hplip manual discovery printer problem

[Tomislav Parčina]

I have installed HPLIP using hplip-3.10.5.run script. Printer HP LaserJet p2055dn is installed. When I send text to print it I get status message "Started a print job". Few seconds afher that I get message "Print job is completed". Nothing ever gets printed out. I have check the display of the printer, it doesn't show any error message.

At the end is the output of hp-check -t.

I belive that problem is releated with the fact that at the end of this line
Device URI: hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
there is printer name and not IP address. Same problem I sow here - https://answers.launchpad.net/hplip/+question/109017

I can't do the same workaround because when I manually enter IP address, on which hp-probe has found my printer, setup program doesn't find my printer.

If you need any more informations please let me know.

HP Linux Imaging and Printing System (ver. 3.10.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux tomo-laptop 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 i686 GNU/Linux

Distribution:
ubuntu 10.04

Checking Python version...
OK, version 2.6.5 installed

Checking PyQt 4.x version...
OK, version 4.7.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.10.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.10.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.10.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.2rc1.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name =
working_dir = .
device_uri = "hp:/net/HP_LaserJet_P2055dn?zc=NPI203176"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.10.2rc1.9
date_time = 12.05.2010 08:18:31

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_P2055dn
-------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
PPD: /etc/cups/ppd/HP_LaserJet_P2055dn.ppd
PPD Description: HP LaserJet P2055 Postscript (recommended)
Printer status: printer HP_LaserJet_P2055dn is idle. enabled since Sri 12 Svi 2010 08:15:51
error: Unable to communicate with device (code=12): hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
error: unable to open channel
error: Communication status: Failed

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

---------------
| USER GROUPS |
---------------

tomo adm lp dialout cdrom plugdev lpadmin admin sambashare

-----------
| SUMMARY |
-----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

[Tomislav Parčina (tomo-sok)]

Today I head the same problem on another computer with hplip 3.10.6. Luckily I manage to walk around the problem changing device URI in printer settings. The line I have added is this:
dnssd://HP%20LaserJet%20P2055dn%20%5B203176%5D._printer._tcp.local/

Can anyone check those things that I'm reporting?

[Tomislav Parčina (tomo-sok)]

Hi!

Please, can this bug be assigned to someone or that at least someone sets the importance.

Best regards.

[Naga Samrat Chowdary, Narla (samrat-hplip)]

Can you please try adding printer with "hp-setup IP-Address".

Thanks,
Naga Samrat Chowdary, Narla

[Tomislav Parčina (tomo-sok)]

Hi Naga!

I have successfully add printer with "hp-setup -i IP-Address" (without "-i" it gives me an error).

Can this be implemented somewhere so that other people, who have the same problem, don't have to search for this solution?

Best regards.

[Naga Samrat Chowdary, Narla (samrat-hplip)]

Thanks for this information.
Can you please attach "hp-setup -g IP-Address" and "hp-setup -i -g IP-Address" output.

Thanks,
Naga Samrat Chowdary, Narla

[Naga Samrat Chowdary, Narla (samrat-hplip)]

Also please provide us the "hp-check -t" output as attachment to this bug.

Thanks in Advance,
Naga Samrat Chowdary, Narla

2010/9/13 Tomislav Parčina <email address hidden>

> Hi Naga!
>
> I have successfully add printer with "hp-setup -i IP-Address" (without
> "-i" it gives me an error).
>
> Can this be implemented somewhere so that other people, who have the
> same problem, don't have to search for this solution?
>
> Best regards.
>
> --
> hplip manual discovery printer problem
> https://bugs.launchpad.net/bugs/580402
> You received this bug notification because you are subscribed to HPLIP.
>
> Status in HP Linux Imaging and Printing: New
>
> Bug description:
> I have installed HPLIP using hplip-3.10.5.run script. Printer HP LaserJet
> p2055dn is installed. When I send text to print it I get status message
> "Started a print job". Few seconds afher that I get message "Print job is
> completed". Nothing ever gets printed out. I have check the display of the
> printer, it doesn't show any error message.
>
> At the end is the output of hp-check -t.
>
> I belive that problem is releated with the fact that at the end of this
> line
> Device URI: hp:/net/HP_LaserJet_P2055dn?zc=NPI203176
> there is printer name and not IP address. Same problem I sow here -
> https://answers.launchpad.net/hplip/+question/109017
>
> I can't do the same workaround because when I manually enter IP address, on
> which hp-probe has found my printer, setup program doesn't find my printer.
>
> If you need any more informations please let me know.
>
>
>
>
> HP Linux Imaging and Printing System (ver. 3.10.2)
> Dependency/Version Check Utility ver. 14.3
>
> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before
> compiling the
> HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
> dependencies
> are installed to successfully compile HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a
> distro
> supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
> tarball
> has the proper dependencies installed to successfully run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This
> mode
> will check both of the above cases (both compile- and run-time
> dependencies).
>
> Saving output in log file: hp-check.log
>
> Initializing. Please wait...
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Basic system information:
> Linux tomo-laptop 2.6.32-21-generic #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC
> 2010 i686 GNU/Linux
>
> Distribution:
> ubuntu 10.04
>
> Checking Python version...
> OK, version 2.6.5 installed
>
> Checking PyQt 4.x version...
> OK, version 4.7.2 installed.
>
> Checking for CUPS...
> Status: scheduler is running
> Version: 1.4.3
> error_log is set to level: warn
>
> Checking for dbus/python-dbus...
> dbus daemon is running.
> python-dbus version: 0.83.0
>
>
> ----------------------------...