Unable to modify contact phone number.

[Corey Young]

Binary package hint: evolution

When I update a field for an existing contact I am able to delete the old number and enter the new digits. When I press "OK," an error window pops up that reads, "Error modifying contact. Contact ID already exists." The changes are therefore not implemented and I am left with the old phone number. I am unable to make changes to the contacts in evolution. There are no duplicate entries for the contacts I am trying to update. I am using Ubuntu 9.10.

ProblemType: Bug
Architecture: i386
Date: Sun Nov 22 20:07:13 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: evolution 2.28.1-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: evolution
Uname: Linux 2.6.31-14-generic i686

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

[Corey Young (coreoyoung)]

Please see my answers below.  They follow your two questions.
--- On Wed, 11/25/09, Pedro Villavicencio <email address hidden> wrote:

From: Pedro Villavicencio <email address hidden>
Subject: [Bug 486924] Re: Unable to modify contact phone number.
To: <email address hidden>
Date: Wednesday, November 25, 2009, 4:55 AM

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
1. Is this reproducible?  Yes
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.  When I open an existing contact in Evolution under my "Google" contacts, I am unable to make changes.  If I delete a phone number and replace it with another the error applies.  When I add an address to a blank address field, the error applies.
This will help us to find and resolve the problem.

** Changed in: evolution (Ubuntu)
   Importance: Undecided => Low

** Changed in: evolution (Ubuntu)
       Status: New => Incomplete

** Changed in: evolution (Ubuntu)
     Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

--
Unable to modify contact phone number.
https://bugs.launchpad.net/bugs/486924
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of the bug.

Status in “evolution” package in Ubuntu: Incomplete

Bug description:
Binary package hint: evolution

When I update a field for an existing contact I am able to delete the old number and enter the new digits.  When I press "OK," an error window pops up that reads, "Error modifying contact.  Contact ID already exists."  The changes are therefore not implemented and I am left with the old phone number.  I am unable to make changes to the contacts in evolution.  There are no duplicate entries for the contacts I am trying to update.  I am using Ubuntu 9.10.

ProblemType: Bug
Architecture: i386
Date: Sun Nov 22 20:07:13 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evolution
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: evolution 2.28.1-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: evolution
Uname: Linux 2.6.31-14-generic i686

[Pedro Villavicencio (pedro)]

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at http://www.ubuntu.com/download to know how to install that version.Thanks in advance.

[Fabio Marconi (fabiomarconi)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!