Wireless Key On Compaq C57 Displays False Blue Light

Bug #900594 reported by Paul Williams
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Here's the deal: The f12 key is the wireless key on the CQ57. Regardless whether the wireless is on or off the blue key stays on which contributed to the below thread. I feel this is an issue as until I ran rfkill list I didn't have a clue and then I had to continue to troubleshoot until I realized that the blue light was giving a false reading.

president@OffGridOps:~$ rfkill list
1: hp-wifi: Wireless LAN
Soft blocked: no
Hard blocked: yes
president@OffGridOps:~$ sudo iwlist sca
[sudo] password for president:
lo Interface doesn't support scanning.

eth0 Interface doesn't support scanning.

ra0 Interface doesn't support scanning : Network is down

I found the solution to get it running, but the documentation should be noted somewhere and the blue light issue fixed:
http://ubuntuforums.org/showthread.php?t=1886539
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC270 Analog [ALC270 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC270 Analog [ALC270 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: president 1698 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0x90440000 irq 16'
   Mixer name : 'Realtek ALC270'
   Components : 'HDA:10ec0270,103c3577,00100100'
   Controls : 14
   Simple ctrls : 9
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=93f21bfc-4410-4d00-843d-9b30133828a5
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: Hewlett-Packard Presario CQ57 Notebook PC
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-13-generic root=UUID=d462f7b3-0b35-4174-852b-a93a1c3cf4d1 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-13-generic N/A
 linux-backports-modules-3.0.0-13-generic N/A
 linux-firmware 1.60
RfKill:
 0: hp-wifi: Wireless LAN
  Soft blocked: no
  Hard blocked: no
StagingDrivers: rts_pstor
Tags: oneiric running-unity staging
Uname: Linux 3.0.0-13-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/27/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.34
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3577
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 24.36
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.34:bd07/27/2011:svnHewlett-Packard:pnPresarioCQ57NotebookPC:pvr068C110003204910000620100:rvnHewlett-Packard:rn3577:rvr24.36:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: Presario CQ57 Notebook PC
dmi.product.version: 068C110003204910000620100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/900594/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Vadim Rutkovsky (roignac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

  apport-collect 900594

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Paul Williams (iafst-ghost) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric running-unity staging
description: updated
Revision history for this message
Paul Williams (iafst-ghost) wrote : AlsaDevices.txt

apport information

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Paul Williams (iafst-ghost) wrote : BootDmesg.txt

apport information

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Paul Williams (iafst-ghost) wrote : Card0.Amixer.values.txt

apport information

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Paul Williams (iafst-ghost) wrote : Card0.Codecs.codec.0.txt

apport information

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Paul Williams (iafst-ghost) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : IwConfig.txt

apport information

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Paul Williams (iafst-ghost) wrote : Lspci.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : Lsusb.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : PciMultimedia.txt

apport information

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Paul Williams (iafst-ghost) wrote : ProcCpuinfo.txt

apport information

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Paul Williams (iafst-ghost) wrote : ProcInterrupts.txt

apport information

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Paul Williams (iafst-ghost) wrote : ProcModules.txt

apport information

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Paul Williams (iafst-ghost) wrote : PulseSinks.txt

apport information

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Paul Williams (iafst-ghost) wrote : PulseSources.txt

apport information

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Paul Williams (iafst-ghost) wrote : UdevDb.txt

apport information

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Paul Williams (iafst-ghost) wrote : UdevLog.txt

apport information

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Paul Williams (iafst-ghost) wrote : WifiSyslog.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote :

I did such and it sent a report. If you need anything else please advise.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Thanks in advance.

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Paul Williams (iafst-ghost) wrote : Re: [Bug 900594] Re: Wireless Key On Compaq C57 Displays False Blue Light
Download full text (7.9 KiB)

Sure, I don't mind, but I haven't a clue how to install it. If you send
me a link to go read on how to do it I will!

On Tue, December 6, 2011 12:50 pm, Joseph Salisbury wrote:
> Would it be possible for you to test the latest upstream kernel? It
> will allow additional upstream developers to examine the issue. Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test
> the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag(Only that one tag, please leave the other tags). This can
> be done by clicking on the yellow pencil icon next to the tag located at
> the bottom of the bug description and deleting the 'needs-upstream-
> testing' text.
>
> If this bug is fixed by the mainline kernel, please add the following
> tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel
> version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-
> upstream-v3.2-rc1'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'. If you
> believe this bug does not require upstream testing, please add the tag:
> 'kernel-upstream-testing-not-needed'.
>
>
> Thanks in advance.
>
>
> ** Tags added: needs-upstream-testing
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/900594
>
> Title:
> Wireless Key On Compaq C57 Displays False Blue Light
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
> Here's the deal: The f12 key is the wireless key on the CQ57.
> Regardless whether the wireless is on or off the blue key stays on
> which contributed to the below thread. I feel this is an issue as
> until I ran rfkill list I didn't have a clue and then I had to
> continue to troubleshoot until I realized that the blue light was
> giving a false reading.
>
> president@OffGridOps:~$ lsb_release -rd
> Description: Ubuntu 11.10
> Release: 11.10
>
> president@OffGridOps:~$ apt-cache policy pkgname
> N: Unable to locate package pkgname
>
>
> president@OffGridOps:~$ lsmod
> Module Size Used by
> rt5390sta 1287707 0
> nls_iso8859_1 12617 0
> nls_cp437 12751 0
> vfat 17308 0
> fat 55577 1 vfat
> parport_pc 32114 0
> ppdev 12849 0
> snd_hda_codec_realtek 254125 1
> bnep 17923 2
> rfcomm 38408 0
> bluetooth 148839 10 bnep,rfcomm
> joydev 17393 0
> hp_wmi 13652 0
> sparse_keymap 13658 1 hp_wmi
> snd_hda_intel 24262 2
> arc4 12473 0
> snd_hda_codec 91754 2 snd_hda_codec_realtek,snd_hda_intel
> snd_hwdep 13276 1 snd_hda_codec
> snd_pcm 80468 2 snd_hda_intel,snd_hda_codec
> snd_seq_midi 13132 0
> snd_rawmidi 25241 1 snd_seq_midi
> snd_seq_midi_event 14475 1 snd_seq_midi
> snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event
> uvcvideo 67271 0
> videodev 85626 1 uvcvideo
> snd_timer 28932 2 snd_pcm,snd_seq
> snd_seq_d...

Read more...

Revision history for this message
Paul Williams (iafst-ghost) wrote :

So, I don't know how to download and run the specific kernel you want. I am able, though, to create a live CD of 12.04 located here: http://cdimage.ubuntu.com/releases/precise/alpha-1/ I selected the PC (Intel x86) iso and will burn it with Unetbootin. Please advise if this is ok. I simply am not a programmer and most of this is greek to me; I don't mind helping I just don't know how to do what you want.

Revision history for this message
Paul Williams (iafst-ghost) wrote :

Ok, here's how it goes: I dumped 12.04 onto USB and fired it up off of USB. Now, other than the purple screen, the Man, the Wireless Icon and System nothing happened other than asking me if I wanted to install or run off disk. I checked English and ran off disk.

The red light was constant when I was not online and the blue light was on when I was online. I cycled this three (03) or (04) times with the same results. I never accessed the Internet, though, as all it did was sync my wireless device, but as I know the name and had to enter the password I presume it is doing what it is supposed to.

What I would respectfully request, as I have taken the time to do all this, is an explanation IN LAYMAN'S terms, how to take the piece from 12.04 and put it on my system and make it stay throughout updates. Fair trade off I believe.

If y'all need other stuff done let me know. I will be gone from 1630EST - 1930EST +/- and will check back then.

Revision history for this message
Paul Williams (iafst-ghost) wrote : AcpiTables.txt

apport information

description: updated
Revision history for this message
Paul Williams (iafst-ghost) wrote : AlsaDevices.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : BootDmesg.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : IwConfig.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : Lspci.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : Lsusb.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : PciMultimedia.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : ProcModules.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : PulseSinks.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : PulseSources.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote :

So, I wanted to make sure we have a start-to-finish report. This is the stats from a fresh install with ALL updates and NOTHING else done.

president@OffGridOps:~$ lsmod
Module Size Used by
bnep 17923 2
rfcomm 38408 0
bluetooth 148839 10 bnep,rfcomm
parport_pc 32114 0
ppdev 12849 0
binfmt_misc 17292 1
snd_hda_codec_realtek 254125 1
arc4 12473 2
snd_hda_intel 24262 2
snd_hda_codec 91754 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 13276 1 snd_hda_codec
rt2800pci 18340 0
snd_pcm 80468 2 snd_hda_intel,snd_hda_codec
uvcvideo 67271 0
rt2800lib 48909 1 rt2800pci
videodev 85626 1 uvcvideo
snd_seq_midi 13132 0
joydev 17393 0
radeon 925094 3
crc_ccitt 12595 1 rt2800lib
rt2x00pci 14202 1 rt2800pci
snd_rawmidi 25241 1 snd_seq_midi
ttm 65224 1 radeon
rt2x00lib 48114 3 rt2800pci,rt2800lib,rt2x00pci
snd_seq_midi_event 14475 1 snd_seq_midi
drm_kms_helper 32889 1 radeon
rts_pstor 353227 0
drm 192226 5 radeon,ttm,drm_kms_helper
mac80211 393459 3 rt2800lib,rt2x00pci,rt2x00lib
snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event
snd_timer 28932 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq
hp_wmi 13652 0
sparse_keymap 13658 1 hp_wmi
video 18908 0
sp5100_tco 13495 0
k10temp 12990 0
cfg80211 172392 2 rt2x00lib,mac80211
snd 55902 13 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
eeprom_93cx6 12653 1 rt2800pci
wmi 18744 1 hp_wmi
soundcore 12600 1 snd
psmouse 73673 0
snd_page_alloc 14115 2 snd_hda_intel,snd_pcm
serio_raw 12990 0
i2c_algo_bit 13199 1 radeon
i2c_piix4 13093 0
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
usbhid 41905 0
hid 77367 1 usbhid
r8169 43104 0
ahci 21634 2
libahci 25727 1 ahci
president@OffGridOps:~$ iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

wlan0 IEEE 802.11bgn ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry long limit:7 RTS thr:off Fragment thr:off
          Power Management:off

president@OffGridOps:~$ rfkill list
0: hp-wifi: Wireless LAN
 Soft blocked: yes
 Hard blocked: yes
1: phy0: Wireless LAN
 Soft blocked: yes
 Hard blocked: no

Rerunning apport

Revision history for this message
Paul Williams (iafst-ghost) wrote : RfKill.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : UdevDb.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : UdevLog.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote : WifiSyslog.txt

apport information

Revision history for this message
Paul Williams (iafst-ghost) wrote :

So, with a fresh install and all updates the red light remains on and NO wifi whatsoever. I will now implement the commands which allowed for the wifi to connect and post them later this evening.

Revision history for this message
Paul Williams (iafst-ghost) wrote :

This is the fix which brings a person from New Install with updates to the wifi working with the blue light on constant. It is from my ongoing thread on the CQ57 here: http://ubuntuforums.org/showthread.php?t=1886539

echo "blacklist hp_wmi" | sudo tee /etc/modprobe.d/blacklist-hp.conf

Not sure what else to write. We have an untainted chain from USB Installer of 11.10, to Update Manager, to this set of commands. No other programs running right now so I am gonna go ahead and install my normal bells and whistles and leave this in y'alls capable hands.

Revision history for this message
penalvch (penalvch) wrote :

Paul Williams, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

description: updated
description: updated
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Paul Williams (iafst-ghost) wrote : Re: [Bug 900594] Re: Wireless Key On Compaq C57 Displays False Blue Light
Download full text (26.3 KiB)

I no longer own this computer as I have upgraded. Sorry!

Respectfully submitted,

/s/

D. Paul Williams

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On Sun, Aug 18, 2013 at 5:02 PM, Christopher M. Penalver <
<email address hidden>> wrote:

> Paul Williams, this bug was reported a while ago and there hasn't been
> any activity in it recently. We were wondering if this is still an
> issue? If so, could you please test for this with the latest development
> release of Ubuntu? ISO images are available from
> http://cdimage.ubuntu.com/daily-live/current/ .
>
> If it remains an issue, could you please run the following command in
> the development release from a Terminal
> (Applications->Accessories->Terminal), as it will automatically gather
> and attach updated debug information to this report:
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, could you please test the latest upstream kernel available following
> https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
> upstream developers to examine the issue. Please do not test the daily
> folder, but the one all the way at the bottom. Once you've tested the
> upstream kernel, please comment on which kernel version specifically you
> tested. If this bug is fixed in the mainline kernel, please add the
> following tags:
> kernel-fixed-upstream
> kernel-fixed-upstream-VERSION-NUMBER
>
> where VERSION-NUMBER is the version number of the kernel you tested. For
> example:
> kernel-fixed-upstream-v3.11-rc5
>
> This can be done by clicking on the yellow circle with a black pencil icon
> next to the word Tags located at the bottom of the bug description. As
> well, please remove the tag:
> needs-upstream-testing
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-VERSION-NUMBER
>
> As well, please remove the tag:
> needs-upstream-testing
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results. Thank y...

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