I'm not sure how the Internet Only permission group is configured but to confirm in concerto, I set up a hold policy rule with the following parameters:
Active = yes
Holdable = no
Requestor Permission Group = Volunteers
And a hold policy for:
Active = yes
Holdable = yes
Requestor Permission Group = Users
When trying to place a hold for a Volunteer in the staff client the error received was "ITEM_NOT_HOLDABLE"
In the opac the error was "Hold was not successfully placed: Problem: Hold rules reject this item as unholdable".
I'm not sure how the Internet Only permission group is configured but to confirm in concerto, I set up a hold policy rule with the following parameters:
Active = yes
Holdable = no
Requestor Permission Group = Volunteers
And a hold policy for:
Active = yes
Holdable = yes
Requestor Permission Group = Users
When trying to place a hold for a Volunteer in the staff client the error received was "ITEM_NOT_HOLDABLE"
In the opac the error was "Hold was not successfully placed: Problem: Hold rules reject this item as unholdable".