Comment 4 for bug 932561

Revision history for this message
Geoff Lee (geoff-modulate) wrote : Re: [Bug 932561] [NEW] "Error Communicating with Device" with Kobo Touch

On 15/02/2012 12:37, Timothy Legge wrote:
> You need to run a disk check tool on the kobo (windows Scan disk).
> Likely you need to do a factory reset.
>
> Tim

Hi Tim,

Thanks for the response. I started having errors using drag and drop
with Windows to the Kobo as well as with Calibre. Previously I'd only
drag and drop one or two small books at a time...whereas with Calibre I
might queue up a few and move them in bulk. But when I copied the Kobo
contents to the desktop and then reformatted the Kobo and dragged
multiple items at a time I was receiving delayed write fail errors.
Talking to Kobo support they now seem to think it's actually a hardware
issue with the Kobo itself and it looks like they are going to replace it.

Regards,

Geoff
>
> On Wed, Feb 15, 2012 at 3:24 AM, Geoff Lee<email address hidden> wrote:
>> Public bug reported:
>>
>> Hi,
>>
>> I'm having errors using a Kobo Touch V1.9.16 and Calibre.
>>
>> PC, Intel i920. Windows XP SP3, fairly recent install from clean (2
>> months).
>>
>> Kobo connected directly to a USB port with supplied cable.
>>
>> I've tried a factory reset and I'm still getting the same error. Oddly,
>> whatever the cause, the same thing does not happen with the Kobo desktop
>> software or when placing files directly as an external drive so I'm
>> fairly confident this is an issue between the Kobo and Calibre.
>>
>> calibre, version 0.8.37
>> ERROR: Error: Error communicating with device
>>
>> (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')
>>
>> Traceback (most recent call last):
>> File "site-packages\calibre\gui2\device.py", line 81, in run
>> File "site-packages\calibre\gui2\device.py", line 411, in _upload_books
>> File "site-packages\calibre\devices\usbms\driver.py", line 252, in upload_books
>> File "site-packages\calibre\devices\usbms\device.py", line 991, in _sanity_check
>> File "site-packages\calibre\devices\usbms\device.py", line 175, in free_space
>> File "site-packages\calibre\devices\usbms\device.py", line 133, in _windows_space
>> error: (2, 'GetDiskFreeSpace', 'The system cannot find the file specified.')
>>
>> I've just updated to 0.8.39 and it's still the same.
>>
>> Any ideas?
>>
>> Geoff
>>
>> ** Affects: calibre
>> Importance: Undecided
>> Status: New
>>
>> --
>> You received this bug notification because you are a member of calibre
>> Bug Wranglers, which is subscribed to calibre.
>> https://bugs.launchpad.net/bugs/932561
>>
>> Title:
>> "Error Communicating with Device" with Kobo Touch
>>
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