Comment 13 for bug 1811088

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Benitron (benlarcher-1) wrote (last edit ):

Hi,
I had the same problem. I installed hplip, the printer works fine but not the scanner.
I did connect the printer to the EWS page of the device (as said by nico207), but I did not have the same interface apparently.
I went to the tab "System", then the sub-menu "Service" I did "Restore defaults" and it worked for me.
I think it was that, but for sure, it was by going to the EWS page of the device.
So the problem seems to come from HP parameters themselves ? I wanted to send them a message on their forum, but the subscription failed...
EDIT : It doesn't work again and I can't make it back...