Comment 4 for bug 2015886

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Lindsay Stratton (lstratton) wrote :

Just noting that (in 3.10) a claims returned transaction stayed in the Other Circs list even after being checked in, then checked out again. This item/patron had been billed for damage (coincidentally) so had an outstanding fine.

I checked our settings, and we had no value for the "Items Out Claims Returned display setting". Changing it to 6 cleared the display.

I didn't test to see what the default/no setting value behavior is if there is no outstanding fine.

It's hugely confusing to have a "circulation" continue to display even after the item has been checked in - this has been driving us nuts for a while now, very glad to have found this report!