When my system tries to boot into the NEW install

[George H Finn]

During the boot load process, I see repeatedly "BUG : Bad Page map in process khelper" with pte: #'s & pmd : hex code following it. The system then hangs.
The system I am trying to install on a bare drive is 10.10, I tried the 32 bit and the AMD 64 bit versions, neither works.
It is the 32bit version I get the BUG echo with - the 64 bit version just hangs
The operating system runs fine from the cd, too bad I cant just image that to my hard drive.

thanks

ubuntu-10.10-desktop-i386.iso 709,792kb .... downloaded on 10/28/2010
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 Cannot stat file /proc/4653/fd/45: Stale NFS file handle
                      USER PID ACCESS COMMAND
 /dev/snd/controlC2: ubuntu 3193 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 3193 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 3193 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'default'/'AKM AK5370 at usb-0000:00:02.0-4, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0556:0001'
   Controls : 2
   Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 78
   Mono: Capture 0 [0%] [-58.00dB] [on]
Card1.Amixer.info:
 Card hw:1 'P1330NC'/'Philips Philips SPC 1330NC at usb-0000:00:02.1-3, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0471:2037'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.info:
 Card hw:2 'CK804'/'NVidia CK804 with ALC850 at irq 22'
   Mixer name : 'Realtek ALC850 rev 0'
   Components : 'AC97a:414c4790'
   Controls : 42
   Simple ctrls : 27
DistroRelease: Ubuntu 10.10
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 eth1 no wireless extensions.
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:

Tags: maverick kernel-fs needs-upstream-testing
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/21/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A8N-SLI DELUXE ACPI BIOS Revision 1015
dmi.board.name: A8N-SLI DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSA8N-SLIDELUXEACPIBIOSRevision1015:bd10/21/2005:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8N-SLIDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Dave Gilbert (ubuntu-treblig)]

Hi George,
  OK, that shouldn't happen. We do need more information however to help.
Can you add details here of what machine exactly you are using (model, amount of memory etc). If you can get a screenshot of the bug messages (e.g. with a digital camera) you could also attach that.

If you can boot the same machine into 10.04 then please run

apport-collect 669076

which should add a load of information about your machine to this bug.

Dave

[George H Finn (ghfinn)]

Wow, couldn't believe someone already replied to me. Thanks. First off, do
they keep a list of submissions via email addresses? I submitted the onset
of this with the msg "not sure its a bug" about a day ago. That was done
while running from the cd and it grabbed my system info with the
submittal.(doesn't seem to be a word)

I am trying to load ubuntu on this system so I can FLEE the windows
environment, not having much luck so I end up having to reinsert my windows
drive back into its slot to continue. I will open this email from the
running of ubuntu from the cd and see if I can get my system info again.

Thanks

On Sun, Oct 31, 2010 at 7:56 AM, Dave Gilbert <email address hidden> wrote:

> Hi George,
> OK, that shouldn't happen. We do need more information however to help.
> Can you add details here of what machine exactly you are using (model,
> amount of memory etc). If you can get a screenshot of the bug messages
> (e.g. with a digital camera) you could also attach that.
>
> If you can boot the same machine into 10.04 then please run
>
> apport-collect 669076
>
> which should add a load of information about your machine to this bug.
>
> Dave
>
> ** Package changed: installation-guide (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> When my system tries to boot into the NEW install
> https://bugs.launchpad.net/bugs/669076
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> During the boot load process, I see repeatedly "BUG : Bad Page map in
> process khelper" with pte: #'s & pmd : hex code following it. The system
> then hangs.
> The system I am trying to install on a bare drive is 10.10, I tried the 32
> bit and the AMD 64 bit versions, neither works.
> It is the 32bit version I get the BUG echo with - the 64 bit version just
> hangs
> The operating system runs fine from the cd, too bad I cant just image that
> to my hard drive.
>
> thanks
>
> ubuntu-10.10-desktop-i386.iso 709,792kb .... downloaded on 10/28/2010
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/669076/+subscribe
>

--
Today is yesterdays tomorrow; but soon to be tomorrows yesterday. So what
you did yesterday is determined by what you do today; but not realized
until tomorrow. ghf

[George H Finn (ghfinn)]

found the previous e-mail, here is the system info ....

ProblemType: Package
DistroRelease: Ubuntu 10.10
Package: linux-image-2.6.35-22-generic 2.6.35-22.35
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 Cannot stat file /proc/4690/fd/34: Stale NFS file handle
                     USER PID ACCESS COMMAND
 /dev/snd/controlC2: ubuntu 3146 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 3146 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 3146 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info <http://card0.amixer.info/>:
 Card hw:0 'default'/'AKM AK5370 at
usb-0000:00:02.0-4, full speed'
  Mixer name : 'USB Mixer'
  Components : 'USB0556:0001'
  Controls : 2
  Simple ctrls : 1
Card0.Amixer.values:
 Simple mixer control 'Mic',0
  Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
  Capture channels: Mono
  Limits: Capture 0 - 78
  Mono: Capture 0 [0%] [-58.00dB] [on]
Card1.Amixer.info <http://card1.amixer.info/>:
 Card hw:1 'P1330NC'/'Philips Philips SPC 1330NC at usb-0000:00:02.1-3, high
speed'
  Mixer name : 'USB Mixer'
  Components : 'USB0471:2037'
  Controls : 2
  Simple ctrls : 1
Card2.Amixer.info <http://card2.amixer.info/>:
 Card hw:2 'CK804'/'NVidia CK804 with ALC850 at irq 22'
  Mixer name : 'Realtek ALC850 rev 0'
  Components : 'AC97a:414c4790'
  Controls : 42
  Simple ctrls : 27
Date: Sat Oct 30 06:30:15 2010
ErrorMessage: subprocess installed post-installation script returned error
exit status 17
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 eth1 no wireless extensions.
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: System manufacturer System Product Name
ProcCmdLine: file=/cdrom/preseed/hostname.
seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
RelatedPackageVersions: linux-firmware 1.38
RfKill:

SourcePackage: linux
Title: package linux-image-2.6.35-22-generic 2.6.35-22.35 failed to
install/upgrade: subprocess installed post-installation script returned
error exit status 17
dmi.bios.date: 10/21/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A8N-SLI DELUXE ACPI BIOS Revision 1015
dmi.board.name: A8N-SLI DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnPhoenixTechnologies,LTD:bvrASUSA8N-SLIDELUXEACPIBIOSRevision1015:bd10/21/2005:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnA8N-SLIDELUXE:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
    Importance: Undecided
        Status: New

** Tags: apport-package i386 kernel-fs maverick needs-upstream-testing

-...

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

apport information

[George H Finn (ghfinn)]

I ran apport-collect 669076 while booted into the cd, I mounted the hard
drive that the install is on in hopes of getting someone with remote access
to maybe look at the install and see if there is something obvious that
"non-users" know nothing about.

Thanks

On Sun, Oct 31, 2010 at 12:56 PM, Dave Gilbert <email address hidden> wrote:

> Hi George,
> OK, that shouldn't happen. We do need more information however to help.
> Can you add details here of what machine exactly you are using (model,
> amount of memory etc). If you can get a screenshot of the bug messages
> (e.g. with a digital camera) you could also attach that.
>
> If you can boot the same machine into 10.04 then please run
>
> apport-collect 669076
>
> which should add a load of information about your machine to this bug.
>
> Dave
>
> ** Package changed: installation-guide (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> When my system tries to boot into the NEW install
> https://bugs.launchpad.net/bugs/669076
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> During the boot load process, I see repeatedly "BUG : Bad Page map in
> process khelper" with pte: #'s & pmd : hex code following it. The system
> then hangs.
> The system I am trying to install on a bare drive is 10.10, I tried the 32
> bit and the AMD 64 bit versions, neither works.
> It is the 32bit version I get the BUG echo with - the 64 bit version just
> hangs
> The operating system runs fine from the cd, too bad I cant just image that
> to my hard drive.
>
> thanks
>
> ubuntu-10.10-desktop-i386.iso 709,792kb .... downloaded on 10/28/2010
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/669076/+subscribe
>

--
Today is yesterdays tomorrow; but soon to be tomorrows yesterday. So what
you did yesterday is determined by what you do today; but not realized
until tomorrow. ghf

[George H Finn (ghfinn)]

The numbers start low and climb until they hit 511.something and then after
awhile the screen goes black and freezes.

On Sun, Oct 31, 2010 at 7:56 AM, Dave Gilbert <email address hidden> wrote:

> Hi George,
> OK, that shouldn't happen. We do need more information however to help.
> Can you add details here of what machine exactly you are using (model,
> amount of memory etc). If you can get a screenshot of the bug messages
> (e.g. with a digital camera) you could also attach that.
>
> If you can boot the same machine into 10.04 then please run
>
> apport-collect 669076
>
> which should add a load of information about your machine to this bug.
>
> Dave
>
> ** Package changed: installation-guide (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> When my system tries to boot into the NEW install
> https://bugs.launchpad.net/bugs/669076
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> During the boot load process, I see repeatedly "BUG : Bad Page map in
> process khelper" with pte: #'s & pmd : hex code following it. The system
> then hangs.
> The system I am trying to install on a bare drive is 10.10, I tried the 32
> bit and the AMD 64 bit versions, neither works.
> It is the 32bit version I get the BUG echo with - the 64 bit version just
> hangs
> The operating system runs fine from the cd, too bad I cant just image that
> to my hard drive.
>
> thanks
>
> ubuntu-10.10-desktop-i386.iso 709,792kb .... downloaded on 10/28/2010
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/669076/+subscribe
>

--
Today is yesterdays tomorrow; but soon to be tomorrows yesterday. So what
you did yesterday is determined by what you do today; but not realized
until tomorrow. ghf

[George H Finn (ghfinn)]

This was changed from 'Incomplete' to 'New' since all the requested information has now been supplied. There are 2 photos attached that show the start of the list of bugs (I think it is the same bug repeating) and another that shows the end of the list just before the screen goes into total darkness. Please forgive the emails that include the one being replied to. I am new to this and will try to adhere to some site formats. Thanks

[George H Finn (ghfinn)]

They need to add a deleted option to these bug reports .... this is an old issue, never resolved so I wish I could delete it

[Dave Gilbert (ubuntu-treblig)]

Can you just clarify - is it this bug that has gone away and fixed? If so we can just mark it invalid/fixed if you can just explain what changed.

Dave

[George H Finn (ghfinn)]

No, I just gave up trying to install the system. I do not have the knowledge
to figure out what is wrong with the generic install options to be of any
help. The system runs fine from the cd; but will not boot into the system
after what appears to be a good install. I'm not sure if the pictures of
most of the screens during the failed boot are still out there with the
posting or not. I have been wanting to leave the MS arena for some time; but
can't get linux installed where I can use it.

Thanks

On Sat, Dec 4, 2010 at 3:39 PM, Dave Gilbert <email address hidden> wrote:

> Can you just clarify - is it this bug that has gone away and fixed? If
> so we can just mark it invalid/fixed if you can just explain what
> changed.
>
> Dave
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/669076
>
> Title:
> When my system tries to boot into the NEW install
>
> Status in “linux” package in Ubuntu:
> Incomplete
>
> Bug description:
> During the boot load process, I see repeatedly "BUG : Bad Page map in
> process khelper" with pte: #'s & pmd : hex code following it. The system
> then hangs.
> The system I am trying to install on a bare drive is 10.10, I tried the 32
> bit and the AMD 64 bit versions, neither works.
> It is the 32bit version I get the BUG echo with - the 64 bit version just
> hangs
> The operating system runs fine from the cd, too bad I cant just image that
> to my hard drive.
>
> thanks
>
> ubuntu-10.10-desktop-i386.iso 709,792kb .... downloaded on 10/28/2010
> ---
> AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
> Architecture: i386
> AudioDevicesInUse:
> Cannot stat file /proc/4653/fd/45: Stale NFS file handle
> USER PID ACCESS COMMAND
> /dev/snd/controlC2: ubuntu 3193 F.... pulseaudio
> /dev/snd/controlC0: ubuntu 3193 F.... pulseaudio
> /dev/snd/controlC1: ubuntu 3193 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
> Card hw:0 'default'/'AKM AK5370 at
> usb-0000:00:02.0-4, full speed'
> Mixer name : 'USB Mixer'
> Components : 'USB0556:0001'
> Controls : 2
> Simple ctrls : 1
> Card0.Amixer.values:
> Simple mixer control 'Mic',0
> Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
> Capture channels: Mono
> Limits: Capture 0 - 78
> Mono: Capture 0 [0%] [-58.00dB] [on]
> Card1.Amixer.info:
> Card hw:1 'P1330NC'/'Philips Philips SPC 1330NC at usb-0000:00:02.1-3,
> high speed'
> Mixer name : 'USB Mixer'
> Components : 'USB0471:2037'
> Controls : 2
> Simple ctrls : 1
> Card2.Amixer.info:
> Card hw:2 'CK804'/'NVidia CK804 with ALC850 at irq 22'
> Mixer name : 'Realtek ALC850 rev 0'
> Components : 'AC97a:414c4790'
> Controls : 42
> Simple ctrls : 27
> DistroRelease: Ubuntu 10.10
> IwConfig:
> lo no wireless extensions.
>
> eth0 no wireless extensions.
>
> eth1 no wireless extensions.
> LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
> MachineType: System manufacturer System Product Name
> Package: linux (not i...

[George H Finn (ghfinn)]

I do not see a classification of "solved" or I would have changed it to that. I still consider what I went through, a bug in the program, and I will try to explain why. Final determination: "The install package does not correctly setup the hard drive, even when making the selection to use the entire drive." I cannot begin to tell you how many attempts at installing I went through; but tracing the history of this bug report will give an indication of how long it has taken me. If I had recorded yesterdays event I could at least accurately describe in the documentation to new users, which I am one, how to manually go through the steps of 'prepping' the hard drive. The clue was in the boot process when it continually displayed "Please append a correct 'root=' option and made comment to there not being a legit file system. So yesterday, the big eve, I had Ubuntu check my drive for errors, it took the entire day. I then formatted the drive and chose a '/' as the mount point. I have no idea if that is the correct choice, there is no help provided in that area as to what to chose and the difference in the choices. Long story short, it is installed and I am recording these comments from within Ubuntu. So it was the hard drive setup that caused all my problems.