Comment 2 for bug 1131596

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Amarnath Chitumalla (amarnath-chitumalla) wrote :

Hi Chandramohan,

Seems like hplip package might have corrupted, can you please uninstall and reinstall HPLIP

1) Uninstall hplip
$ sudo hp-uninstall

2) Download hplip from hplip-3.13.2 from "http://hplipopensource.com/hplip-web/install/install/index.html" and install
$ sh hplip-3.13.2.run

3) run hp- plugin
$ sudo hp-plugin -g

--> if problem still persists, please provide us above step 3) log and attach "/usr/share/hplip/base/codes.py" and "/usr/share/hplip/installer/pluginhandler.py" files.

Thanks & Regards,
Amarnath