Comment 2 for bug 1777361

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srinivas (srinivas5) wrote :

Hi Bernard,

Please try the below steps.
1. Uninstall the HPLIP by entering `sudo make uninstall`.
2. Do and OS update.
3. Download and install HPLIP latest driver and plugin from the site, https://developers.hp.com/hp-linux-imaging-and-printing/gethplip
4. Do hp-setup to add device.
See if it resolves the issue.

Thanks,
Srinivas Teja.