empathy can not connect with microsoft MSN video call

Bug #661609 reported by Hussain
This bug report is a duplicate of:  Bug #657453: Can't Establish Video Calls on MSN. Edit Remove
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

When someone tries to video call me from windows MSN to empathy i get an error such CODECs not available

codec negotiation failed: There was no
intersection between the remote codecs and the local ones.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
Date: Sat Oct 16 19:44:20 2010
InstallationMedia:

ProcEnviron:
 LANG=en_NZ.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Revision history for this message
Hussain (hussain-mutawa) wrote :
Revision history for this message
Hussain (hussain-mutawa) wrote :

when I installed gstreamer the problem is gone

Revision history for this message
Omer Akram (om26er) wrote :

thats great :) closing this bug now as we already have a bug report for empathy to suggest to install codecs if they are not already installed. feel free to report any other bugs you may find

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
diego (marcodiegomesquita) wrote :

Does it means that https://bugs.launchpad.net/empathy/+bug/333675 is finally fixed?

Revision history for this message
Hussain (hussain-mutawa) wrote : Re: [Bug 661609] Re: empathy can not connect with microsoft MSN video call

Actually,

I had a nightmare with ubuntu 10.10, the CPU gets extremely very hot,
and that without any computational effort, just web surfing cause the
cpu to get at 80 C , while it is critical at 90 C.

I have tried every possible way, needless to say, I even tried to use
another kernel, which resulted in a damage to the boot sector of my
hard drive

I had to low level format it, I have lost all of my data, and decided
to go back to ubuntu 9.04 which is stable ( the CPU temp is still high
about 60 C ) but better,

I have had a bad experience with ubuntu 9.10, 10.04 and lastly with
10.10 , everytime I decide to upgrade I endup with 9.04 again

so, the problem was not fixed but I have had enough with ubuntu, I use
the same laptop with Windows operating system and never get to 54 C ,
so can you help with this issue?

thanks

Hussain

On Wed, Nov 3, 2010 at 6:47 PM, diego <email address hidden> wrote:
> Does it means that https://bugs.launchpad.net/empathy/+bug/333675 is
> finally fixed?
>
> --
> empathy can not connect with microsoft MSN video call
> https://bugs.launchpad.net/bugs/661609
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “empathy” package in Ubuntu: Invalid
>
> Bug description:
> Binary package hint: empathy
>
> When someone tries to video call me from windows MSN to empathy i get an error such CODECs not available
>
> codec negotiation failed: There was no
> intersection between the remote codecs and the local ones.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: empathy 2.32.0-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
> Uname: Linux 2.6.35-22-generic i686
> Architecture: i386
> Date: Sat Oct 16 19:44:20 2010
> InstallationMedia:
>
> ProcEnviron:
>  LANG=en_NZ.utf8
>  SHELL=/bin/bash
> SourcePackage: empathy
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/661609/+subscribe
>

--
Cheers

---------------------------
Hussain Almutawa

Revision history for this message
Brian Holland (briholland) wrote :

Hi Hussein and Omer,

Could you please specify which gstreamer package you installed?

Ubuntu Software Centre shows a long list of gstreamer packages, including 100 technical items. I have installed most of the technical items except those ending in '-doc' but I still can't get Empathy to connect to a video call with Windows Live Messenger.

I am using:
a) Ubuntu Maverick 10.10
b) Empathy 2.32.1

My friend's laptop is using:
a) Windows Live Messenger 2011 (Build 15.4.3508.1109)

Problems encountered:
1. Windows Live Messenger (WLM) can initiate a video call with Empathy, which results in Empathy 'ringing' and allowing me to Answer or Reject the call. When I push Answer, I receive the error message that indicates there is no intersection between the codecs on each system.

2. Empathy cannot initiate a call to WLM, as the 'Video Call' (and 'Audio Call') actions are disabled, i.e. greyed out. There is no indicator in my buddy list to show the WLM contact has audio or video, even though they do.

Could the updated WLM 2011 be the problem? I have another MSN contact in my list who uses Trillian and they correctly show in my buddy list with an audio icon.

Thanks,
Brian.

Changed in empathy (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
Hussain (hussain-mutawa) wrote :

I have already given up using ubuntu,

i am back to windows

On Sun, Jan 9, 2011 at 2:16 PM, Brian Holland <email address hidden>wrote:

> Hi Hussein and Omer,
>
> Could you please specify which gstreamer package you installed?
>
> Ubuntu Software Centre shows a long list of gstreamer packages,
> including 100 technical items. I have installed most of the technical
> items except those ending in '-doc' but I still can't get Empathy to
> connect to a video call with Windows Live Messenger.
>
> I am using:
> a) Ubuntu Maverick 10.10
> b) Empathy 2.32.1
>
> My friend's laptop is using:
> a) Windows Live Messenger 2011 (Build 15.4.3508.1109)
>
> Problems encountered:
> 1. Windows Live Messenger (WLM) can initiate a video call with Empathy,
> which results in Empathy 'ringing' and allowing me to Answer or Reject the
> call. When I push Answer, I receive the error message that indicates there
> is no intersection between the codecs on each system.
>
> 2. Empathy cannot initiate a call to WLM, as the 'Video Call' (and
> 'Audio Call') actions are disabled, i.e. greyed out. There is no
> indicator in my buddy list to show the WLM contact has audio or video,
> even though they do.
>
> Could the updated WLM 2011 be the problem? I have another MSN contact
> in my list who uses Trillian and they correctly show in my buddy list
> with an audio icon.
>
> Thanks,
> Brian.
>
> ** Changed in: empathy (Ubuntu)
> Status: Invalid => Incomplete
>
> --
> You received this bug notification because you are a direct subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/661609
>
> Title:
> empathy can not connect with microsoft MSN video call
>
> Status in “empathy” package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: empathy
>
> When someone tries to video call me from windows MSN to empathy i get an
> error such CODECs not available
>
> codec negotiation failed: There was no
> intersection between the remote codecs and the local ones.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.10
> Package: empathy 2.32.0-0ubuntu2
> ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
> Uname: Linux 2.6.35-22-generic i686
> Architecture: i386
> Date: Sat Oct 16 19:44:20 2010
> InstallationMedia:
>
> ProcEnviron:
> LANG=en_NZ.utf8
> SHELL=/bin/bash
> SourcePackage: empathy
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/661609/+subscribe
>

--
Cheers

---------------------------
Hussain Almutawa
                                                    <#>
<#>
<#> <#>

Revision history for this message
Omer Akram (om26er) wrote :

closing this bug as invalid since the reporter dont use ubuntu anymore.

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
papukaija (papukaija) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 657453, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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