HPLIP

Bug #372470
Comment #1

Comment 1 for bug 372470

Revision history for this message

c42105 (c42105) wrote on 2010-07-14:

hp-check.txt Edit (8.3 KiB, text/plain)

I have similar problem: I have a HP Laserjet 2300d (connected with an USB port) that worked nicely with Karmic Kubuntu (64-bit). After the upgrade to Lucid, it stopped working. I've tried but I cannot get it to work again. The computer sees the printer:

$ lsusb

(...)
Bus 007 Device 002: ID 03f0:0b17 Hewlett-Packard LaserJet 2300d
(...)

But it fails to communicate with it somehow:

$ hp-testpage

HP Linux Imaging and Printing System (ver. 3.10.5)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Device busy: hp:/usb/hp_LaserJet_2300_series?serial=CNCFL12538
error: Unable to print to printer. Please check device and try again.
error: Unable to communicate with printer hp_LaserJet_2300. Please check the printer and try again.

When I try to set it up, hplip crashes:

$ hp-setup

HP Linux Imaging and Printing System (ver. 3.10.5)
HP Device Manager ver. 15.0

Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
error: Device busy: hp:/usb/hp_LaserJet_2300_series?serial=CNCFL12538
error: Device not found

HP Linux Imaging and Printing System (ver. 3.10.5)
Printer/Fax Setup Utility ver. 9.0

Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Searching... (bus=usb, search=(None), desc=0)
/
Done.
Segmentation fault

Find also attached the output of the hp-check

Any help would be welcome.

Carlos.

PD: I'm not sure, but I think this maybe the same bug as:

https://bugs.launchpad.net/hplip/+bug/576449
https://bugs.launchpad.net/hplip/+bug/382358
https://bugs.launchpad.net/hplip/+bug/400938