USB failing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
After some idle time on my computer, I come back to no USB devices available. It happens irrespective of what's plugged into the computer. These errors show up in the kernel logs:
Feb 3 13:56:28 courage kernel: [24813.508940] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd
Feb 3 13:56:28 courage kernel: [24813.599951] ehci_hcd 0000:00:1d.0: fatal error
Feb 3 13:56:28 courage kernel: [24813.603827] ehci_hcd 0000:00:1d.0: HC died; cleaning up
Feb 3 13:56:28 courage kernel: [24813.606553] ehci_hcd 0000:00:1d.0: force halt; handshake ffffc90000c68024 00004000 00004000 -> -110
Feb 3 13:56:28 courage kernel: [24813.606556] ehci_hcd 0000:00:1d.0: HC died; cleaning up
Feb 3 13:56:28 courage kernel: [24813.615806] usb 2-1.1: device descriptor read/all, error -108
Feb 3 13:56:28 courage kernel: [24813.615812] hub 2-1:1.0: cannot disable port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615824] hub 2-1:1.0: cannot reset port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615828] hub 2-1:1.0: cannot disable port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615833] hub 2-1:1.0: cannot reset port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615836] hub 2-1:1.0: cannot disable port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615840] hub 2-1:1.0: cannot reset port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615843] hub 2-1:1.0: cannot disable port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615846] hub 2-1:1.0: unable to enumerate USB device on port 1
Feb 3 13:56:28 courage kernel: [24813.615849] hub 2-1:1.0: cannot disable port 1 (err = -19)
Feb 3 13:56:28 courage kernel: [24813.615855] usb 2-1.2: USB disconnect, device number 4
Feb 3 13:56:28 courage kernel: [24813.696177] usb 2-1.3: USB disconnect, device number 5
Feb 3 13:56:29 courage kernel: [24814.070611] usb 2-1.4: USB disconnect, device number 6
Feb 3 13:56:29 courage kernel: [24814.134540] usb 2-1.8: USB disconnect, device number 7
Feb 3 13:56:29 courage kernel: [24814.136242] usb 2-1: USB disconnect, device number 2
This did not happen at all with natty. Occasionally with oneiric, but it happens consistently all the time with precise.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image (not installed)
ProcVersionSign
Uname: Linux 3.2.0-12-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xfe700000 irq 46'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0887,
Controls : 49
Simple ctrls : 21
Card1.Amixer.info:
Card hw:1 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:
Mixer name : 'USB Mixer'
Components : 'USB046d:0809'
Controls : 2
Simple ctrls : 1
Card1.Amixer.
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 17
Mono: Capture 8 [47%] [17.76dB] [on]
Card2.Amixer.info:
Card hw:2 'Generic'/'HD-Audio Generic at 0xfe640000 irq 47'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,
Controls : 6
Simple ctrls : 1
Card2.Amixer.
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Fri Feb 3 14:03:47 2012
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. XPS 8300
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.68
RfKill:
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/15/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0Y2MRG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: XPS 8300
dmi.sys.vendor: Dell Inc.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: |
added: bot-stop-nagging removed: kernel-request-3.2.0-14.23 |
Changed in linux (Ubuntu): | |
status: | Confirmed → Triaged |
Thank you for taking the time to file a bug report on this issue.
However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.
We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.
You can update to the latest development kernel by simply running the following commands in a terminal window:
sudo apt-get update
sudo apt-get upgrade
If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.
If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.
Thank you for your help, we really do appreciate it.