPD: /etc/cups/ppd/HP_LaserJet_P2055dn.ppd
> PPD Description: HP LaserJet P2055 Postscript (recommended)
> Printer status: printer HP_LaserJet_P2055dn is idle. enabled since Sri 12
> Svi 2010 08:15:51
> error: Unable to communicate with device (code=12):
> hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
> error: unable to open channel
> error: Communication status: Failed
>
>
> ----------------------
> | SANE CONFIGURATION |
> ----------------------
>
> 'hpaio' in '/etc/sane.d/dll.conf'...
> OK, found. SANE backend 'hpaio' is properly set up.
>
> Checking output of 'scanimage -L'...
>
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
>
>
> ---------------------
> | PYTHON EXTENSIONS |
> ---------------------
>
> Checking 'cupsext' CUPS extension...
> OK, found.
>
> Checking 'pcardext' Photocard extension...
> OK, found.
>
> Checking 'hpmudext' I/O extension...
> OK, found.
>
> Checking 'scanext' SANE scanning extension...
> OK, found.
>
>
>
> ---------------
> | USER GROUPS |
> ---------------
>
> tomo adm lp dialout cdrom plugdev lpadmin admin sambashare
>
>
> -----------
> | SUMMARY |
> -----------
>
> error: 1 error or warning.
>
> Please refer to the installation instructions at:
> http://hplip.sourceforge.net/install/index.html
>
>
> Done.
>
>
>
>