after power saving mode screen doesn't reinitialize well

Bug #471061 reported by Imre Péntek
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

so I configured the power saving to turn off TFT backlight after 4 minutes. After that when I move the mouse to resume from power saving mode sometimes the screen doesn't reinitialize properly, instead it becomes gray, sometimes striped.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: imi 2447 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4800000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0268,1025013c,00100101 HDA:14f12c06,10250093,00100000 HDA:80862802,80860101,00100000'
   Controls : 20
   Simple ctrls : 11
Date: Mon Nov 2 15:26:25 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=ee864df6-04e6-4d75-8af8-da3505fcd98c
MachineType: Acer Extensa 5630
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=959cdede-ec3d-4309-a538-4ea2a79d9bcd ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
SourcePackage: linux
Uname: Linux 2.6.31-14-generic i686
WpaSupplicantLog:

dmi.bios.date: 08/05/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd08/05/2008:svnAcer:pnExtensa5630:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5630
dmi.product.version: 0100
dmi.sys.vendor: Acer
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3000 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4800000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0268,1025013c,00100101 HDA:14f12c06,10250093,00100000 HDA:80862802,80860101,00100000'
   Controls : 20
   Simple ctrls : 11
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419)
MachineType: Acer Extensa 5630
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
Tags: lucid graphics needs-upstream-testing
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/05/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd08/05/2008:svnAcer:pnExtensa5630:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5630
dmi.product.version: 0100
dmi.sys.vendor: Acer

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: imi 1831 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4800000 irq 21'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0268,1025013c,00100101 HDA:14f12c06,10250093,00100000 HDA:80862802,80860101,00100000'
   Controls : 20
   Simple ctrls : 11
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=ee864df6-04e6-4d75-8af8-da3505fcd98c
MachineType: Acer Extensa 5630
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=959cdede-ec3d-4309-a538-4ea2a79d9bcd ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=hu_HU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:

dmi.bios.date: 08/05/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd08/05/2008:svnAcer:pnExtensa5630:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5630
dmi.product.version: 0100
dmi.sys.vendor: Acer

Revision history for this message
Imre Péntek (pentek-imre) wrote :
Revision history for this message
Imre Péntek (pentek-imre) wrote :

It can not only happen when reinitializing the screen after a power saving mode, but also when initializing the screen during the boot process. The same bug was also present in Jaunty, but it got more annoying in Karmic. I hope you can say something. Thank you in advance.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Imre,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 471061

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Imre Péntek (pentek-imre) wrote :

Hello, the problem is still present, but now I cannot tell if it is a software problem. The "bug" also can happen right after switching on the machine, so before grub (MBR) gets control. So, what's your opinion?

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Imre,
      Are you testing this on the latest Lucid build? My first impression is that this is something to do with the display driver. Would you mind testing this against a LiveCD of the latest build available at the link I mentioned above?

Thanks!

~JFo

Revision history for this message
Imre Péntek (pentek-imre) wrote :

Thank you for your response. As you still want me to test (despite what's written in comment #4), I'll do so tomorrow.

Revision history for this message
Imre Péntek (pentek-imre) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Imre Péntek (pentek-imre) wrote : AplayDevices.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ArecordDevices.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : BootDmesg.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : IwConfig.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Lspci.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Lsusb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : PciMultimedia.txt

apport information

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Imre Péntek (pentek-imre) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcModules.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : RfKill.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevDb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevLog.txt

apport information

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Imre Péntek (pentek-imre) wrote : WifiSyslog.txt

apport information

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Imre Péntek (pentek-imre) wrote :

I reproduced the bug. I was able to save a dmesg, then in the same session reproduce the bug, then reinitialize the screen normally again and save another dmesg output. The two dmesg outputs are identical, there were no additional lines appended.

Revision history for this message
Imre Péntek (pentek-imre) wrote :

well, mainline builds make things convenient. let's see:
imi@most:/tmp/dailybuild$ wget http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2010-04-05-karmic/linux-headers-2.6.34-999-generic_2.6.34-999.201004051003_i386.deb http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2010-04-05-karmic/linux-headers-2.6.34-999_2.6.34-999.201004051003_all.deb http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2010-04-05-karmic/linux-image-2.6.34-999-generic_2.6.34-999.201004051003_i386.deb
[...]

root@most:/tmp/dailybuild# dpkg -i *.deb
Új csomag kiválasztása: linux-headers-2.6.34-999.
(Adatbázis olvasása ... Most 299221 fájl és könyvtár telepített.)
Kicsomagolás: linux-headers-2.6.34-999 innen: linux-headers-2.6.34-999_2.6.34-999.201004051003_all.deb ...
Új csomag kiválasztása: linux-headers-2.6.34-999-generic.
Kicsomagolás: linux-headers-2.6.34-999-generic innen: linux-headers-2.6.34-999-generic_2.6.34-999.201004051003_i386.deb ...
Új csomag kiválasztása: linux-image-2.6.34-999-generic.
Kicsomagolás: linux-image-2.6.34-999-generic innen: linux-image-2.6.34-999-generic_2.6.34-999.201004051003_i386.deb ...
Done.
Beállítás: linux-headers-2.6.34-999 (2.6.34-999.201004051003) ...
Beállítás: linux-headers-2.6.34-999-generic (2.6.34-999.201004051003) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/nvidia-common

Beállítás: linux-image-2.6.34-999-generic (2.6.34-999.201004051003) ...
Running depmod.
update-initramfs: Generating /boot/initrd.img-2.6.34-999-generic
Running postinst hook script /sbin/update-grub.
Searching for GRUB installation directory ... found: /boot/grub
Searching for default file ... found: /boot/grub/default
Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst
Searching for splash image ... none found, skipping ...
Found kernel: /boot/vmlinuz-2.6.34-999-generic
Found kernel: /boot/vmlinuz-2.6.31-20-generic
Found kernel: /boot/vmlinuz-2.6.31-19-generic
Found kernel: /boot/memtest86+.bin
Replacing config file /var/run/grub/menu.lst with new version
Updating /boot/grub/menu.lst ... done

Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/dkms
 * Running DKMS auto installation service for kernel 2.6.34-999-generic
 * vboxdrv (3.0.8)... vboxdrv (3.0.8): Installing module.
.......(bad exit status: 10)
  Build failed. Installation skipped.
                                                                         [fail]
 * vboxnetadp (3.0.8)... vboxnetadp (3.0.8): Installing module.
.......(bad exit status: 10)
  Build failed. Installation skipped.
                                                                         [fail]
 * vboxnetflt (3.0.8)... vboxnetflt (3.0.8): Installing module.
.......(bad exit status: 10)
  Build failed. Installation skipped.
                                                                         [fail]
run-parts: executing /etc/kernel/postinst.d/nvidia-common

root@most:/tmp/dailybuild#
now rebooting to see the results also :)

Revision history for this message
Imre Péntek (pentek-imre) wrote :

same applies to 2.6.34-999-generic also, no extra lines in dmesg.

Revision history for this message
Imre Péntek (pentek-imre) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: imi 2246 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4800000 irq 30'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0268,1025013c,00100101 HDA:14f12c06,10250093,00100000 HDA:80862802,80860101,00100000'
   Controls : 20
   Simple ctrls : 11
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=ee864df6-04e6-4d75-8af8-da3505fcd98c
MachineType: Acer Extensa 5630
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=959cdede-ec3d-4309-a538-4ea2a79d9bcd ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=hu_HU.UTF-8
Uname: Linux 2.6.34-999-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WpaSupplicantLog:

XsessionErrors:
 (gnome-settings-daemon:2362): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2362): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:2635): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:2678): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:4093): GLib-WARNING **: g_set_prgname() called multiple times
dmi.bios.date: 08/05/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.19
dmi.board.name: Homa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd08/05/2008:svnAcer:pnExtensa5630:pvr0100:rvnAcer:rnHoma:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5630
dmi.product.version: 0100
dmi.sys.vendor: Acer

Revision history for this message
Imre Péntek (pentek-imre) wrote : AlsaDevices.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : AplayDevices.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : ArecordDevices.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : BootDmesg.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : CRDA.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Amixer.values.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.1.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.3.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : CurrentDmesg.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : IwConfig.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : Lspci.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : Lsusb.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : PciMultimedia.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcCpuinfo.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcInterrupts.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcModules.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : RfKill.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevDb.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevLog.txt
Revision history for this message
Imre Péntek (pentek-imre) wrote : WifiSyslog.txt
Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Imre Péntek (pentek-imre) wrote :

additional note:
imi@most:~$ apport-collect -p linux 471061
Logging into Launchpad... You have to allow "Change anything" privileges.
Downloading bug information...
The authorization page:
   (https://edge.launchpad.net/+authorize-token?oauth_token=DPdv4qCWhQHqKFLWwjfc)
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press <Enter> to finish the authentication process.

Bug title: after power saving mode screen doesn't reinitialize well
Collecting apport information for source package linux...
hook /usr/share/apport/package-hooks//source_linux-meta.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/apport/report.py", line 637, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/package-hooks//source_linux-meta.py", line 31, in add_info
    report['UnreportableReason'] = _('The running kernel is not an Ubuntu kernel')
NameError: global name '_' is not defined
Uploading additional information to Launchpad bug...
   short text data...
   attachment: AlsaDevices.txt...
   attachment: AplayDevices.txt...
   attachment: ArecordDevices.txt...
   attachment: BootDmesg.txt...
[...]

tags: removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
Imre Péntek (pentek-imre) wrote :

still present in lucid

Revision history for this message
Imre Péntek (pentek-imre) wrote : AlsaDevices.txt

apport information

description: updated
Revision history for this message
Imre Péntek (pentek-imre) wrote : AplayDevices.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ArecordDevices.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : BootDmesg.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : CRDA.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : IwConfig.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Lspci.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : Lsusb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : PciMultimedia.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : ProcModules.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : RfKill.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevDb.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : UdevLog.txt

apport information

Revision history for this message
Imre Péntek (pentek-imre) wrote : WifiSyslog.txt

apport information

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Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
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