Could not install Karmic.

Bug #416660 reported by Roy
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: brasero

Attached is a text file describing the steps I took trying to install Karmic. The error does not exist in Brasero but I could not report the bug using "I don't know". That choice was treated as an error.

Revision history for this message
Roy (rdstrac) wrote :
affects: brasero (Ubuntu) → ubuntu
tags: added: needs-reassignment
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Victor Vargas (kamus) wrote :

maybe your hard disk have problems, have you tried to run any test tool for check hard disk health?

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Roy (rdstrac) wrote :

I thought that (hard drive problems) could have been the problem, but I was able to install an older version of Ububtu with no troubles. Further, I have tried the Alpha 5 desktop release and it would not install either. I tried the install 6 times and it failed anywhere from the Alpha warning message to 74% installed; nothing consistent. I then burned an alternate CD and was able to install from that. However I received file system errors telling me to run fsck when trying to boot. fsck came back with exit 4 (did not correct anything). However it did report the clock time was in the future, but on reaching the desktop, the clock displays the correct time. The time offset into the future is the same as the offset from UTC to my time zone so this seems to be a calculation/display bug. After bypassing the problem and starting the desktop then shutting off the power (unclean shutdown) the power on check seems to correct the problem. I have tried this with both ext3 and ext4 formats and it seems to work reliably so I'm guessing that the error message is wrong. I now get a regular boot to the desktop but trying to run anything graphical locks up the desktop. The terminal seems to work for a while but after 15-20 minutes I lose the desktop, whether I am running anything or it's just sitting untouched. (memory leak/stack problem???) I installed the BOINC client and connected to the server remotely from another computer and it keeps running in the background (I can check it from the other computer) even after I lose direct access to the Karmic computer, so the problem seems to be confined to Gnome.

I'm still playing with this and will let you know if I manage to isolate anything.
  Roy

Revision history for this message
Roy (rdstrac) wrote :

Just installed Sept. 13 updates. There is some improvement; leaving the computer sit at the desktop (1 hour) no longer licked up.
Visual effects are set to none:
boinc client works OK.
Disk usage analyzer works OK.
Gimp (without going through everything) works OK.
Open Office Writer - small test file save-shutdown-reload works OK.
Nautilus - failed on setting properties - screen lock up.
Nautilus lockup while browsing files.
Firefox - lockup while trying to move window.
Add/remove - added sysinfo - runs OK.
Add to panel - added 4 weather applets OK. - Closed - Reopened, lockup while scrolling to add another applet.

Loop:
  Restart - panels display - no icons. Ctrl+Alt+Delete -> E: Panel not responding - Reboot Anyway? Yes
  move weather applet icons - 3 move OK lockup while trying to move 4th icon.
Restart -> loop

Seems to alternate between starting OK / Displaying panels and lock up.

Sorry out of time, will play more later and let you know what happens,
  Roy

Revision history for this message
Roy (rdstrac) wrote :

Oops! Spoke too soon. Went out for dinner, got back after 3-4 hours to find the desktop locked up... (not licked up:o) again.
  Roy

Revision history for this message
Roy (rdstrac) wrote :

Just installed Sept. 15 updates. The update locked up the computer at 'installing new version of config file /etc/cron.d/anacron...
On reboot I received the message 'interrupted dpkg run sudo dpkg --configure -a'. I ran this and it finished OK.
On restart the system came up in terminal mode (no desktop). I reran sudo apt-get update/upgrade; nothing happened.
Tried another restart 'sudo shutdown -r now' - no change (no desktop).
Tried an unclean shutdown, which has corrected problems in the past, but no improvement; still no Desktop.
Tried reinstalling gnome with both apt-get and aptitude which only reinstalled gnome-themes; still no Desktop.

Since Alpha 6 is due in a couple of days I'll wait for that and hope for some improvement.
  Roy

Revision history for this message
Victor Vargas (kamus) wrote :

Roy, would be possible install Ubuntu Karmic in other hard disk? only for discard a possible hard disk corruption and by the way, did you run a memtest?

Revision history for this message
Roy (rdstrac) wrote :

Another oops. I see my first reply did not make it; finger troubles on my part I presume.
I bought a new drive just to be sure and installed Alpha 6 on it and still had serious freeze problems. Today I downloaded the Sept. 22 daily build and installed it. I still have freezes but not quite as often and was able to get the attached Batchbuffer Dump as described in "Troubleshooting Freezes". The freeze was caused by opening Add To Panel and moving the thumb up and down a couple of times. Desktop effects is set to None, but that doesn't seem to be any different from Normal as far as freezes are concerned. Otherwise it is a standard fresh install.

Roy

Revision history for this message
Roy (rdstrac) wrote :

Downloaded and tried to install the Sept. 25 Desktop daily build
Try 1 - Fail at specify partition.
Try 2 - Fail at select manual partition.
Try 3 - Fail at select time zone.

The install program was extremely slow, even for a CD.
Having white characters on a light grey background for keyboard selection is almost impossible to see.

Revision history for this message
Roy (rdstrac) wrote :

Installing the Karmic Beta-

Tried to install 4 times on the Dell GX-270 that I have used previously and got failures (screen lock up) anywhere from reading the release notes to 82% installed. So I tried on a GX-280 and voila! success. This was on the same hard drive that was used during the failures. The only component I hadn't changed was the DVD drive so I changed that and tried again with no success on the GX-270. Just as a confirmation I installed 8.04.3 (I have previously install 8.04.1 & .2 as well as 8.04 Server on this computer) successfully, so the problem is definitely the install program not liking the GX-270. The only real difference in the 2 computers that I haven't been able to swap between them is the on-board video. They are both Intel but a slightly different model. The DX-270 has an Intel 82865G and the DX-280 has an Intel 82915G. Dell supplies different windoze video drivers but I'm not sure what the differences are.

Revision history for this message
Victor Vargas (kamus) wrote :

That are good news sir, have you tried to install latest Karmic (beta) version?. Additionally, was reassigned package to xserver-xorg-video-intel.

Best regards

affects: ubuntu → xserver-xorg-video-intel (Ubuntu)
Revision history for this message
Victor Vargas (kamus) wrote :

oops, sorry you tried with Karmic Beta (forget first paragraph hehe)

Bryce Harrington (bryce)
tags: added: karmic
Revision history for this message
dimavs (dimavs) wrote :

I've got the same issue (Dell gx270), 9.10 setup freezes in different places. Nothing wrong with hardware, cause just installed Fedora 12 beta without issues and 9.04 also works perfectly.

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hassan121 (k7rata121) wrote :

i've the same problem too
dell optiplex gx270 with intel 82865 vga

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hassan121 (k7rata121) wrote :

plz i cant live without ubuntu on my computer :( plz fix this in the latest edition >> :(

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rupesh (rupeshn) wrote :

I am having a similar issue on my Dell Inspiron 700m with i915 display, i left the system unattended for 30 minutes and the system was totally locked up, had to hard boot. I checked the system logs but nothing there. I am using the beta version downloaded some 12hrs back.

Revision history for this message
Roy (rdstrac) wrote :

Cheers!... High Five!...
I have installed the Karmic RC on my Dell GX270 and am happy to report that all seems to be working as advertised. (for about 15 hours) :o)

Thanks to everyone involved for their hard work!

Revision history for this message
Vikram Dhillon (dhillon-v10) wrote :

Seems like this bug has been fixed for the original reporter. Therefore changing the status to Fix Released. If this bug is still an issue, please change the status to new. Thanks.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Fix Released
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