I am not sure if this issue can be lumped into this bug, or if I should create a separate bug report for it, but for 3.10+, when updating a patron's user settings for holds notices in the staff client, the pop-up to edit existing holds does not always appear. This recently caused confusion with library staff when they were updating a patron's preferences from email|sms to phone, and the pop-up did not appear with any of their updates and the existing holds weren't updated. Staff can always update notifications for existing holds through the holds tab, but the pop-up should appear anytime the user settings are updated.
I've tested numerous combinations of edits and unfortunately cannot see a pattern for when the pop-up does not appear. Initially, I thought that changing the holds notices from multiple options to one option (ex: changing email and sms to phone), but there has been inconsistent behavior across the board.
I am not sure if this issue can be lumped into this bug, or if I should create a separate bug report for it, but for 3.10+, when updating a patron's user settings for holds notices in the staff client, the pop-up to edit existing holds does not always appear. This recently caused confusion with library staff when they were updating a patron's preferences from email|sms to phone, and the pop-up did not appear with any of their updates and the existing holds weren't updated. Staff can always update notifications for existing holds through the holds tab, but the pop-up should appear anytime the user settings are updated.
I've tested numerous combinations of edits and unfortunately cannot see a pattern for when the pop-up does not appear. Initially, I thought that changing the holds notices from multiple options to one option (ex: changing email and sms to phone), but there has been inconsistent behavior across the board.