software-center crashed when closing screenshot viewer

[Anmar Oueja]

Pressing "close" on the screen shot preview button crashes Ubuntu Software Centre

Step to repro:
1. launch Ubuntu Software Centre
2. Select a category
3. Select an application you wish to install
3. Select "More Info"
4. Click on Screenshot
5. Click "close"

Boom.... Ubuntu control centre crahses.

If you click on the window close button (top right corner of the window) the entire Ubuntu software centre closes. That is also a bug.

ProblemType: Crash
Architecture: i386
CrashCounter: 1
Date: Sat Feb 6 10:05:32 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Alpha i386 (20100113)
InterpreterPath: /usr/bin/python2.6
Package: software-center 1.1.10
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 LANG=en_CA.utf8
 SHELL=/usr/bin/zsh
ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
SegvAnalysis:
 Segfault happened at: 0x26336a0: mov 0x78(%edx),%ecx
 PC (0x026336a0) ok
 source "0x78(%edx)" (0x00000078) not located in a known VMA region (needed readable region)!
 destination "%ecx" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: software-center
StacktraceTop:
 ?? () from /usr/lib/libwebkit-1.0.so.2
 ?? () from /usr/lib/libwebkit-1.0.so.2
 ?? () from /usr/lib/libwebkit-1.0.so.2
 ?? () from /usr/lib/libwebkit-1.0.so.2
 ?? () from /usr/lib/libwebkit-1.0.so.2
Title: software-center crashed with SIGSEGV
Uname: Linux 2.6.32-12-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

One way of fixing this would be to implement <https://wiki.ubuntu.com/SoftwareCenter#software-item-screen>: "Activating the screenshot (by clicking it, or pressing Enter when it is focused) should open it in your preferred image viewer." (That is, having USC not use its own screenshot window at all.)

[Anmar Oueja (anmar)]

Gary: reminder. Please make the "More Info" and "Install" buttons smaller so they match the rest of the buttons sizes in Ubuntu Software Centre.

[Apport retracing service (apport)]

StacktraceTop:
 WebCore::HistoryController::updateBackForwardListForFragmentScroll (this=0xb5b76774) at ../WebCore/history/HistoryItem.h:139
 WebCore::FrameLoader::loadInSameDocument (this=0xb5b766a8,
 WebCore::FrameLoader::continueFragmentScrollAfterNavigationPolicy (this=0xb5b766a8, request=@0xbf8431b4, shouldContinue=true)
 WebCore::PolicyCallback::call (this=0xbf8431b4,
 WebCore::PolicyChecker::continueAfterNavigationPolicy (

[Omer Akram (om26er)]

renamed as people report duplicates due to wrong description

[Lê Kiến Trúc (le-kien-truc)]

I need this bug be fix as soon as possible because i have to use this feature when translating app-install-data-ubuntu. Each time I open the screenshot, I have to open Ubuntu software-center again.

[niemand (caniemand)]

new version (1.1.14 instead of 1.1.12) now hangs up with full cpu load and bug report window after force quit instead of just dying silently

[niemand (caniemand)]

/edit
must have been an exception, since second try everything as it was before, silent crash

[hewitt2labs (hewitt2labs)]

Also crashed while downloading an application and closing the screen shot viewer. Reported crash first time, no reports afterwards.

[Kiwinote (kiwinote)]

This bug appears to have been fixed by the latest updates (possibly the gtk+ update). I won't mark it as such just yet because of the vast number of duplicates. Once there a few confirmations that this bug really has been resolved by all the latest updates, then we can mark this one as fix released.

[Omer Akram (om26er)]

Fixed for me too

On Tue, Mar 2, 2010 at 7:16 PM, Kiwinote <email address hidden> wrote:

> This bug appears to have been fixed by the latest updates (possibly the
> gtk+ update). I won't mark it as such just yet because of the vast
> number of duplicates. Once there a few confirmations that this bug
> really has been resolved by all the latest updates, then we can mark
> this one as fix released.
>
> --
> software-center crashed when closing screenshot viewer
> https://bugs.launchpad.net/bugs/518127
> You received this bug notification because you are subscribed to
> software-center in ubuntu.
>
> Status in “software-center” package in Ubuntu: Confirmed
>
> Bug description:
> Pressing "close" on the screen shot preview button crashes Ubuntu Software
> Centre
>
> Step to repro:
> 1. launch Ubuntu Software Centre
> 2. Select a category
> 3. Select an application you wish to install
> 3. Select "More Info"
> 4. Click on Screenshot
> 5. Click "close"
>
> Boom.... Ubuntu control centre crahses.
>
> If you click on the window close button (top right corner of the window)
> the entire Ubuntu software centre closes. That is also a bug.
>
> ProblemType: Crash
> Architecture: i386
> CrashCounter: 1
> Date: Sat Feb 6 10:05:32 2010
> DistroRelease: Ubuntu 10.04
> ExecutablePath: /usr/share/software-center/software-center
> InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Alpha i386
> (20100113)
> InterpreterPath: /usr/bin/python2.6
> Package: software-center 1.1.10
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python /usr/bin/software-center
> ProcEnviron:
> LANG=en_CA.utf8
> SHELL=/usr/bin/zsh
> ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
> SegvAnalysis:
> Segfault happened at: 0x26336a0: mov 0x78(%edx),%ecx
> PC (0x026336a0) ok
> source "0x78(%edx)" (0x00000078) not located in a known VMA region (needed
> readable region)!
> destination "%ecx" ok
> SegvReason: reading NULL VMA
> Signal: 11
> SourcePackage: software-center
> StacktraceTop:
> ?? () from /usr/lib/libwebkit-1.0.so.2
> ?? () from /usr/lib/libwebkit-1.0.so.2
> ?? () from /usr/lib/libwebkit-1.0.so.2
> ?? () from /usr/lib/libwebkit-1.0.so.2
> ?? () from /usr/lib/libwebkit-1.0.so.2
> Title: software-center crashed with SIGSEGV
> Uname: Linux 2.6.32-12-generic i686
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
> One way of fixing this would be to implement <
> https://wiki.ubuntu.com/SoftwareCenter#software-item-screen>: "Activating
> the screenshot (by clicking it, or pressing Enter when it is focused) should
> open it in your preferred image viewer." (That is, having USC not use its
> own screenshot window at all.)
>
>
>

[Vish (vish)]

Anyone else facing this problem ?

Seems fixed in Ubuntu Software Center 1.1.15 , [or by some other update]

If no-one is seeing this bug we can mark it fixed.

[Gary Lasker (gary-lasker)]

Fixed for me as well with today's updates.

[Jacopo Moronato (jmoronat)]

Fixed for me too.

[Kiwinote (kiwinote)]

We now have sufficient confirmation that this issue has indeed been fixed, so marking as fix released. Thanks.

[Gary Lasker (gary-lasker)]

It does indeed appear fixed, most likely, as Kiwinote noted above, with today's gtk update.

Thank you Kiwinote for testing and reporting the fix and to everyone who responded!