all Kyocera network printers stopped working with cups 1.5.2
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups-filters (Ubuntu) |
Fix Released
|
High
|
Till Kamppeter |
Bug Description
Two Kyocera printers, the FS 1320D and the FS C1020 MFP refuse to print with cups 1.5.2 delivered in precise.
They are supported by the manufacturer and work as expected in oneiric and cups 1.5.0.
However in Precise as of now, the printer's status led starts to blink and never goes into "ready state" again. The printer hangs and has to be powered off and on again in order to make it work with some other computer.
This is a very serious issue, as this possibly renders the whole business grade Kyocera lineup unusable on Precise.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-6
ProcVersionSign
Uname: Linux 3.2.0-18-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CheckboxSubmission: 69266ec2d9afabf
CheckboxSystem: 2954e74ba17fb0e
Date: Sat Mar 10 17:39:09 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
Lpstat:
device for Kyocera-
device for Samsung-
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 04f2:b1d8 Chicony Electronics Co., Ltd
MachineType: Acer TravelMate 8372
Papersize: a4
PpdFiles:
Samsung-
Kyocera-
ProcEnviron:
TERM=xterm
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2011-12-22 (78 days ago)
dmi.bios.date: 08/03/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.
dmi.board.name: TravelMate 8372
dmi.board.vendor: Acer
dmi.board.version: PSMBOU-1234567
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnAcer:
dmi.product.name: TravelMate 8372
dmi.product.
dmi.sys.vendor: Acer
First, you have problems only with your Kyoceras on the network and not with the USB-connected Samsung?
The Kyocera connected to your machine is connected via IPP, try connecting it via AppSocket/JetDirect or LPD.
Start system- config- printer, right-click on the Kyocera's printer icon, click on "Properties" in the pop-up menu and in the dialog window opening then, click the "Change" button at "Device URI". In the new window opening now wait for the auto-detection to finish (spinning icon to disappear) and in the list of auto-detected network printer, choose your Kyocera and at the lower right ("Connection") choose one of "AppSocket/ JetDirect network printer via DNS-SD", "LPD network printer via DNS-SD", "AppSocket/HP JetDirect", ...
Can you print this way?
If it still does not work, please follow the instructions in the sections "CUPS error_log" and "Capturing print job data" on https:/ /wiki.ubuntu. com/DebuggingPr intingProblems. Thanks.