Thanks for reporting this Elie. What version of Firefox are you using?
It is possible that the keys are not responding because of a lack of focus. In order for any of the keyboard shortcuts to work, the document must have focus. The easiest way to do this is to simply left-click some unused portion of the web-page, then try using the shortcut. Does that work for you? Unfortunately I don't think there is too much I can do about that issue other than to try and let the users know, this is just another limitation of web applications.
Thanks for reporting this Elie. What version of Firefox are you using?
It is possible that the keys are not responding because of a lack of focus. In order for any of the keyboard shortcuts to work, the document must have focus. The easiest way to do this is to simply left-click some unused portion of the web-page, then try using the shortcut. Does that work for you? Unfortunately I don't think there is too much I can do about that issue other than to try and let the users know, this is just another limitation of web applications.