Dell OptiPlex GX270 - desktop hangs

[Miguel Angel Cabrera]

1) The release of Ubuntu you are using.

ubuntu karmic 9.10

2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.

xserver-xorg-video-intel 2:2.8.1-1ubuntu1

3) What you expected to happen

Desktop doesn't hang.

4) What happened instead

When launching an application or interacting with the desktop the computer hangs. The mouse continues to work, bloq num key works, caps lock don't and the keyboard doesn't respond.

For any more info contact me.

Here is the output of lshw

darkness
    description: Desktop Computer
    product: OptiPlex GX270
    vendor: Dell Computer Corporation
    serial: 9CKYY0J
    width: 32 bits
    capabilities: smbios-2.3 dmi-2.3 smp-1.4 smp
    configuration: administrator_password=enabled boot=normal chassis=desktop cpus=1 power-on_password=enabled uuid=44454C4C-4300-104B-8059-B9C04F59304A
  *-core
       description: Motherboard
       product: 0U1324
       vendor: Dell Computer Corp.
       physical id: 0
       serial: ..CN137403BQ03PK.
     *-firmware
          description: BIOS
          vendor: Dell Computer Corporation
          physical id: 0
          version: A03 (10/20/2003)
          size: 64KiB
          capacity: 448KiB
          capabilities: pci pnp apm upgrade shadowing escd cdboot bootselect edd int13floppytoshiba int5printscreen int9keyboard int14serial int17printer acpi usb agp ls120boot biosbootspecification netboot
     *-cpu
          description: CPU
          product: Intel(R) Celeron(R) CPU 2.00GHz
          vendor: Intel Corp.
          physical id: 400
          bus info: cpu@0
          version: 15.2.9
          slot: Microprocessor
          size: 2GHz
          capacity: 3200MHz
          width: 32 bits
          clock: 400MHz
          capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe up pebs bts cid xtpr
          configuration: id=0
        *-cache:0
             description: L1 cache
             physical id: 700
             size: 8KiB
             capacity: 8KiB
             capabilities: internal write-back data
        *-cache:1
             description: L2 cache
             physical id: 701
             size: 128KiB
             capacity: 128KiB
             capabilities: internal varies unified
     *-memory
          description: System Memory
          physical id: 1000
          slot: System board or motherboard
          size: 1GiB
        *-bank:0
             description: DIMM SDRAM Synchronous 266 MHz (3.8 ns)
             physical id: 0
             slot: DIMM_1
             size: 256MiB
             width: 64 bits
             clock: 266MHz (3.8ns)
        *-bank:1
             description: DIMM SDRAM Synchronous 266 MHz (3.8 ns)
             physical id: 1
             slot: DIMM_2
             size: 256MiB
             width: 64 bits
             clock: 266MHz (3.8ns)
        *-bank:2
             description: DIMM SDRAM Synchronous 266 MHz (3.8 ns) [empty]
             physical id: 2
             slot: DIMM_3
             width: 64 bits
             clock: 266MHz (3.8ns)
        *-bank:3
             description: DIMM SDRAM Synchronous 266 MHz (3.8 ns)
             physical id: 3
             slot: DIMM_4
             size: 512MiB
             width: 64 bits
             clock: 266MHz (3.8ns)
     *-pci
          description: Host bridge
          product: 82865G/PE/P DRAM Controller/Host-Hub Interface
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 02
          width: 32 bits
          clock: 33MHz
          configuration: driver=agpgart-intel
          resources: irq:0 memory:f0000000-f7ffffff(prefetchable)
        *-display
             description: VGA compatible controller
             product: 82865G Integrated Graphics Controller
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:16 memory:e8000000-efffffff(prefetchable) memory:feb80000-febfffff ioport:ed98(size=8)
        *-generic UNCLAIMED
             description: System peripheral
             product: 82865G/PE/P Processor to I/O Memory Interface
             vendor: Intel Corporation
             physical id: 6
             bus info: pci@0000:00:06.0
             version: 02
             width: 32 bits
             clock: 33MHz
             configuration: latency=0
             resources: memory:fecf0000-fecf0fff
        *-usb:0
             description: USB Controller
             product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:ff80(size=32)
        *-usb:1
             description: USB Controller
             product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:19 ioport:ff60(size=32)
        *-usb:2
             description: USB Controller
             product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:18 ioport:ff40(size=32)
        *-usb:3
             description: USB Controller
             product: 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1d.3
             bus info: pci@0000:00:1d.3
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master
             configuration: driver=uhci_hcd latency=0
             resources: irq:16 ioport:ff20(size=32)
        *-usb:4
             description: USB Controller
             product: 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug bus_master cap_list
             configuration: driver=ehci_hcd latency=0
             resources: irq:23 memory:ffa80800-ffa80bff
        *-pci
             description: PCI bridge
             product: 82801 PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: c2
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master
             resources: ioport:d000(size=4096) memory:fe900000-feafffff memory:40000000-400fffff(prefetchable)
           *-network:0
                description: Ethernet interface
                product: RTL-8139/8139C/8139C+
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 7
                bus info: pci@0000:01:07.0
                logical name: eth0
                version: 10
                serial: 00:c0:26:a0:1b:17
                size: 100MB/s
                capacity: 100MB/s
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=full ip=192.168.1.128 latency=64 link=yes maxlatency=64 mingnt=32 multicast=yes port=MII speed=100MB/s
                resources: irq:16 ioport:de00(size=256) memory:fe9dde00-fe9ddeff memory:40000000-4000ffff(prefetchable)
           *-usb:0
                description: USB Controller
                product: USB
                vendor: NEC Corporation
                physical id: 8
                bus info: pci@0000:01:08.0
                version: 41
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=ohci_hcd latency=64 maxlatency=42 mingnt=137
                resources: irq:17 memory:fe9de000-fe9defff
           *-usb:1
                description: USB Controller
                product: USB
                vendor: NEC Corporation
                physical id: 8.1
                bus info: pci@0000:01:08.1
                version: 41
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=ohci_hcd latency=64 maxlatency=42 mingnt=97
                resources: irq:18 memory:fe9df000-fe9dffff
           *-usb:2
                description: USB Controller
                product: USB 2.0
                vendor: NEC Corporation
                physical id: 8.2
                bus info: pci@0000:01:08.2
                version: 02
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=ehci_hcd latency=64 maxlatency=34 mingnt=16
                resources: irq:19 memory:fe9ddf00-fe9ddfff
           *-network:1
                description: Ethernet interface
                product: 82540EM Gigabit Ethernet Controller
                vendor: Intel Corporation
                physical id: c
                bus info: pci@0000:01:0c.0
                logical name: eth1
                version: 02
                serial: 00:0d:56:c3:87:66
                capacity: 1GB/s
                width: 32 bits
                clock: 66MHz
                capabilities: pm pcix msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=e1000 driverversion=7.3.21-k3-NAPI firmware=N/A latency=64 link=no mingnt=255 multicast=yes port=twisted pair
                resources: irq:18 memory:fe9e0000-fe9fffff ioport:ddc0(size=64)
        *-isa
             description: ISA bridge
             product: 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-ide:0
             description: IDE interface
             product: 82801EB/ER (ICH5/ICH5R) IDE Controller
             vendor: Intel Corporation
             physical id: 1f.1
             bus info: pci@0000:00:1f.1
             logical name: scsi0
             logical name: scsi1
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: ide bus_master emulated
             configuration: driver=ata_piix latency=0
             resources: irq:18 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ffa0(size=16) memory:feb7fc00-feb7ffff
           *-disk
                description: ATA Disk
                product: ST340014A
                vendor: Seagate
                physical id: 0
                bus info: scsi@0:0.0.0
                logical name: /dev/sda
                version: 8.16
                serial: 5JXJJ4S6
                size: 37GiB (40GB)
                capabilities: partitioned partitioned:dos
                configuration: ansiversion=5 signature=b354b354
              *-volume:0
                   description: Windows NTFS volume
                   physical id: 1
                   bus info: scsi@0:0.0.0,1
                   logical name: /dev/sda1
                   version: 3.1
                   serial: 8a0bc6ce-6c10-244d-8b38-86b43a599314
                   size: 6996MiB
                   capacity: 6997MiB
                   capabilities: primary bootable ntfs initialized
                   configuration: clustersize=4096 created=2009-09-06 15:18:20 filesystem=ntfs state=clean
              *-volume:1
                   description: EXT3 volume
                   vendor: Linux
                   physical id: 2
                   bus info: scsi@0:0.0.0,2
                   logical name: /dev/sda2
                   logical name: /
                   version: 1.0
                   serial: 6865743a-f121-4739-93c2-9640adf0d0ab
                   size: 13GiB
                   capacity: 13GiB
                   capabilities: primary journaled extended_attributes large_files recover ext3 ext2 initialized
                   configuration: created=2009-09-06 19:58:48 filesystem=ext3 modified=2009-09-20 20:08:44 mount.fstype=ext3 mount.options=rw,relatime,errors=remount-ro,data=writeback mounted=2009-09-20 20:32:27 state=mounted
              *-volume:2
                   description: Linux swap volume
                   physical id: 3
                   bus info: scsi@0:0.0.0,3
                   logical name: /dev/sda3
                   version: 1
                   serial: 53cc9a6a-1da0-4ffc-954f-9cecd281d5c4
                   size: 2047MiB
                   capacity: 2047MiB
                   capabilities: primary nofs swap initialized
                   configuration: filesystem=swap pagesize=4096
           *-cdrom
                description: DVD-RAM writer
                product: CD/DVDW SH-S182M
                vendor: TSSTcorp
                physical id: 1
                bus info: scsi@1:0.0.0
                logical name: /dev/cdrom
                logical name: /dev/cdrw
                logical name: /dev/dvd
                logical name: /dev/dvdrw
                logical name: /dev/scd0
                logical name: /dev/sr0
                version: SB02
                capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                configuration: ansiversion=5 status=nodisc
        *-ide:1
             description: IDE interface
             product: 82801EB (ICH5) SATA Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 02
             width: 32 bits
             clock: 66MHz
             capabilities: ide bus_master
             configuration: driver=ata_piix latency=0
             resources: irq:18 ioport:fe00(size=8) ioport:fe10(size=4) ioport:fe20(size=8) ioport:fe30(size=4) ioport:fea0(size=16)
        *-serial UNCLAIMED
             description: SMBus
             product: 82801EB/ER (ICH5/ICH5R) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 02
             width: 32 bits
             clock: 33MHz
             configuration: latency=0
             resources: ioport:eda0(size=32)
        *-multimedia
             description: Multimedia audio controller
             product: 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller
             vendor: Intel Corporation
             physical id: 1f.5
             bus info: pci@0000:00:1f.5
             version: 02
             width: 32 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=Intel ICH latency=0
             resources: irq:17 ioport:ee00(size=256) ioport:edc0(size=64) memory:feb7fa00-feb7fbff memory:feb7f900-feb7f9ff

[Roy (rdstrac)]

Confirmed. I reported this in bug #416660 (Alpha 5) and 432815 (Alpha 6) also on a Dell Optiplex GX-270.
Roy

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 432815, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.