touch mouse is not working

[Sanjay]

Hi..touch mouse not working on lenovo v460 laptop for Ubuntu 10.04 lts system. Usb mouse is working fine but tried all answers for touch mouse working but nothing helped till now.

I tried all the options provided and found it is related to kernel and i feel this is appropriate to be a bug which is being treated by the developer to report and corrected.

I now like to request you to look into this matter and let me have a solution.

[Sanjay (sanjay-gautams)]

my touchpad is of elantech , I feel this could be the reason ...please help me to solve it

[Javier López (javier-lopez)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary information:

apport-collect 610285

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot/don't want use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:

1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Gary Helbig (ghelbig)]

Flakey is the best way to describe it. If you turn off ALL of the extra features, it works half the time.

I tried to do an apport-collect, but the data was rejected.

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:

apport-collect 610285

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

[Sanjay (sanjay-gautams)]

Hi

Thanks for touching me again..now its sorted out already

Thanks
sanjay

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of papukaija
Sent: Saturday, 16 October, 2010 6:45 PM
To: <email address hidden>
Subject: [Bug 610285] Re: touch mouse is not working

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary
information:

apport-collect 610285

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python- launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel- related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

** Description changed:

- hi..touch mouse not working on lenovo v460 laptop for ubuntu 10.4lts
- system. ubs mouse is working fine but tried all answers for touch mouse
+ Hi..touch mouse not working on lenovo v460 laptop for Ubuntu 10.04 lts
+ system. Usb mouse is working fine but tried all answers for touch
+ mouse
  working but nothing helped till now.

- I tried all the options provided and found it is related to kernel and
- i feel this is appropriate to be a BUG which is being treated by the
+ I tried all the options provided and found it is related to kernel and
+ i feel this is appropriate to be a bug which is being treated by the
  developer to report and corrected.

  I now like to request you to look into this matter and let me have a
  solution.

** Tags added: lucid

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

--
touch mouse is not working
https://bugs.launchpad.net/bugs/610285
You received this bug notification because you are a direct subscriber of the bug.

Status in “linux” package in Ubuntu: Incomplete

Bug description:
Hi..touch mouse not working on lenovo v460 laptop for Ubuntu 10.04 lts system. Usb mouse is working fine but tried all answers for touch mouse working but nothing helped till now.

I tried all the options provided and found it is related to kernel and i feel this is appropriate to be a bug which is being treated by the developer to report and corrected.

I now like to request you to look into this matter and let me have a solution.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/610285/+subscribe

[papukaija (papukaija)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

[Gary Helbig (ghelbig)]

It stopped working after recent updates.

What can I do to help get this working?

[Gary Helbig (ghelbig)]

The ImPS/2 Generic Wheel Mouse driver no longer works with the Lenovo V460 TouchPad

[papukaija (papukaija)]

@Gary: Please run the following command which will some technical information about your system:

apport-collect 610285

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot/don't want use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:

1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

[Gary Helbig (ghelbig)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ghelbig 1392 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf2800000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,17aa6008,00100100'
   Controls : 11
   Simple ctrls : 7
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=74a1a908-acb6-4b82-8817-297332985eb8
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: LENOVO 08862AU
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-25-generic root=UUID=4cfa6123-cbc2-4f6a-9ebc-25abda882b7a ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-25.45-generic 2.6.32.21+drm33.7
Regression: No
RelatedPackageVersions: linux-firmware 1.34.1
Reproducible: No
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-25-generic x86_64
UserGroups:

WifiSyslog:
 Nov 26 14:58:33 ghelbig-lenovo kernel: [ 2138.089303] input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/bluetooth/hci0/hci0:11/input9
 Nov 26 14:58:33 ghelbig-lenovo kernel: [ 2138.089472] generic-bluetooth 0005:045E:0700.0001: input,hidraw0: BLUETOOTH HID v1.00 Mouse [Microsoft Bluetooth Notebook Mouse 5000] on C4:46:19:B8:47:BB
 Nov 26 14:58:56 ghelbig-lenovo kernel: [ 2161.233434] input: Microsoft Bluetooth Notebook Mouse 5000 as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/bluetooth/hci0/hci0:12/input10
 Nov 26 14:58:56 ghelbig-lenovo kernel: [ 2161.233593] generic-bluetooth 0005:045E:0700.0002: input,hidraw0: BLUETOOTH HID v1.00 Mouse [Microsoft Bluetooth Notebook Mouse 5000] on C4:46:19:B8:47:BB
dmi.bios.date: 07/21/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 2ECN27WW
dmi.board.asset.tag: Tag 12345
dmi.board.name: MoutCook
dmi.board.vendor: LENOVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLENOVO:bvr2ECN27WW:bd07/21/2010:svnLENOVO:pn08862AU:pvrIdeapadV460:rvnLENOVO:rnMoutCook:rvrNotApplicable:cvnLENOVO:ct10:cvrN/A:
dmi.product.name: 08862AU
dmi.product.version: Ideapad V460
dmi.sys.vendor: LENOVO

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[Gary Helbig (ghelbig)]

apport information

[papukaija (papukaija)]

Thank you for providing the requested information. If you want to help further, feel free to test this bug in an upstream kernel to see whether the bug comes from Ubuntu's patches or from the original kernel. More information is available at https://wiki.ubuntu.com/Kernel/MainlineBuilds

[Gary Helbig (ghelbig)]

Sorry for taking so long.

I am not able to detect a difference when using an older kernel. Some times it works, some times it does not.

Some times the cursor movement is erratic. Some times it is just slow.

Some times a pad-tap works. Often times it does not.

If it works on boot-up, it will keep working. If it doesn't work on boot-up, it will never work (even restarting/reloading the kernel module does not help).

I tried with a couple of versions - the percentage of time that it worked was essentially the same.

Gary.

(\___/)
(='.'=) This is Bunny. Copy and paste bunny into your
(")_(") signature to help him gain world domination.

> -----Original Message-----
> From: <email address hidden>
> Sent: Sat, 27 Nov 2010 01:21:42 -0000
> To: <email address hidden>
> Subject: [Bug 610285] Re: touch mouse is not working
>
> Thank you for providing the requested information. If you want to help
> further, feel free to test this bug in an upstream kernel to see whether
> the bug comes from Ubuntu's patches or from the original kernel. More
> information is available at
> https://wiki.ubuntu.com/Kernel/MainlineBuilds
>
> ** Tags added: needs-upstream-testing
> ** Tags removed: kj-expired
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Confirmed
>
> --
> touch mouse is not working
> https://bugs.launchpad.net/bugs/610285
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Confirmed
>
> Bug description:
> Hi..touch mouse not working on lenovo v460 laptop for Ubuntu 10.04 lts
> system. Usb mouse is working fine but tried all answers for touch mouse
> working but nothing helped till now.
>
> I tried all the options provided and found it is related to kernel and i
> feel this is appropriate to be a bug which is being treated by the
> developer to report and corrected.
>
> I now like to request you to look into this matter and let me have a
> solution.
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/610285/+subscribe

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[Gary Helbig (ghelbig)]

What can I do to help fix this defect?

With the latest Kernel, the TouchPad does not work when the laptop is on battery power.

[papukaija (papukaija)]

Can you reproduce this bug in Maverick or Natty? What kernel (Ubuntu's or mainline) version did you use?

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/Kernel/MainlineBuilds#Mainline%20Kernel%20Mapping . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
Thanks in advance.

[Gary Helbig (ghelbig)]

I am running:

Release 10.04 (lucid)
Kernel Linux 2.6.32-31-generic
GNOME 2.30.2

As this is my work laptop (the one I use to earn a living) it's risky for me to change releases - and that's the reason I have an LTS version loaded.

That said, I can try if I can get a lot of hand-holding. Which kernels are of interest?

It's (the touchpad) is completely dead right now, even when the laptop is plugged into the wall. If I were a guessing person, I might guess that the initialization string gets sent too early, and it never gets resent. Is there a way to force the driver to re-initialize without re-loading?

[papukaija (papukaija)]

Please test with v2.6.32.32.14-lucid kernel which is the closest upstream kernel for your current Ubuntu kernel. You should also test v2.6.32.35.15-lucid (closest Lucid-targeted Maverick kernel) or v2.6.38.2-natty to see if the bug is likely fixed in Maverick/Natty. I'm not sure sure if you can reinitialise kernel drivers without reloading them but you can at least remove and then add to the kernel with modprobe. Thanks in advance.

[penalvch (penalvch)]

Sanjay, this bug report is being closed due to your last comment regarding this being resolved https://bugs.launchpad.net/ubuntu/+source/linux/+bug/610285/comments/6 . For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.