HP LaserJet P2015dn

Bug #400938 reported by rlegarda
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

I installed the driver for this printer and works OK. However, the printer start to fail when I tried to print some time later. The OS send a message that "printer may be is not connected". The "HPLIP Device Manager" reports that "Device communication error".
I had his problem since I installed one actualization driver on Ubutu 8.04; I think I use the latest version installed by synaptic. I changed by the new one (3.9.6) but the problem persist. I found that it is possible to print if I turn off and then tun on but the communication is lost some minutes after the last print.

Revision history for this message
c42105 (c42105) wrote :

I have similar problem: I have a HP Laserjet 2300d (connected with an USB port) that worked nicely with Karmic Kubuntu (64-bit). After the upgrade to Lucid, it stopped working. I've tried but I cannot get it to work again. The computer sees the printer:

$ lsusb

(...)
Bus 007 Device 002: ID 03f0:0b17 Hewlett-Packard LaserJet 2300d
(...)

But it fails to communicate with it somehow:

$ hp-testpage

HP Linux Imaging and Printing System (ver. 3.10.5)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Device busy: hp:/usb/hp_LaserJet_2300_series?serial=CNCFL12538
error: Unable to print to printer. Please check device and try again.
error: Unable to communicate with printer hp_LaserJet_2300. Please check the printer and try again.

When I try to set it up, hplip crashes:

$ hp-setup

HP Linux Imaging and Printing System (ver. 3.10.5)
HP Device Manager ver. 15.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
error: Device busy: hp:/usb/hp_LaserJet_2300_series?serial=CNCFL12538
error: Device not found

HP Linux Imaging and Printing System (ver. 3.10.5)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Bus::open: Can not get ibus-daemon's address.
IBusInputContext::createInputContext: no connection to ibus-daemon
Searching... (bus=usb, search=(None), desc=0)
/
Done.
Segmentation fault

Find also attached the output of the hp-check

Any help would be welcome.

Carlos.

PD: I'm not sure, but I think this maybe the same bug as:

https://bugs.launchpad.net/hplip/+bug/576449
https://bugs.launchpad.net/hplip/+bug/382358
https://bugs.launchpad.net/hplip/+bug/372470

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Bug attachments

Remote bug watches

Bug watches keep track of this bug in other bug trackers.