BUG: unable to handle kernel paging request at f867a2cc

Bug #507507 reported by Paco
32
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My computer is Asus EEEPC 1005P.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/pcmC0D0p', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/hwC0D0', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7cf8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,104383ce,00100004'
   Controls : 13
   Simple ctrls : 8
Date: Thu Jan 14 15:08:27 2010
DistroRelease: Ubuntu 9.10
Failure: oops
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: ASUSTeK Computer INC. 1005P
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=11e97fb9-00ee-43ab-a271-6c076e20457e ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
RfKill:

SourcePackage: linux
Tags: kernel-oops ubuntu-unr
Title: BUG: unable to handle kernel paging request at f867a2cc
UdevDb: Error: command ['udevadm', 'info', '--export-db'] failed with exit code -9:
Uname: Linux 2.6.31-17-generic i686
dmi.bios.date: 11/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1005P
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0401:bd11/10/2009:svnASUSTeKComputerINC.:pn1005P:pvrx.x:rvnASUSTeKComputerINC.:rn1005P:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1005P
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
Paco (paquino25) wrote :
Revision history for this message
Rolf Leggewie (r0lf) wrote :

please describe in more detail what you were doing when the problem occurred.

Revision history for this message
Rolf Leggewie (r0lf) wrote :

Setting to confirmed status due to numerous reports. I will try to test karmic on my 1005P soon. For those affected, please try to describe more about when this error happens. It seems that for many the keyboard stops working after the error has occured? Is this only in karmic?

Please test http://cdimage.ubuntu.com/ubuntu-netbook-remix/daily-live/current/lucid-netbook-i386.metalink (download with aria2c and write to a USB stick with unetbootin). Would be interesting to know if lucid is affected as well.

Changed in linux (Ubuntu):
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Rolf Leggewie (r0lf) wrote :

http://releases.ubuntu.com/karmic/ubuntu-9.10-netbook-remix-i386.iso.torrent is the torrent for the current karmic Ubuntu Netbook Remix live CD. Please test that as well.

Revision history for this message
Rolf Leggewie (r0lf) wrote :

FWIW, my 1005p doesn't seem to have this problem with either the lucid and karmic netbook remix live CD. Can you provide a test case?

Revision history for this message
IDZignIt (threedzign) wrote : Re: [Bug 507507] Re: BUG: unable to handle kernel paging request at f867a2cc
Download full text (3.4 KiB)

I have the 1005PEB. I'm running live CD.
The keyboard doesn't even work on it.
I have it hooked to an external DVD drive.
It is quite unpleasant, tough to navigate, I noticed also the built in Cam doesn't work also.
Ethernet seems to work but not WiFi.

~CP Hendsbee

----- Original Message ----
From: Rolf Leggewie <email address hidden>
To: <email address hidden>
Sent: Thu, January 28, 2010 1:45:05 PM
Subject: [Bug 507507] Re: BUG: unable to handle kernel paging request at f867a2cc

FWIW, my 1005p doesn't seem to have this problem with either the lucid
and karmic netbook remix live CD. Can you provide a test case?

--
BUG: unable to handle kernel paging request at f867a2cc
https://bugs.launchpad.net/bugs/507507
You received this bug notification because you are a direct subscriber
of a duplicate bug.

Status in “linux” package in Ubuntu: Confirmed

Bug description:
My computer is Asus EEEPC 1005P.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/pcmC0D0p', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/hwC0D0', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf7cf8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,104383ce,00100004'
   Controls : 13
   Simple ctrls : 8
Date: Thu Jan 14 15:08:27 2010
DistroRelease: Ubuntu 9.10
Failure: oops
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
IwConfig:
lo no wireless extensions.

eth0 no wireless extensions.
MachineType: ASUSTeK Computer INC. 1005P
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=11e97fb9-00ee-43ab-a271-6c076e20457e ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
linux-backports-modules-2.6.31-17-generic N/A
linux-firmware 1.25
RfKill:

SourcePackage: linux
Tags: kernel-oops ubuntu-unr
Title: BUG: unable to handle kernel paging request at f867a2cc
UdevDb: Error: command ['udevadm', 'info', '--export-db'] failed with exit code -9:
Uname: Linux 2.6.31-17-generic i686
dmi.bios.date: 11/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1005P
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0401:bd11/10/2009:svnASUSTeKComputerINC.:pn1005P:pvrx.x:rvn...

Read more...

Revision history for this message
aperez (aperez-disca) wrote : Re: [Bug 507507] Re: BUG: unable to handle kernel paging request at f867a2cc

Hi,

I installed 9.10-remix, keyboard blocks, kernel paging oops apeared & no
wifi. In live mode no problems with the keyboard, but kernel paging
problems & no wifi still there.

I installed 9.10-desktop. The same problems appeared. Starting in
recovery mode I have terminal access, that is keyboard works, but kernel
oops & no wifi continue. I upgrade to kernel version 2.6.31-17 with
wireless-backport package and still no wifi and kernel oops still there.
If at this moment I try to start gdm, X starts but keyboard & pointer
blocks.

I installed 9.4-remix. Keyboard is OK but no wifi or ethernet.

I will try the distros you propose ...

Bests,

Alberto.

On 01/28/2010 10:45 PM, Rolf Leggewie wrote:
> FWIW, my 1005p doesn't seem to have this problem with either the lucid
> and karmic netbook remix live CD. Can you provide a test case?
>
>

Revision history for this message
aperez (aperez-disca) wrote :

Some news.

I installed distro from lucid-netbook-i386.iso on my 1005p.
Keyboard/pointer are OK, no kernels ooops but wifi still doesn't work.
After lspci my wifi card is,

    02.00.0 Network controller: Atheros Communications Inc. Devide 002c
(rev 10)

but no trace of it in dmesg. A minor issue now is that no info about
battery state appears.

It's almost working ...

Bests,

Alberto.

On 01/29/2010 02:19 AM, aperez wrote:
> Hi,
>
> I installed 9.10-remix, keyboard blocks, kernel paging oops apeared& no
> wifi. In live mode no problems with the keyboard, but kernel paging
> problems& no wifi still there.
>
> I installed 9.10-desktop. The same problems appeared. Starting in
> recovery mode I have terminal access, that is keyboard works, but kernel
> oops& no wifi continue. I upgrade to kernel version 2.6.31-17 with
> wireless-backport package and still no wifi and kernel oops still there.
> If at this moment I try to start gdm, X starts but keyboard& pointer
> blocks.
>
> I installed 9.4-remix. Keyboard is OK but no wifi or ethernet.
>
> I will try the distros you propose ...
>
> Bests,
>
> Alberto.
>
> On 01/28/2010 10:45 PM, Rolf Leggewie wrote:
>
>> FWIW, my 1005p doesn't seem to have this problem with either the lucid
>> and karmic netbook remix live CD. Can you provide a test case?
>>
>>
>>
>

Revision history for this message
aperez (aperez-disca) wrote :

Hi again,

following link in

    http://ubuntuforums.org/showthread.php?p=8740712

wifi is working too.

Alberto.

On 01/29/2010 03:59 AM, aperez wrote:
> Some news.
>
> I installed distro from lucid-netbook-i386.iso on my 1005p.
> Keyboard/pointer are OK, no kernels ooops but wifi still doesn't work.
> After lspci my wifi card is,
>
> 02.00.0 Network controller: Atheros Communications Inc. Devide 002c
> (rev 10)
>
> but no trace of it in dmesg. A minor issue now is that no info about
> battery state appears.
>
> It's almost working ...
>
> Bests,
>
> Alberto.
>
> On 01/29/2010 02:19 AM, aperez wrote:
>
>> Hi,
>>
>> I installed 9.10-remix, keyboard blocks, kernel paging oops apeared& no
>> wifi. In live mode no problems with the keyboard, but kernel paging
>> problems& no wifi still there.
>>
>> I installed 9.10-desktop. The same problems appeared. Starting in
>> recovery mode I have terminal access, that is keyboard works, but kernel
>> oops& no wifi continue. I upgrade to kernel version 2.6.31-17 with
>> wireless-backport package and still no wifi and kernel oops still there.
>> If at this moment I try to start gdm, X starts but keyboard& pointer
>> blocks.
>>
>> I installed 9.4-remix. Keyboard is OK but no wifi or ethernet.
>>
>> I will try the distros you propose ...
>>
>> Bests,
>>
>> Alberto.
>>
>> On 01/28/2010 10:45 PM, Rolf Leggewie wrote:
>>
>>
>>> FWIW, my 1005p doesn't seem to have this problem with either the lucid
>>> and karmic netbook remix live CD. Can you provide a test case?
>>>
>>>
>>>
>>>
>>
>

Revision history for this message
Rolf Leggewie (r0lf) wrote :

aperez, good to hear (although I would be hesitant to install some random wifi driver off the net, the homepage is not official Atheros!)

Anybody else still seeing Oopses?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Bernhard Reiter (ockham-razor) wrote :

Hi, Karmic 64bit here on a 1005P.
As for keyboard and touchpad: even after a bios upgrade, they strangely and reproducibly only work if the laptop was separated from power when switched on...

Revision history for this message
Rolf Leggewie (r0lf) wrote :

Bernhard, I've only tried 32bit. Frankly, I was surprised to hear this is 64 bit hardware, but you are right, it is. Still, what benefits do you expect? I'm not very familiar with 64 bit vs. 32 bit, but a bit of research seems to indicate you aren't likely to see an improvement. Please try the 32 bit version, but if you insist on 64 bit, please open a separate ticket for it. The OP was using 32 bit.

To wrap up, it seems that most people get a working system without the problems initially described if they update the BIOS and run the daily UNR lucid live CD. Please report back if that is not the case.

Wifi is a separate issue, let's deal with the keyboard problems and kernel oopses only in this ticket. Missing support for the new wifi chipset has already been reported upstream, patch is available and reported as working, so we can expect a working kernel soon. Lucid kernel may have to be patched from upstream, though. Once it becomes clear if that is indeed the case, I will open a separate ticket.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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