1410:b001 Verizon Wireless USB551L 4G Wireless Card detected as wired NIC
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Whenever I plug in my Verizon Wireless USB551L 4G Broadband card, it is detected as a wired NIC (eth1 in my case), and I cannot set up a broadband connection.
dmesg | tail shows the following when I unplug and plug in the card:
[ 9769.233329] usb 1-1.2: new high speed USB device number 5 using ehci_hcd
[ 9769.326988] usb 1-1.2: config 1 has an invalid interface number: 6 but max is 5
[ 9769.326993] usb 1-1.2: config 1 has an invalid interface number: 7 but max is 5
[ 9769.326997] usb 1-1.2: config 1 has an invalid interface number: 7 but max is 5
[ 9769.327001] usb 1-1.2: config 1 has no interface number 3
[ 9769.327003] usb 1-1.2: config 1 has no interface number 5
[ 9769.332322] cdc_ether 1-1.2:1.6: eth1: register 'cdc_ether' at usb-0000:
usb-devices shows:
T: Bus=01 Lev=02 Prnt=02 Port=01 Cnt=01 Dev#= 5 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=1410 ProdID=b001 Rev=00.15
S: Manufacturer=
S: Product=Novatel Wireless 4G
S: SerialNumber=
C: #Ifs= 6 Cfg#= 1 Atr=e0 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I: If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I: If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I: If#= 4 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
I: If#= 6 Alt= 0 #EPs= 1 Cls=02(commc) Sub=06 Prot=00 Driver=cdc_ether
I: If#= 7 Alt= 1 #EPs= 2 Cls=0a(data ) Sub=00 Prot=00 Driver=cdc_ether
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf2420000 irq 45'
Mixer name : 'Conexant CX20585'
Components : 'HDA:14f15069,
Controls : 8
Simple ctrls : 5
Card1.Amixer.info:
Card hw:1 'NVidia'/'HDA NVidia at 0xcdefc000 irq 16'
Mixer name : 'Nvidia GPU 0b HDMI/DP'
Components : 'HDA:10de000b,
Controls : 16
Simple ctrls : 4
Card29.Amixer.info:
Card hw:29 'ThinkPadEC'
Mixer name : 'ThinkPad EC 6IHT39WW-1.14'
Components : ''
Controls : 1
Simple ctrls : 1
Card29.
Simple mixer control 'Console',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: LENOVO 2537NR1
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric running-unity staging
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 04/14/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6IET76WW (1.36 )
dmi.board.name: 2537NR1
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 2537NR1
dmi.product.
dmi.sys.vendor: LENOVO
Changed in linux (Ubuntu): | |
status: | Fix Committed → Incomplete |
Changed in linux (Ubuntu): | |
status: | Incomplete → Fix Committed |
tags: | added: bios-outdated-1.45 |
summary: |
- Verizon Wireless USB551L 4G Wireless Card detected as wired NIC + 1410:b001 Verizon Wireless USB551L 4G Wireless Card detected as wired + NIC |
Thanks for your bug report. I'm going to file this against the kernel as it concerns a hardware driver problem (or lack thereof). A quick google search shows a lot of other users have problems with this specific wireless card, and it seems to me as if there just isn't a driver for it yet. You may want to try a newer version of the kernel to see if support has been added for your card. In any case please run the following command in a terminal and then change the status of this bug to confirmed:
apport-collect 886130
That will add relevant system information to your bug report, and a member of the Ubuntu kernel team should give you further instructions after that.