[natty] usb storage device/mouse is not mounted automatically

[Stanz]

To Complete Report & Logs, I'm redoing report:
[natty] usb storage device/mouse is not mounted automatically: Ubuntu, “usbmount” package, Bug #709069.
That report will be converted to question if all works well here.

No usb or memory card devices are automounted at boot, or in desktop 'hot plugged' (if thats the term to use?).
Tried: usbmouse, usbkeyboard, usbstick.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: linux-image-2.6.37-12-generic 2.6.37-12.26
Regression: Yes
Reproducible: Constant at boot
ProcVersionSignature: Ubuntu 2.6.37-12.26-generic 2.6.37
Uname: Linux 2.6.37-12-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: stanz 1303 F.... pulseaudio
 /dev/snd/pcmC0D0p: stanz 1303 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xf7ffc000 irq 16'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,102802fa,00100104'
   Controls : 14
   Simple ctrls : 9
CheckboxSubmission: c0fabfc1c6fdd56b1518a6540e4a3a5b
CheckboxSystem: d00f84de8a555815fa1c4660280da308
Date: Fri Jan 28 21:36:36 2011
Frequency: Once a day.
HibernationDevice: RESUME=UUID=89a9943c-efce-4469-90af-31566dea311b
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110125)
Lsusb: Error: command ['lsusb'] failed with exit code 1:
MachineType: Dell Inc. Inspiron 1546
ProcEnviron:
 LANGUAGE=en_US.UTF-8:en
 LANG=en_US.UTF-8
 LC_MESSAGES=en_AG.utf8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.37-12-generic root=UUID=ed47b873-279e-4a78-b4ae-9fbeb9e7bb61 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-2.6.37-12-generic N/A
 linux-backports-modules-2.6.37-12-generic N/A
 linux-firmware 1.46
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
dmi.bios.date: 02/01/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0V2X0M
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/01/2010:svnDellInc.:pnInspiron1546:pvr:rvnDellInc.:rn0V2X0M:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1546
dmi.sys.vendor: Dell Inc.

[Stanz (stanz)]

usbmount(Ubuntu)?
usbutils?

[Stanz (stanz)]

Still present in new testing Install: daily-20110130, with 'No Restricted modules updated/installed'.
Test Install: Free Software Only

[Stanz (stanz)]

Same result with 20110207 daily-live.
no response when usb stick plugged-in.
same with usb mouse/keyboard.

what can I do to get helpful info to ya!

[Stanz (stanz)]

And again:
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Wed Mar 30 16:58:01 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110329.1)
MachineType: Dell Inc. Inspiron 1546

Is this just on my laptop?!

[Stanz (stanz)]

Rocketfish™ Optical Mouse for Laptops - Model: RF-ALPME

[Stanz (stanz)]

http://www.rocketfishproducts.com/products/computers/RF-ALPME.html

[Stanz (stanz)]

Tried with a dell mouse & keyboard...no joy

[Stanz (stanz)]

:~$ lshw
*-usb:0 UNCLAIMED
             description: USB Controller
             product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
             vendor: ATI Technologies Inc
             physical id: 12
             bus info: pci@0000:00:12.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci
             configuration: latency=64
             resources: memory:d4000000-d4000fff
        *-usb:1 UNCLAIMED
             description: USB Controller
             product: SB7x0 USB OHCI1 Controller
             vendor: ATI Technologies Inc
             physical id: 12.1
             bus info: pci@0000:00:12.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci
             configuration: latency=64
             resources: memory:d4001000-d4001fff
        *-usb:2 UNCLAIMED
             description: USB Controller
             product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
             vendor: ATI Technologies Inc
             physical id: 12.2
             bus info: pci@0000:00:12.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ehci cap_list
             configuration: latency=64
             resources: memory:d4004000-d40040ff
        *-usb:3 UNCLAIMED
             description: USB Controller
             product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
             vendor: ATI Technologies Inc
             physical id: 13
             bus info: pci@0000:00:13.0
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci
             configuration: latency=64
             resources: memory:d4002000-d4002fff
        *-usb:4 UNCLAIMED
             description: USB Controller
             product: SB7x0 USB OHCI1 Controller
             vendor: ATI Technologies Inc
             physical id: 13.1
             bus info: pci@0000:00:13.1
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ohci
             configuration: latency=64
             resources: memory:d4003000-d4003fff
        *-usb:5 UNCLAIMED
             description: USB Controller
             product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
             vendor: ATI Technologies Inc
             physical id: 13.2
             bus info: pci@0000:00:13.2
             version: 00
             width: 32 bits
             clock: 66MHz
             capabilities: ehci cap_list
             configuration: latency=64
             resources: memory:d4004100-d40041ff

[Stanz (stanz)]

Attached file with some info I find along the way.

[Stanz (stanz)]

kern log has some usb failures: error 19?
and trying to mount something that dosen't show up is a pain.

":~$ sudo mkdir /media/external
[sudo] password for stanz:"

":~$ sudo mount -t ntfs /dev/sdc1 /media/external -o uid=1000,gid=100,utf8,dmask=027,fmask=137
ntfs-3g: Failed to access volume '/dev/sdc1': No such file or directory"

":~$ sudo ntfs-3g /dev/sdc1 /media/external -o uid=1000,gid=100,utf8,dmask=027,fmask=137
ntfs-3g: Failed to access volume '/dev/sdc1': No such file or directory"

I'll try to get help at the forums.... :(

[Stanz (stanz)]

Wow, confirmed....how? someone else! on a dell?

[Se7enSamurai (se7ensamurai)]

Indeed! Inspiron 1546. (from all accounts the 1545 works perfectly)
Have been searching on and off for 2 months to see if there was a simple fix. I've seen almost 2 forum posts about this, and the only 'solution' was to go back to Ubuntu 10.04 and not ever upgrade the Kernel past 2.6.34~ if you want 10.10+ you have to live without USB ports or webcam. It's been suggested that if you compile your own kernel that might do the trick, but don't know if anyone has actually done it.

I'm amazed that this isn't a more prevalent problem.

I don't have any out put to contribute, except that lsusb has no output.

Good to know I'm not alone though!

[Brian Murray (brian-murray)]

From BootDmesg.txt:

[ 5.250479] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 5.250540] ohci_hcd 0000:00:12.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 5.250563] ohci_hcd 0000:00:12.0: OHCI Host Controller
[ 5.250602] ohci_hcd 0000:00:12.0: new USB bus registered, assigned bus number 1
[ 15.250254] ohci_hcd 0000:00:12.0: USB HC takeover failed! (BIOS/SMM bug)
[ 15.250258] ohci_hcd 0000:00:12.0: can't setup
[ 15.250262] ohci_hcd 0000:00:12.0: USB bus 1 deregistered
[ 15.250358] ohci_hcd 0000:00:12.0: PCI INT A disabled
[ 15.250361] ohci_hcd 0000:00:12.0: init 0000:00:12.0 fail, -16
[ 15.250368] ohci_hcd: probe of 0000:00:12.0 failed with error -16

[Brian Murray (brian-murray)]

I'm fairly certain this is a duplicate of bug 647043 regarding the same issue with a Dell Studio 1536. There seems to be a workaround in comment #18 - https://bugs.launchpad.net/ubuntu/+source/linux/+bug/647043/comments/18.