Comment 2 for bug 1894745

Thanks a lot for answering!!!
14.09.2020 08:20:39 shivani mandora <email address hidden>:

> Hi ,
>
> Mint 20 will be supported in our next release.
>
> Meanwhile the communication issue which are facing is similar to below issue on Ubuntu 20.04.
> Please refer below issue :
>
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206
>
> In fresh Mint 20, there will be inbuilt hplip installed. You can try to
> print via network since this problem is coming for USB
>
> ** Changed in: hplip
> Status: New => In Progress
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1894745
>
> Title:
> HPLIP does not work on Linux Mint 20
>
> Status in HPLIP:
> In Progress
>
> Bug description:
> Linux Mint 20.4
>
> HP Model no. Officejet Pro 6810: CN55NF349S
>
> HPLIP is not available for Mint 20: Cannot print, cannot scan.
>
> excerpt (hp-check -t):
> HP-Officejet-Pro-8610
> ---------------------
> Type: Printer
> Device URI: hp:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> PPD: /etc/cups/ppd/HP-Officejet-Pro-8610.ppd
> warning: Failed to read /etc/cups/ppd/HP-Officejet-Pro-8610.ppd ppd file
> PPD Description:
> Printer status: Drucker HP-Officejet-Pro-8610 ist im Leerlauf.  Aktiviert seit Mo 07 Sep 2020 19:07:15 CEST
> error: Device busy: hp:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> error: Device not found
> error: Communication status: Failed
>
> HP-Officejet-Pro-8610-Fax-4
> ---------------------------
> Type: Fax
> Device URI: hpfax:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> PPD: /etc/cups/ppd/HP-Officejet-Pro-8610-Fax-4.ppd
> warning: Failed to read /etc/cups/ppd/HP-Officejet-Pro-8610-Fax-4.ppd ppd file
> PPD Description:
> Printer status: Drucker HP-Officejet-Pro-8610-Fax-4 ist im Leerlauf.  Aktiviert seit Mo 07 Sep 2020 10:31:06 CEST
> error: Device busy: hpfax:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> error: Device not found
> error: Communication status: Failed
>
> HP_Officejet_Pro_8610
> ---------------------
> Type: Printer
> Device URI: hp:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> PPD: /etc/cups/ppd/HP_Officejet_Pro_8610.ppd
> warning: Failed to read /etc/cups/ppd/HP_Officejet_Pro_8610.ppd ppd file
> PPD Description:
> Printer status: Drucker HP_Officejet_Pro_8610 ist im Leerlauf.  Aktiviert seit Mo 07 Sep 2020 18:25:29 CEST
> error: Device busy: hp:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> error: Device not found
> error: Communication status: Failed
>
> HP_Officejet_Pro_8610_fax
> -------------------------
> Type: Fax
> Device URI: hpfax:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> PPD: /etc/cups/ppd/HP_Officejet_Pro_8610_fax.ppd
> warning: Failed to read /etc/cups/ppd/HP_Officejet_Pro_8610_fax.ppd ppd file
> PPD Description:
> Printer status: Drucker HP_Officejet_Pro_8610_fax ist im Leerlauf.  Aktiviert seit Mo 07 Sep 2020 18:12:11 CEST
> error: Device busy: hpfax:/usb/HP_Officejet_Pro_8610?serial=CN55NF349S
> error: Device not found
> error: Communication status: Failed
>
> --------------
> | PERMISSION |
> --------------
>
> USB             HP-Officejet-Pro-8610          Required        -        -        OK       Node:'/dev/bus/usb/002/004' Perm:'  root  lp rw- rw- rw- rw- r--'
>
> -----------
> | SUMMARY |
> -----------
>
> Missing Required Dependencies
> -----------------------------
> error: 'libcups2' package is missing/incompatible
> error: 'python3-pyqt4' package is missing/incompatible
>
> Missing Optional Dependencies
> -----------------------------
> error: 'xsane' package is missing/incompatible
> error: 'python3-dbus.mainloop.qt' package is missing/incompatible
>
> Total Errors: 10
> Total Warnings: 0
> --------------------
>
> Tried to install hplip-3.20.6.run:
>
> INSTALL MISSING REQUIRED DEPENDENCIES
> -------------------------------------
> note: Installation of dependencies requires an active internet connection.
> warning: Missing REQUIRED dependency: libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
> warning: Missing REQUIRED dependency: libcrypto (libcrypto - OpenSSL cryptographic library)
> warning: Missing REQUIRED dependency: python3-pyqt4 (PyQt 4- Qt interface for Python (for Qt version 4.x))
>
> INSTALL MISSING OPTIONAL DEPENDENCIES
> -------------------------------------
> note: Installation of dependencies requires an active internet connection.
> warning: Missing OPTIONAL dependency for option 'gui_qt4': python3-pyqt4-dbus (PyQt 4 DBus - DBus Support for PyQt4)
> warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane - Graphical scanner frontend for SANE)
>
> CHECKING FOR NETWORK CONNECTION
> -------------------------------
> Network connection present.
>
> RUNNING PRE-PACKAGE COMMANDS
> ----------------------------
> sudo dpkg --configure -a (Pre-depend step 1)
> sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
> sudo apt-get update (Pre-depend step 3)
> OK
>
> DEPENDENCY AND CONFLICT RESOLUTION
> ----------------------------------
> Running 'sudo apt-get install --assume-yes python3-pyqt4'
> Please wait, this may take several minutes...
> error: Command failed. Re-try #1...
> Running 'sudo apt-get install --assume-yes python3-pyqt4'
> Please wait, this may take several minutes...
> error: Command failed. Re-try #2...
> Running 'sudo apt-get install --assume-yes python3-pyqt4'
> Please wait, this may take several minutes...
> error: Command failed. Re-try #3...
> Running 'sudo apt-get install --assume-yes python3-pyqt4'
> Please wait, this may take several minutes...
> error: Package install command failed with error code 100
> note: Some packages may not get installed on python3 due to distro incompatibilites
>
> note: Please check for more information at http://hplipopensource.com/node/369
> Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? y
>
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