Comment 8 for bug 1703982

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Sergio Callegari (callegar) wrote :

Can someone please indicate:

1) Whether this is actually the place that upstream hplip developers use to track bugs or the ubuntu only downstream bug tracker for hplip? The hplip site seems to suggest the former, but I wonder if I am reporting the issue in the correct place.

2) Whether this issue might have been addressed in hplip 3.17.x, since the changelogs on the hplip site are extra terse and no mention of this issue appears there.

3) Whether there is a packaged 3.17.x to test. The hp hplip site claims that "Ubuntu 17.04 supplies HPLIP 3.17.5 and it does support your printer" which does not seem to be the case. On 17.04, I have hplip 3.16.11 and no option to upgrade.

These info would be quite precious to decide what to do with the printer.

Incidentally, if the issue is not fixed in 3.17.x, in case HP personnel reads this page, I suggest to modify the Officejet support page (http://hplipopensource.com/hplip-web/supported_devices/officejet.html) to say that the support for the 6950 is only partial and not full, which would guide customers better.