HP G60 laptop battery issues

[Matthew Gertsch]

1.) bash: cat/proc/version_signature: No such file or directory
2.) no reply

Description: Ubuntu 11.10
Release: 11.10

N: Unable to locate package pkgname

The problem I'm having is that the computer powers down when being unplugged from the power supply even though the batter is charged to capacity. It also randomly reports that battery power is low and decides to power down, even though the battery still has power and Ubuntu is showing that it has power.

This is on an HP G60:

Memory 3.6 Gib
Processor AMD Turion Dual-Core RM-72 × 2
64 bit OS

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-14-generic 3.0.0-14.23
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matthew 1561 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
   Mixer name : 'Nvidia MCP77/78 HDMI'
   Components : 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
   Controls : 15
   Simple ctrls : 11
Date: Sun Dec 18 16:29:03 2011
HibernationDevice: RESUME=UUID=cc5d96e3-b665-4e7f-b641-aa37d0d3ba00
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Hewlett-Packard HP G60 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic root=UUID=ac7d92c3-1e4e-4578-bed3-f3a4b7bde0f6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-14-generic N/A
 linux-backports-modules-3.0.0-14-generic N/A
 linux-firmware 1.60
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/18/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.54
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.60
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.54:bd08/18/2009:svnHewlett-Packard:pnHPG60NotebookPC:pvrF.54:rvnWistron:rn303C:rvr08.60:cvnWistron:ct10:cvrN/A:
dmi.product.name: HP G60 Notebook PC
dmi.product.version: F.54
dmi.sys.vendor: Hewlett-Packard

[Joseph Salisbury (jsalisbury)]

Did this issue happen in prior versions of Ubuntu?

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[Matthew Gertsch (matthew-c-gertsch)]

This is a fresh install of Ubuntu and my first fray into Linux. I'll give
all these things a try and report back.

On Mon, Dec 19, 2011 at 9:33 AM, Joseph Salisbury <
<email address hidden>> wrote:

> Did this issue happen in prior versions of Ubuntu?
>
> Would it be possible for you to test the latest upstream kernel? It
> will allow additional upstream developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test
> the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag(Only that one tag, please leave the other tags). This can
> be done by clicking on the yellow pencil icon next to the tag located at
> the bottom of the bug description and deleting the 'needs-upstream-
> testing' text.
>
> If this bug is fixed by the mainline kernel, please add the following
> tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel
> version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-
> upstream-v3.2-rc1'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'. If you
> believe this bug does not require upstream testing, please add the tag:
> 'kernel-upstream-testing-not-needed'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Tags added: needs-upstream-testing
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/906150
>
> Title:
> HP G60 laptop battery issues
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1.) bash: cat/proc/version_signature: No such file or directory
> 2.) no reply
>
> Description: Ubuntu 11.10
> Release: 11.10
>
> N: Unable to locate package pkgname
>
> The problem I'm having is that the computer powers down when being
> unplugged from the power supply even though the batter is charged to
> capacity. It also randomly reports that battery power is low and
> decides to power down, even though the battery still has power and
> Ubuntu is showing that it has power.
>
> This is on an HP G60:
>
> Memory 3.6 Gib
> Processor AMD Turion Dual-Core RM-72 × 2
> 64 bit OS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: linux-image-3.0.0-14-generic 3.0.0-14.23
> ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
> Uname: Linux 3.0.0-14-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevices...

[Matthew Gertsch (matthew-c-gertsch)]

Joseph:

To be completely honest, I'm in way over my head here. I'd love to get
this hammered out and begin to delve into all things Linux but I'm just
lost. If you could use small words and dumb things down a few notches, it
would help me tons.

Thanks Much,

Matt

On Mon, Dec 19, 2011 at 1:02 PM, Matthew Gertsch <
<email address hidden>> wrote:

> This is a fresh install of Ubuntu and my first fray into Linux. I'll give
> all these things a try and report back.
>
>
> On Mon, Dec 19, 2011 at 9:33 AM, Joseph Salisbury <
> <email address hidden>> wrote:
>
>> Did this issue happen in prior versions of Ubuntu?
>>
>> Would it be possible for you to test the latest upstream kernel? It
>> will allow additional upstream developers to examine the issue. Refer to
>> https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test
>> the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once
>> you've tested the upstream kernel, please remove the 'needs-upstream-
>> testing' tag(Only that one tag, please leave the other tags). This can
>> be done by clicking on the yellow pencil icon next to the tag located at
>> the bottom of the bug description and deleting the 'needs-upstream-
>> testing' text.
>>
>> If this bug is fixed by the mainline kernel, please add the following
>> tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel
>> version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-
>> upstream-v3.2-rc1'.
>>
>> If the mainline kernel does not fix this bug, please add the tag:
>> 'kernel-bug-exists-upstream'.
>>
>> If you are unable to test the mainline kernel, for example it will not
>> boot, please add the tag: 'kernel-unable-to-test-upstream'. If you
>> believe this bug does not require upstream testing, please add the tag:
>> 'kernel-upstream-testing-not-needed'.
>>
>> Once testing of the upstream kernel is complete, please mark this bug as
>> "Confirmed".
>>
>>
>> Thanks in advance.
>>
>> ** Changed in: linux (Ubuntu)
>> Importance: Undecided => Medium
>>
>> ** Tags added: needs-upstream-testing
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Confirmed => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/906150
>>
>> Title:
>> HP G60 laptop battery issues
>>
>> Status in “linux” package in Ubuntu:
>> Incomplete
>>
>> Bug description:
>> 1.) bash: cat/proc/version_signature: No such file or directory
>> 2.) no reply
>>
>> Description: Ubuntu 11.10
>> Release: 11.10
>>
>> N: Unable to locate package pkgname
>>
>> The problem I'm having is that the computer powers down when being
>> unplugged from the power supply even though the batter is charged to
>> capacity. It also randomly reports that battery power is low and
>> decides to power down, even though the battery still has power and
>> Ubuntu is showing that it has power.
>>
>> This is on an HP G60:
>>
>> Memory 3.6 Gib
>> Processor AMD Turion Dual-Core RM-72 × 2
>> 64 bit OS
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 11.10
>> Package: linux-image-3.0.0-14-generic 3.0.0-14.23
>> ProcVersionSignature: Ub...

[Matthew Gertsch (matthew-c-gertsch)]

Pardon my ignorance, but I don't know how to test a mainline kernel and the page that is linked to doesn't really explain how.

[Matthew Gertsch (matthew-c-gertsch)]

Kernel unable to test upstream "test: v3.2-rcN: unary operator expected"

[Matthew Gertsch (matthew-c-gertsch)]

Something in the last few rounds of updates has caused the fan to only run at low speed, even while charging and the computer is now reporting that the battery has insuffiecient capacity to continue to run the computer. A quick check with a multi-meter shows the proper voltage, though.

I don't know if it's related or not.

[penalvch (penalvch)]

Matthew Gertsch, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Please let us know your results. Thank you for your understanding.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

[Matthew Gertsch (matthew-c-gertsch)]

Christopher,

This bug is no longer an issue with 12.04.

Thanks,

Matt

On Tue, Jul 31, 2012 at 1:22 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Matthew Gertsch, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Please let us know your results. Thank you for your understanding.
>
> Helpful Bug Reporting Links:
> https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
>
> https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
>
> https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
>
> https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug
>
> ** Tags removed: apport-kernel-unable-to-test-upstream-
> ** Tags added: apport-bug kernel-unable-to-test-upstream
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/906150
>
> Title:
> HP G60 laptop battery issues
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1.) bash: cat/proc/version_signature: No such file or directory
> 2.) no reply
>
> Description: Ubuntu 11.10
> Release: 11.10
>
> N: Unable to locate package pkgname
>
> The problem I'm having is that the computer powers down when being
> unplugged from the power supply even though the batter is charged to
> capacity. It also randomly reports that battery power is low and
> decides to power down, even though the battery still has power and
> Ubuntu is showing that it has power.
>
> This is on an HP G60:
>
> Memory 3.6 Gib
> Processor AMD Turion Dual-Core RM-72 × 2
> 64 bit OS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: linux-image-3.0.0-14-generic 3.0.0-14.23
> ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
> Uname: Linux 3.0.0-14-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: matthew 1561 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
> Mixer nam...

[penalvch (penalvch)]

Matthew Gertsch, great! Did you need a backport for <= Oneiric, or may we change the Status to Invalid?

[Matthew Gertsch (matthew-c-gertsch)]

I did a full install of Precise. Oneiric was up to date when I did and I
was still having the issue.

On Tue, Jul 31, 2012 at 3:07 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Matthew Gertsch, great! Did you need a backport for <= Oneiric, or may
> we change the Status to Invalid?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/906150
>
> Title:
> HP G60 laptop battery issues
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1.) bash: cat/proc/version_signature: No such file or directory
> 2.) no reply
>
> Description: Ubuntu 11.10
> Release: 11.10
>
> N: Unable to locate package pkgname
>
> The problem I'm having is that the computer powers down when being
> unplugged from the power supply even though the batter is charged to
> capacity. It also randomly reports that battery power is low and
> decides to power down, even though the battery still has power and
> Ubuntu is showing that it has power.
>
> This is on an HP G60:
>
> Memory 3.6 Gib
> Processor AMD Turion Dual-Core RM-72 × 2
> 64 bit OS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: linux-image-3.0.0-14-generic 3.0.0-14.23
> ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
> Uname: Linux 3.0.0-14-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: matthew 1561 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
> Mixer name : 'Nvidia MCP77/78 HDMI'
> Components : 'HDA:14f15051,103c360a,00100000
> HDA:10de0002,10de0101,00100000'
> Controls : 15
> Simple ctrls : 11
> Date: Sun Dec 18 16:29:03 2011
> HibernationDevice: RESUME=UUID=cc5d96e3-b665-4e7f-b641-aa37d0d3ba00
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64
> (20111012)
> MachineType: Hewlett-Packard HP G60 Notebook PC
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic
> root=UUID=ac7d92c3-1e4e-4578-bed3-f3a4b7bde0f6 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.0.0-14-generic N/A
> linux-backports-modules-3.0.0-14-generic N/A
> linux-firmware 1.60
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/18/2009
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: F.54
> dmi.board.name: 303C
> dmi.board.vendor: Wistron
> dmi.board.version: 08.60
> dmi.chassis.type: 10
> dmi.chassis.vendor: Wistron
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.54:bd08/18/2009:svnHewlett-Packard:pnHP...

[penalvch (penalvch)]

Matthew Gertsch, now I am confused. Does the problem remain in Precise or not?

[Matthew Gertsch (matthew-c-gertsch)]

No. It was there through all the updates with 11, but never with 12.

On Wed, Aug 1, 2012 at 5:06 AM, Christopher M. Penalver <
<email address hidden>> wrote:

> Matthew Gertsch, now I am confused. Does the problem remain in Precise
> or not?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/906150
>
> Title:
> HP G60 laptop battery issues
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1.) bash: cat/proc/version_signature: No such file or directory
> 2.) no reply
>
> Description: Ubuntu 11.10
> Release: 11.10
>
> N: Unable to locate package pkgname
>
> The problem I'm having is that the computer powers down when being
> unplugged from the power supply even though the batter is charged to
> capacity. It also randomly reports that battery power is low and
> decides to power down, even though the battery still has power and
> Ubuntu is showing that it has power.
>
> This is on an HP G60:
>
> Memory 3.6 Gib
> Processor AMD Turion Dual-Core RM-72 × 2
> 64 bit OS
>
> ProblemType: Bug
> DistroRelease: Ubuntu 11.10
> Package: linux-image-3.0.0-14-generic 3.0.0-14.23
> ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
> Uname: Linux 3.0.0-14-generic x86_64
> NonfreeKernelModules: nvidia
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
> ApportVersion: 1.23-0ubuntu4
> Architecture: amd64
> ArecordDevices:
> **** List of CAPTURE Hardware Devices ****
> card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
> Subdevices: 1/1
> Subdevice #0: subdevice #0
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: matthew 1561 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
> Mixer name : 'Nvidia MCP77/78 HDMI'
> Components : 'HDA:14f15051,103c360a,00100000
> HDA:10de0002,10de0101,00100000'
> Controls : 15
> Simple ctrls : 11
> Date: Sun Dec 18 16:29:03 2011
> HibernationDevice: RESUME=UUID=cc5d96e3-b665-4e7f-b641-aa37d0d3ba00
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64
> (20111012)
> MachineType: Hewlett-Packard HP G60 Notebook PC
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic
> root=UUID=ac7d92c3-1e4e-4578-bed3-f3a4b7bde0f6 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-3.0.0-14-generic N/A
> linux-backports-modules-3.0.0-14-generic N/A
> linux-firmware 1.60
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 08/18/2009
> dmi.bios.vendor: Hewlett-Packard
> dmi.bios.version: F.54
> dmi.board.name: 303C
> dmi.board.vendor: Wistron
> dmi.board.version: 08.60
> dmi.chassis.type: 10
> dmi.chassis.vendor: Wistron
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnHewlett-Packard:bvrF.54:bd08/18/2009:svnHewlett-Packard:pnHPG60NotebookPC:pvrF.54:rvnWistron:rn303C:rvr08.60:cvnWistro...

[penalvch (penalvch)]

Matthew Gertsch, great! Did you need a backport for <= Oneiric, or may we change the Status to Invalid?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]