Comment 10 for bug 610285

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papukaija (papukaija) wrote :

@Gary: Please run the following command which will some technical information about your system:

apport-collect 610285

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot/don't want use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:

1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!