Ubuntu
xserver-xorg-video-intel package

[i965gm] GPU lockup render.IPEHR: 0x78010004 - Playing GL game (mesa?)

Bug #822098 reported by Michael on 2011-08-06

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	xf86-video-intel	Invalid	High	freedesktop-bugs #40208
	xserver-xorg-video-intel (Ubuntu)	Fix Released	High	Unassigned

Bug Description

Have GPU lockups every time I play Spring RTS with the Zero-K mod. Usually about 15-20 minutes into the game. This did not occur before upgrading to Oneiric. Have not tried the game with other mods yet or different options. But seems to be a general GPU problem because I also seem to experience major issues when I turn on GPU rendering in the Chrome browser

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.0-3ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Chipset: i965gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Sat Aug 6 15:35:54 2011
DistUpgraded: Log time: 2011-07-14 09:26:10.633650
DistroCodename: oneiric
DistroVariant: ubuntu
DkmsStatus: bcmwl, 5.100.82.38+bdcom, 3.0.0-7-generic, x86_64: installed
DuplicateSignature: [i965gm] GPU lockup render.IPEHR: 0x78010004 Ubuntu 11.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Dell Latitude D630 [1028:01f9]
   Subsystem: Dell Device [1028:01f9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. Latitude D630
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=9a265c0e-ba5a-45de-9963-8b63ba28dfe3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6+7ubuntu6
libdrm2 2.4.26-1ubuntu1
xserver-xorg-video-intel 2:2.15.0-3ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: [i965gm] GPU lockup render.IPEHR: 0x78010004
UpgradeStatus: Upgraded to oneiric on 2011-08-05 (1 days ago)
UserGroups:

dmi.bios.date: 01/04/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0KU184
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd01/04/2010:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0KU184:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D630
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.5.0-0ubuntu2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11~1-0ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11~1-0ubuntu4
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.2-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.0-3ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Tags:

Revision history for this message

Michael (mdferrier) wrote on 2011-08-06:

BootDmesg.txt Edit (61.3 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (712 bytes, application/x-gzip)
CurrentDmesg.txt Edit (148.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.3 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (361.9 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (27.6 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (17.0 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (16.6 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (16.1 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (994 bytes, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (2.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (29.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (10.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (744 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (149.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (297.2 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (592 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (44.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (45.4 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (10.3 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (868.1 KiB, text/plain; charset="utf-8")
locale.txt Edit (327 bytes, text/plain; charset="utf-8")
peripherals.txt Edit (513 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")
xinput.txt Edit (929 bytes, text/plain; charset="utf-8")
xkbcomp.txt Edit (54.8 KiB, text/plain; charset="utf-8")

Bryce Harrington (bryce) on 2011-08-08

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Confirmed
importance:	Undecided → High

Revision history for this message

In freedesktop.org Bugzilla #40208, Bryce Harrington (bryce) wrote on 2011-08-18:

Forwarding this bug from Ubuntu reporter mdferrier:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/822098

[Problem]
Easily reproduced gpu hang when playing video game. Regression seen starting after upgrading to the 3.0.0 kernel.

[Original Report]
Have GPU lockups every time I play Spring RTS with the Zero-K mod. Usually about 15-20 minutes into the game. This did not occur before upgrading to Oneiric. Have not tried the game with other mods yet or different options. But seems to be a general GPU problem because I also seem to experience major issues when I turn on GPU rendering in the Chrome browser

DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.0-3ubuntu2
Uname: Linux 3.0.0-7-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Chipset: i965gm
CompizPlugins: None
CompositorRunning: compiz
Date: Sat Aug 6 15:35:54 2011
DistUpgraded: Log time: 2011-07-14 09:26:10.633650
DistroCodename: oneiric
DistroVariant: ubuntu
DkmsStatus: bcmwl, 5.100.82.38+bdcom, 3.0.0-7-generic, x86_64: installed
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
Subsystem: Dell Latitude D630 [1028:01f9]
Subsystem: Dell Device [1028:01f9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. Latitude D630
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=9a265c0e-ba5a-45de-9963-8b63ba28dfe3 ro quiet splash vt.handoff=7
UpgradeStatus: Upgraded to oneiric on 2011-08-05 (1 days ago)
UserGroups:

version.compiz: compiz 1:0.9.5.0-0ubuntu2
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11~1-0ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11~1-0ubuntu4
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.2-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.0-3ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Forwarding this bug from Ubuntu reporter mdferrier:
  https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/822098

[Problem]
Easily reproduced gpu hang when playing video game.  Regression seen starting after  upgrading to the 3.0.0 kernel.

DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.0-3ubuntu2
Uname: Linux 3.0.0-7-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Chipset: i965gm
CompizPlugins: None
CompositorRunning: compiz
Date: Sat Aug 6 15:35:54 2011
DistUpgraded: Log time: 2011-07-14 09:26:10.633650
DistroCodename: oneiric
DistroVariant: ubuntu
DkmsStatus: bcmwl, 5.100.82.38+bdcom, 3.0.0-7-generic, x86_64: installed
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
   Subsystem: Dell Latitude D630 [1028:01f9]
   Subsystem: Dell Device [1028:01f9]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. Latitude D630
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=9a265c0e-ba5a-45de-9963-8b63ba28dfe3 ro quiet splash vt.handoff=7
UpgradeStatus: Upgraded to oneiric on 2011-08-05 (1 days ago)
UserGroups:

Revision history for this message

In freedesktop.org Bugzilla #40208, Bryce Harrington (bryce) wrote on 2011-08-18:

Created attachment 50356
BootDmesg.txt

Revision history for this message

In freedesktop.org Bugzilla #40208, Bryce Harrington (bryce) wrote on 2011-08-18:

#10

Created attachment 50357
CurrentDmesg.txt

Revision history for this message

In freedesktop.org Bugzilla #40208, Bryce Harrington (bryce) wrote on 2011-08-18:

#11

Created attachment 50358
i915_error_state.txt

Revision history for this message

In freedesktop.org Bugzilla #40208, Bryce Harrington (bryce) wrote on 2011-08-18:

#12

Created attachment 50359
XorgLog.txt

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-08-18:

Hi Michael,

I've forwarded your bug upstream to https://bugs.freedesktop.org/show_bug.cgi?id=40208 - please subscribe to that report in case upstream has further questions or needs you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Triaged

Bug Watch Updater (bug-watch-updater) on 2011-08-18

Changed in xserver-xorg-video-intel:
importance:	Unknown → High
status:	Unknown → Confirmed

Bryce Harrington (bryce) on 2011-08-23

summary:

- [i965gm] GPU lockup render.IPEHR: 0x78010004
+ [i965gm] GPU lockup render.IPEHR: 0x78010004 - Playing GL game (mesa?)

Apport retracing service (apport) on 2011-08-24

tags:

removed: need-duplicate-check

bugbot (bugbot) on 2011-08-28

tags:

added: 3d

Revision history for this message

In freedesktop.org Bugzilla #40208, Eugeni Dodonov (eugeni) wrote on 2011-10-25:

#13

Is it still the case for Ubuntu 11.10 final?

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-10-25:

Hi, just checking back in for status. Have you seen more of these lockups since the release or within the last few weeks?

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Michael (mdferrier) wrote on 2011-10-25: Re: [Bug 822098] Re: [i965gm] GPU lockup render.IPEHR: 0x78010004 - Playing GL game (mesa?)

Hi Bryce. I am still having lockups but I suspect there may be a hardware
issue involved. I am on a laptop and the heat being given off by the intel
gpu appears to be excessive and progressively getting worse. I am not sure,
but this may just be an isolated hardware issue on my side. I will try to
test this by reapplying the heatsink+thermal grease and see if that makes a
difference. If that mitigates my issue I will report back.

On Tue, Oct 25, 2011 at 3:28 PM, Bryce Harrington <<email address hidden>
> wrote:

> Hi, just checking back in for status. Have you seen more of these
> lockups since the release or within the last few weeks?
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/822098
>
> Title:
> [i965gm] GPU lockup render.IPEHR: 0x78010004 - Playing GL game
> (mesa?)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/xserver-xorg-video-intel/+bug/822098/+subscriptions
>
>

Revision history for this message

Michael (mdferrier) wrote on 2011-10-29:

Since the last comment, I have attempted to lock up the system in the same manner originally described in this bug. The screen does not go black and lock up and require a restart as before. Before, about one out of two times on the lock ups the screen would go black and no signal would appear to go to the external monitor I was using or the laptop screen itself and require a restart. I believe the "lockups" I was referencing in the last comment, may have been an issue associated to the game itself or a hardware overheating issue because the screen no longer goes blank but the game itself slows down and crashes. But, unlike before, I have not had to restart the system on the last few attempts to cause the original problem.

Revision history for this message

Paulo Zanoni (pzanoni) wrote on 2011-11-07:

Hi Michael

You mentioned that now the game slows down and crashes. Can you please provide the logs from the game crashing?

Revision history for this message

Michael (mdferrier) wrote on 2011-11-07:

infolog.txt Edit (28.1 KiB, text/plain)

For the past week the game has been unplayable for me. I was on version 0.82.7.1 of the game. Extremely slow to the point where i could not even try playing it (~ 2-3 frames per second). I did not save any game logs at this point unfortunately.

I updated to the new version (Spring 83.0) yesterday to see if there would be any difference. It now appears even worse and will crash after loading. I will try a few different things to get back to a playable state so I can reproduce the lockups I had. Though, the current issue appears to be different from the original bug report, I have attached the game log from my latest attempt on Spring 83.0.

Revision history for this message

In freedesktop.org Bugzilla #40208, Gordon Jin (gordon-jin) wrote on 2011-12-05:

#14

not high priority unless question answered.

Bug Watch Updater (bug-watch-updater) on 2011-12-05

Changed in xserver-xorg-video-intel:
status:	Confirmed → Incomplete

Revision history for this message

Michael (mdferrier) wrote on 2012-01-14:

#15

I have updated to the latest version of the Spring RTS engine (85.0) and updated Ubuntu 11.10 daily and have not had any system lockups as described in the bug write up for at least a month or two. I have had some corruption in the video after extended use of a graphic intensive program but this does not appear to be the same issue (will write this up in a separate bug if I figure out how to reliably reproduce). As far as I am concerned, this bug appears to be FIXED. Thank you guys!

Bryce Harrington (bryce) on 2012-02-04

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → Fix Released

Revision history for this message

In freedesktop.org Bugzilla #40208, penalvch (penalvch) wrote on 2016-02-26:

#16

Fix released downstream.

Bug Watch Updater (bug-watch-updater) on 2016-02-28

Changed in xserver-xorg-video-intel:
status:	Incomplete → Invalid

Report a bug

This report contains Public information

Everyone can see this information.

Duplicates of this bug

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

freedesktop-bugs #40208
[RESOLVED INVALID] Edit

Bug watches keep track of this bug in other bug trackers.

Ubuntuxserver-xorg-video-intel package

[i965gm] GPU lockup render.IPEHR: 0x78010004 - Playing GL game (mesa?)

Bug Description

Duplicates of this bug

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
xserver-xorg-video-intel package