Comment 3 for bug 1822508

Hello Brian,

The device is connected on network.

# rpm -qa | grep cups
cups-filters-1.0.35-22.el7.x86_64
ghostscript-cups-9.07-31.el7_6.10.x86_64
python-cups-1.9.63-6.el7.x86_64
cups-filters-libs-1.0.35-22.el7.x86_64
cups-filesystem-1.6.3-35.el7.noarch
cups-devel-1.6.3-35.el7.x86_64
cups-pk-helper-0.2.6-2.el7.x86_64
cups-client-1.6.3-35.el7.x86_64
cups-1.6.3-35.el7.x86_64
cups-libs-1.6.3-35.el7.x86_64

cups v1.6.3 and cups-filters v1.0.35

# avahi-browse -rt _ipp._tcp
returns nothing.

Regards,
David.

________________________________
De : <email address hidden> <email address hidden> de la part de brian_p <email address hidden>
Envoyé : lundi 1 avril 2019 11:26
À : <email address hidden>
Objet : [Bug 1822508] Re: hp laserJet Pro MFP m130fw: Unsupported Personality: UNKNOWN

> I use this driver: HP-LaserJet-MFP-m129-m134

Looks ok.

> But it always prints this message:
> Unsupported Personality: UNKNOWN

Not a message from HPLIP but from the printer.

> How to resolve this problem?

Is the device connected by USB or is it on the network?

What CUPS and cups-filters versions are in use?

Please give what you get for

  avahi-browse -rt _ipp._tcp

--
Brian.

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https://bugs.launchpad.net/bugs/1822508

Title:
  hp laserJet Pro MFP m130fw: Unsupported Personality: UNKNOWN

Status in HPLIP:
  New

Bug description:
  Hello,
  There is a bug with hplip, I try v3.16.11 and v3.19.1 on Centos 7

  hp laserJet Pro MFP m130fw is a supported printer:
  https://developers.hp.com/hp-linux-imaging-and-printing/supported_devices/index

  I use this driver: HP-LaserJet-MFP-m129-m134

  But it always prints this message:
  Unsupported Personality: UNKNOWN

  How to resolve this problem?

  Thanks for your help.

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