Comment 3 for bug 1131596

Revision history for this message
chandramohan (cms513) wrote :

Hello Amaranth Thanks for the reply.

1. When I tried uninstalling using sudo hp-uninstall, I got the following message:

HP Linux Imaging and Printing System (ver. 3.13.2)
HPLIP Uninstaller ver. 1.0
Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Uninstaller log saved in: /var/log/hp/hplip-uninstall.log
Traceback (most recent call last):
  File "/usr/bin/hp-uninstall", line 131, in <module>
    core.uninstall(mode)
AttributeError: 'CoreInstall' object has no attribute 'uninstall'

However, I was able to uninstall it through Ubuntu software center

2. When I ran "sh hplip-3.13.2.run" command everything went smoothly till I saw the message seen in screenshot 1 appeared. When I clicked OK, the installation stopped at that point. However, when I ran "sudo hp-plugin -g" command after that, surprisingly plug-in got installed as seen in screenshot 2. I don't know why it didnt work before. I had tried these steps before as well.

3. However, When I try to print a page I get message as seen in screenshot 3 attached. Also teh error message can be seen in text marked in red in screenshot 2 as well.