Comment 2 for bug 1672145

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David Forrester (davidfor) wrote :

Is the device being recognised by Windows properly? Has Windows given it a drive letter? I don't think so. There is no Kobo device listed in the list following "USB devices on system". There is a Kobo device after "List of WPD PNP ids", but, it isn't being seen properly. The equivalent line for my Aura H2O is:


Can you check how Windows is seeing the device. And I would recommend restarting the device and Windows.