Comment 6 for bug 1519359

Revision history for this message
Victor gonzalez (victor-gonzalez-0) wrote : Re: Users configuring phones in Russia report no store access

- From the test performed: I connected Wi-Fi after wizard configuration for the steps in the comment above.

- From our russian customer:

--> After OTA-8 was not possible to enter Ubuntu store over Wi-Fi, he had SIM card inserted, and once he disables Wi-Fi and mobile data service is connected, Ubuntu store is available (see pics attached over_wifi.jpg and over_data.jpg)

--> He confirmed that over Wi-Fi, the browser was working properly while Ubuntu store wasn't available.

--> mmm he did not mention any firewall or similar.

For this question:

Is it still happening after a reboot and wifi already configured?

- I did another hard-reset to OTA-7
- Wi-Fi was not set in wizard
- Once in home screen I enable Wi-Fi, register de U1 account and try to download an app, not possible (authentication error). Furthermore, once U1 is added and you try to download apps, U1 account is automatically removed, watch the video u1.mp4 (sorry DUT in spanish).
- Now, I register once again U1 account and reboot. I try again to download apps and I come across with the same problem as before.
- Once Time&date is changed manually or you set your city in automatically mode (with U1 account added in first place) Ubuntu store works.

Please note that Ubuntu store will work only if it is done in that order:

1st. U1 account is registered
2nd. Manually change Date & time or set your city in automatically.

Hope you'll find this useful, anything else you need just tell me =)