Comment 4 for bug 738178

André Carvalho <email address hidden> writes:

> All right, I followed the steps and here is my syslog file.

Thanks.

> I absolutely do not know how to lookup the ID's, but if it is helpful,
> I also attach the lspci -vnvn log file.

Ah, my bad. You can get usb ids with lsusb command. More info here:

https://wiki.ubuntu.com/ConnMan/ReportingBugs

> ** Attachment added: "Syslog"
> https://bugs.launchpad.net/connman/+bug/738178/+attachment/1929894/+files/syslog.txt

Ok, so your modem id is 19d2:0015 (after usb modeswitch):

Mar 22 12:30:56 peppermint-laptop usb_modeswitch: switched to 19d2:0015 (Qualcomm, Incorporated: ZTE CDMA Technologies MSM)

Unfortunately that id is not yet supported by ofono.

What you could do is to add the id yourself:

1. edit /lib/udev/rules.d/97-ofono.rules

2. Add the two lines below *before* the LABEL="ofono_end" line:

ATTRS{idVendor}=="19d2", ATTRS{idProduct}=="0015", ENV{OFONO_IFACE_NUM}=="03", ENV{OFONO_ZTE_TYPE}="modem"
ATTRS{idVendor}=="19d2", ATTRS{idProduct}=="0015", ENV{OFONO_IFACE_NUM}=="01", ENV{OFONO_ZTE_TYPE}="aux"

3. Run 'indicator-network-debug start' to start logging

4. Plug in your modem again and send the log here.

--
Kalle Valo