Entries that are deleted from the Other software list just reappear.

Bug #890536 reported by Terry Relph-Knight
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When running 'check for updates' in the Update Manager it objects to two PPA entries for Pidgin in the 'other software' list. If I try deleting these the deletion lasts while Update Manager is open, but when closed and re-opened these entries re-appear.

I have a perhaps related problem with adding software reviews in the Software Centre. I can post reviews but once posted I cannot edit them.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: update-manager 1:0.152.25.4
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Tue Nov 15 04:21:53 2011
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (32 days ago)

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :
Revision history for this message
RedSingularity (redsingularity) wrote :

Are you trying to preform a dist-upgrade?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Terry Relph-Knight (r-terry-2) wrote : Re: [Bug 890536] Re: Entries that are deleted from the Other software list just reappear.

This is now the permanent state of my system following the upgrade from
11.04 to 11.10. When I perform the deletion it appears to work, but it
does not persist.
Despite repeated attempts to edit the Other Software sources list
through both the Software Centre or via Synaptic, the removed entries
re-appear following a re-boot and the - Last updated - displays as the
last time I attempted the removal rather than the last time I update.
As also mentioned I cannot edit any of my software reviews entries in
the Software Centre. Any edit results in a - Edit failure - message.

On 29/11/11 04:52, Tim wrote:
> Are you trying to preform a dist-upgrade?
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: update-manager (Ubuntu)
> Status: New => Incomplete
>

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Can you remove them manually from the software sources file?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

Sorry Tim, I have had a quick look and have been unable to locate and
identify the relevant file.
I looked in etc/apt/ at sources.list but this does not contain any
reference to pidgin.

On 29/11/11 22:54, Tim wrote:
> Can you remove them manually from the software sources file?
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Attach the whole directory here and I will have a look:

/etc/apt/
---
Ubuntu Bug Squad volunteer triager
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Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

Here ya go -

apt.conf.d
sources.list.d
trustdb.gpg
trusted.gpg.d
preferences.d
sources.list.distUpgrade
trusted.gpg
sources.list
sources.list.save
trusted.gpg~

On 30/11/11 21:31, Tim wrote:
> Attach the whole directory here and I will have a look:
>
> /etc/apt/
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Sorry. I meant the actual directory so I can open the folders and files to look inside.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :
  • apt.zip Edit (43.6 KiB, application/zip; name="apt.zip")

On 01/12/11 04:37, Tim wrote:
> Sorry. I meant the actual directory so I can open the folders and files to look inside.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
Tim,

Hope this is what you want.

T

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Yes. Those were the correct files. Now lets see which one you need to comment out. Whats the output of:

apt-cache policy pidgin
---
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Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 02/12/11 04:22, Tim wrote:
> apt-cache policy pidgin
pidgin:
   Installed: 1:2.10.0-0ubuntu2
   Candidate: 1:2.10.0-0ubuntu2
   Version table:
  *** 1:2.10.0-0ubuntu2 0
         500 http://gb.archive.ubuntu.com/ubuntu/ oneiric/main amd64
Packages
         100 /var/lib/dpkg/status

Revision history for this message
RedSingularity (redsingularity) wrote :

Maybe its a permissions problem. Try running update-manager like this:

gksu update-manager

See if it operates correctly when you try to remove the unwanted PPA.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 04/12/11 04:45, Tim wrote:
> Maybe its a permissions problem. Try running update-manager like this:
>
> gksu update-manager
>
> See if it operates correctly when you try to remove the unwanted PPA.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>

That doesn't change anything, as soon as I re-boot the removed entries
return. I do see some Gtk warnings in the terminal window tho -

(update-manager:2258): Gtk-WARNING **: Attempting to add a widget with
type aptdaemon+gtk3widgets+AptProgressDialog to a GtkWindow, but as a
GtkBin subclass a GtkWindow can only contain one widget at a time; it
already contains a widget of type GtkVBox

(update-manager:2258): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2258): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2258): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2258): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2258): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2258): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

Thanks for the help so far Tim :-)

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Happy to help :)

Try this. Run:

gksu gedit /etc/apt/sources.list.d/pidgin-ppa.list

Comment(#) out the lines in there so it looks like this:

#deb http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu oneiric main
#deb-src http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu oneiric main

Then save the file, close it, and in a terminal run:

sudo apt-get update

Then look in the update-manager again to see if pidgin is still there.
---
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http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 05/12/11 03:27, Tim wrote:
> Happy to help :)
>
> Try this. Run:
>
> gksu gedit /etc/apt/sources.list.d/pidgin-ppa.list
>
> Comment(#) out the lines in there so it looks like this:
>
> #deb http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu oneiric main
> #deb-src http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu oneiric main
>
> Then save the file, close it, and in a terminal run:
>
> sudo apt-get update
>
> Then look in the update-manager again to see if pidgin is still there.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
Followed your instructions - when I ran the Update Manager for the first
time I did not get the 'Failed to download repository' message and the
update proceeded normally. When I looked in the Other Software entries
tab I could see the two Pidgin entries were still there but un-checked.
I cannot now remember if at any point I had tried de-selecting them
using the check mark rather than just trying a removal. However
following a re-boot the entries are back checked and I see the 'Failed
to download repository' message again. Those little buggers just won't
go away. BTW - I can't see it would make any difference but I am running
the GNOME 2 shell on 11.10.

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

'Failed to download repository' is another issue. Lets look at that.

Run:

sudo apt-get update 2>&1 | tee ~/Desktop/Update1

Attach the output file to your next post. It will be on your desktop, called Update1, after running the command.
---
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http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 06/12/11 04:17, Tim wrote:
> sudo apt-get update 2>&1 | tee ~/Desktop/Update1
OK - the output file does say -

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/source/Sources
404 Not Found

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-amd64/Packages
404 Not Found

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-i386/Packages
404 Not Found

E: Some index files failed to download. They have been ignored, or old
ones used instead.

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

In the directory:

/etc/apt/sources.list.d/pidgin-ppa.list

Remove the '.list' from the filename so it reads just reads 'pidgin-ppa' Then try the update-again.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 07/12/11 05:23, Tim wrote:
> In the directory:
>
> /etc/apt/sources.list.d/pidgin-ppa.list
>
> Remove the '.list' from the filename so it reads just reads 'pidgin-ppa' Then try the update-again.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
Well I've re-named that file and the pidgin entries have now gone from
the Other software list and the Update Manger 'check for update' now
runs without warning messages.

Are we done? Is this a general bug or just a strange quirk/artefact of
numerous updates of my particular system?

Thanks

Terry

Revision history for this message
RedSingularity (redsingularity) wrote :

Is not a bug, it was just a bad PPA. Seems like its not maintained anymore. Well that particular link. For example, if you try to go here:

http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-amd64/Packages

You will see an error because the page, and PPA, does not exist anymore.

Well thanks for reporting this and feel free to report any other issues you may find. Closing.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in update-manager (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 07/12/11 17:23, Tim wrote:
> Is not a bug, it was just a bad PPA. Seems like its not maintained
> anymore. Well that particular link. For example, if you try to go
> here:
>
> http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main
> /binary-amd64/Packages
>
> You will see an error because the page, and PPA, does not exist anymore.
>
> Well thanks for reporting this and feel free to report any other issues you may find. Closing.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: update-manager (Ubuntu)
> Status: Incomplete => Invalid
>
Tim - I hate to say this but - following a cold boot this morning that
PPA problem is back. I must not have tested for it as rigorously as I
should. I probably forgot to do a reboot but just checked for updates
after re-naming that file.

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Odd. What are the errors now when running the 'apt-get update'?
---
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Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 08/12/11 17:11, Tim wrote:
> apt-get update
Err http://ppa.launchpad.net oneiric/main Sources
   404 Not Found
Err http://ppa.launchpad.net oneiric/main amd64 Packages
   404 Not Found
Err http://ppa.launchpad.net oneiric/main i386 Packages
   404 Not Found
Ign http://extras.ubuntu.com oneiric/main Translation-en_GB
Ign http://archive.canonical.com oneiric/partner Translation-en_GB
Ign http://extras.ubuntu.com oneiric/main Translation-en
Ign http://archive.canonical.com oneiric/partner Translation-en
Ign http://ppa.launchpad.net oneiric/main Translation-en_GB
Ign http://ppa.launchpad.net oneiric/main Translation-en
Get:2 http://dl.google.com stable Release.gpg [198 B]
Get:3 http://dl.google.com stable Release [1,347 B]
Get:4 http://dl.google.com stable/main amd64 Packages [1,227 B]
Get:5 http://dl.google.com stable/main i386 Packages [1,225 B]
Ign http://dl.google.com stable/main TranslationIndex
Ign http://dl.google.com stable/main Translation-en_GB
Ign http://dl.google.com stable/main Translation-en
Fetched 4,069 B in 9s (425 B/s)
N: Ignoring file 'pidgin-ppa' in directory '/etc/apt/sources.list.d/' as
it has no filename extension
W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/source/Sources
404 Not Found

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-amd64/Packages
404 Not Found

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-i386/Packages
404 Not Found

E: Some index files failed to download. They have been ignored, or old
ones used instead.

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

Ok. It looks like oneiric does not use those pidgin PPA's at all. Not yet at least. Lets just remove them all together.

Run:
sudo rm /etc/apt/sources.list.d/pidgin-ppa
sudo rm /etc/apt/sources.list.d/pidgin-ppa.list.save
sudo rm /etc/apt/sources.list.d/pidgin-ppa.list.distUpgrade

See if that clears the apt-get update.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 08/12/11 21:51, Tim wrote:
> Ok. It looks like oneiric does not use those pidgin PPA's at all. Not
> yet at least. Lets just remove them all together.
>
> Run:
> sudo rm /etc/apt/sources.list.d/pidgin-ppa
> sudo rm /etc/apt/sources.list.d/pidgin-ppa.list.save
> sudo rm /etc/apt/sources.list.d/pidgin-ppa.list.distUpgrade
>
> See if that clears the apt-get update.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
And pidgin-ppa.list

Anyhow, if I rm all of those files I can see that they go from
/etc/apt/sources.list.d and I don't see the error message when I run
update check immediately afterwards. However it's back as soon as I run
an update check after a reboot. The only pidgin related file that
reappears in /etc/apt/sources.list.d is - pidgin-ppa.list.

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

So the pidgin.list is creating itself after each reboot?
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 09/12/11 01:38, Tim wrote:
> So the pidgin.list is creating itself after each reboot?
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
Yes

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

Revision history for this message
RedSingularity (redsingularity) wrote :

See if this command removes it:

sudo ppa-purge ppa:pidgin-developers/ppa
---
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http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 09/12/11 22:02, Tim wrote:
> sudo ppa-purge ppa:pidgin-developers/ppa
I had to install ppa-purge first

I got the following messages -

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/source/Sources
404 Not Found

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-amd64/Packages
404 Not Found

W: Failed to fetch
http://ppa.launchpad.net/pidgin-developers/ppa/ubuntu/dists/oneiric/main/binary-i386/Packages
404 Not Found

E: Some index files failed to download. They have been ignored, or old
ones used instead.
Warning: apt-get update failed for some reason
PPA to be removed: pidgin-developers ppa
Warning: Could not find package list for PPA: pidgin-developers ppa

And I still see the Failed to download .... warning when I run Update check

Revision history for this message
RedSingularity (redsingularity) wrote :

Do you have a package called 'pidgin-ppa' installed?

apt-cache policy pidgin-ppa

If so, try to remove that with 'apt-get remove pidgin-ppa'
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Terry Relph-Knight (r-terry-2) wrote :

On 10/12/11 00:55, Tim wrote:
> Do you have a package called 'pidgin-ppa' installed?
>
> apt-cache policy pidgin-ppa
>
> If so, try to remove that with 'apt-get remove pidgin-ppa'
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
I did have it installed. I removed it and Update check now seems to
proceed normally without warning or errors and updates its status to -
just updated (which it wasn't doing).
So maybe it is really fixed now (I did remember to re-boot this time).

Thanks very much.

--
My new Kindle eBook on the acoustic guitar is available from Amazon - GUITAR Mechanics: http://www.amazon.co.uk/GUITAR-Mechanics-ebook/dp/B005GEXV0G/
You don't need a Kindle to buy or read the book - Amazon provide free reader apps (download from right of book page) for most PCs, tablets and smartphones.
My web site - www.acousticmasters.com

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