not able to install HP 3.13.2 plugin
Bug #1131596 reported by
chandramohan
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I have tried everything. But the plugin does not seem to get installed on UBUNTU 12.04 LTS. I have tried "gksu -- hplip-plugin" command and have attached teh error message with this complaint. Kindly help me. I have spent 2 days on this matter to no avail.
FYI:
1. I have tried manual installation of hplip-3.13.2 plugin.run (didn't work)
2. automatic download and installation from terminal (error message in the screenshot)
Thanks in advance
cms
Hi Chandramohan,
Seems like hplip package might have corrupted, can you please uninstall and reinstall HPLIP
1) Uninstall hplip
$ sudo hp-uninstall
2) Download hplip from hplip-3.13.2 from "http:// hplipopensource .com/hplip- web/install/ install/ index.html" and install
$ sh hplip-3.13.2.run
3) run hp- plugin
$ sudo hp-plugin -g
--> if problem still persists, please provide us above step 3) log and attach "/usr/share/ hplip/base/ codes.py" and "/usr/share/ hplip/installer /pluginhandler. py" files.
Thanks & Regards,
Amarnath