bottom part of the touchpad is not working

[ASDFASDF]

Binary package hint: xserver-xorg-input-synaptics

I'm trying the LiveUSB daily image of Ubuntu Maverick (04. October) on HP Compaq 6710b and 1cm on the bottom of the touchpad is not working, it worked perfectly in Ubuntu 10.04 and I didn't notice it when I tested the Maverick Beta.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xserver-xorg-input-synaptics 1.2.2-2ubuntu5
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800
 edid-base64: AP///////wAyDADWAAAAAAAQAQOAIRV4CrNAmVlTjSclUFQAAAABAQEBAQEBAQEBAQEBAQEBvBsAoFAgFzAwIDYAS88QAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMR1BoaWxpcHNMQ0QKAAAA/gBMUDE1NFdYNC1UTEExAE0=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Tue Oct 5 19:47:43 2010
GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20101004.1)
MachineType: Hewlett-Packard HP Compaq 6710b (GR681EA#AKN)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=hr console-setup/layoutcode?=hr
ProcEnviron:
 LANG=hr_HR.utf8
 SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
dmi.bios.date: 08/02/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DDU Ver. F.0B
dmi.board.name: 30C0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2A
dmi.chassis.asset.tag: CNU740047D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DDUVer.F.0B:bd08/02/2007:svnHewlett-Packard:pnHPCompaq6710b(GR681EA#AKN):pvrF.0B:rvnHewlett-Packard:rn30C0:rvrKBCVersion71.2A:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6710b (GR681EA#AKN)
dmi.product.version: F.0B
dmi.sys.vendor: Hewlett-Packard
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-22-generic

[Ahmed Shams (ashams)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug as the description doesn't include the needed information for debugging.

Please check by connecting a mouse that if it works or not. Also, please try to run the following commands into your terminal:

cat /proc/bus/input/devices >~/devices
xinput --list > ~/xinput
cat /var/log/Xorg.0.log > Xorg.0.log
sudo evtest /dev/input/eventX > ~/evtest

After this, please attach the 'devices', 'xinput', 'Xorg.0.log' and 'devices' files to this bug report.

[ASDFASDF (user-487-deactivatedaccount)]

I attached a wireless mouse and it works fine.
Please note that touchpad also works except for the bottom part (hardware is tested and works ok in Ubuntu 10.04).
I am attaching the files you requested below.

[ASDFASDF (user-487-deactivatedaccount)]

this is the output of the "sudo evtest /dev/input/event4" command:

Input driver version is 1.0.1
Input device ID: bus 0x11 vendor 0x2 product 0x7 version 0x25b1
Input device name: "SynPS/2 Synaptics TouchPad"
Supported events:
  Event type 0 (Sync)
  Event type 1 (Key)
    Event code 272 (LeftBtn)
    Event code 273 (RightBtn)
    Event code 274 (MiddleBtn)
    Event code 277 (ForwardBtn)
    Event code 278 (BackBtn)
    Event code 325 (ToolFinger)
    Event code 330 (Touch)
    Event code 333 (Tool Doubletap)
    Event code 334 (Tool Tripletap)
  Event type 3 (Absolute)
    Event code 0 (X)
      Value 2895
      Min 1472
      Max 5472
    Event code 1 (Y)
      Value 1432
      Min 1408
      Max 4448
    Event code 24 (Pressure)
      Value 0
      Min 0
      Max 255
    Event code 28 (Tool Width)
      Value 0
      Min 0
      Max 0
Testing ... (interrupt to exit)

[Ahmed Shams (ashams)]

@Igor,
I was just checking that it's correctly detected and the touch area misdetection doesn't interfere with Horizontal-Scrolling, the Bug is almost confirmed but we need to query for some info about the device and to confirm the misdetection, to do so:
Please run: xev >~xev
it will popup a small box, please put the arrow in it and try to touch the Undetected space, then close.
and
use the xinput --list to find your Touchpad's ID, it should print something like this:
⎜ ↳ Touchpad/Synaptics id=10 [slave pointer (2)]
now get id=<ID>, and put it into the following command and run:
xinput --list-props <ID> >~/xinput

Then attach the 'xev' and 'xinput' to this Bug report.

[ASDFASDF (user-487-deactivatedaccount)]

Ok, I did the test, if it can help I can do the same on my 10.04 install where the touchpad is correctly detected.

[tob (tobynbertram)]

Your touchpad is being improperly detected as a Synaptics Clickpad. I fixed the Clickpad detection in a patch for this bug:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/582809

[ASDFASDF (user-487-deactivatedaccount)]

Thanks tob!
I hope your patch finds it's way into 10.10. as a SRU.

[Ahmed Shams (ashams)]

@tob
sorry, how did you know about the improper detection, it had been referred to in the xinput, devices and Xorg.0.log as Synaptics "Touchpad". also I need to increase my knowledge with this package, so if you have some references, I will appreciate this.

[tob (tobynbertram)]

@Ahmed
The title of this bug stuck out to me because the bottom area of the Clickpad is disabled in the kernel for button detection. All I had to do was take a look at the Dmesg log to confirm the problem. The Dmesg log shows "Synaptics: Clickpad mode enabled".

[hellday (hellday)]

Same thing here with a Thinkpad R60 on 10.10 .

xinput --list
  ↳ SynPS/2 Synaptics TouchPad id=10 [slave pointer (2)]

dmesg
[15504.179498] Synaptics Touchpad, model: 1, fw: 6.2, id: 0x81a0b1, caps: 0xa04793/0x300000/0x0
[15504.179502] Synaptics: Clickpad mode enabled

So I guess, my problem is also fixed with that patch.

[Gursimran singh (simar)]

Hi Igor,

It has been quite some time since some activity happened in this bug.
Does the problem appears in maverick?

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]