after running update manager, Nautilus cannot handle "computer" location

[acornblue]

Binary package hint: nautilus

ubuntu 9.04
nautilus works normally, computer, trash, & etc.
after running update manager, nautilus starts acting up.

(-) Could not display "computer:". Nautilus cannot handle "computer" locations.
(-) The folder contents could not be displayed. Sorry, could not display all the contents of "trash": Operation not supported

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.26.2-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: nautilus
Uname: Linux 2.6.28-13-generic i686

[Christophe Dumez (hydr0g3n)]

Confirmed here. I'm joining a backtrace with debug symbols.

Happens with network://, obex://, computer:// , ...

[acornblue (acornblue)]

Rodney Dawes -

I don't think this is a duplicate of 0395710
* I am not using ubuntuone.
* Nautilus is not crashing.

cb: <email address hidden>

On Tue, Jul 21, 2009 at 11:38 AM, Rodney Dawes
<email address hidden>wrote:

> *** This bug is a duplicate of bug 395710 ***
> https://bugs.launchpad.net/bugs/395710
>
> ** This bug is no longer a duplicate of bug 400747
> Karmic alpha 2: Places>computer and Places>network fail to load
> ** This bug has been marked a duplicate of bug 395710
> Opening "Places/Computer" nautilus crash with Segmentation fault
>
> --
> after running update manager, Nautilus cannot handle "computer" location
> https://bugs.launchpad.net/bugs/400869
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “nautilus” package in Ubuntu: New
>
> Bug description:
> Binary package hint: nautilus
>
> ubuntu 9.04
> nautilus works normally, computer, trash, & etc.
> after running update manager, nautilus starts acting up.
>
> (-) Could not display "computer:". Nautilus cannot handle "computer"
> locations.
> (-) The folder contents could not be displayed. Sorry, could not display
> all the contents of "trash": Operation not supported
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.UTF-8
> SourcePackage: nautilus
> Uname: Linux 2.6.28-13-generic i686
>

[John Vivirito (gnomefreak)]

On 07/21/2009 03:03 PM, acornblue wrote:
> *** This bug is a duplicate of bug 395710 ***
> https://bugs.launchpad.net/bugs/395710
>
> Rodney Dawes -
>
> I don't think this is a duplicate of 0395710
> * I am not using ubuntuone.
> * Nautilus is not crashing.
>
>
> cb: <email address hidden>
>
>
> On Tue, Jul 21, 2009 at 11:38 AM, Rodney Dawes
> <email address hidden>wrote:
>
>> *** This bug is a duplicate of bug 395710 ***
>> https://bugs.launchpad.net/bugs/395710
>>
>> ** This bug is no longer a duplicate of bug 400747
>> Karmic alpha 2: Places>computer and Places>network fail to load
>> ** This bug has been marked a duplicate of bug 395710
>> Opening "Places/Computer" nautilus crash with Segmentation fault
>>
>> --
>> after running update manager, Nautilus cannot handle "computer" location
>> https://bugs.launchpad.net/bugs/400869
>> You received this bug notification because you are a direct subscriber
>> of the bug.
>>
>> Status in “nautilus” package in Ubuntu: New
>>
>> Bug description:
>> Binary package hint: nautilus
>>
>> ubuntu 9.04
>> nautilus works normally, computer, trash, & etc.
>> after running update manager, nautilus starts acting up.
>>
>> (-) Could not display "computer:". Nautilus cannot handle "computer"
>> locations.
>> (-) The folder contents could not be displayed. Sorry, could not display
>> all the contents of "trash": Operation not supported
>>
>> ProblemType: Bug
>> Architecture: i386
>> DistroRelease: Ubuntu 9.04
>> ExecutablePath: /usr/bin/nautilus
>> Package: nautilus 1:2.26.2-0ubuntu2
>> ProcEnviron:
>> SHELL=/bin/bash
>> LANG=en_US.UTF-8
>> SourcePackage: nautilus
>> Uname: Linux 2.6.28-13-generic i686
>>
>
remove ubuntuone and watch your issue go away. that is one way to test.
but i agree with the user that marked it as a duplicate it sounds like
the same issue that people have been talking about on IRC. i dont know
if the other bug is a blanket bug or just a crash bug but either way i
got an email that it should be fixed with recent upload of ubuntuone

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

[dobey (dobey)]

On Tue, 2009-07-21 at 19:03 +0000, acornblue wrote:
> *** This bug is a duplicate of bug 395710 ***
> https://bugs.launchpad.net/bugs/395710
>
> Rodney Dawes -
>
> I don't think this is a duplicate of 0395710
> * I am not using ubuntuone.
> * Nautilus is not crashing.

You are correct. However, it was previously marked as duplicate of a bug
in ubuntuone-client which was causing a Nautilus crash. The stack traces
attached by Cristophe probably caused apport or someone to mark it as a
duplicate of that bug incorrectly. I've unset the duplicate. Sorry.

[acornblue (acornblue)]

Alright. Thanks for helping with launchpad.

cb: <email address hidden>

On Tue, Jul 21, 2009 at 12:36 PM, Rodney Dawes
<email address hidden>wrote:

> On Tue, 2009-07-21 at 19:03 +0000, acornblue wrote:
> > *** This bug is a duplicate of bug 395710 ***
> > https://bugs.launchpad.net/bugs/395710
> >
> > Rodney Dawes -
> >
> > I don't think this is a duplicate of 0395710
> > * I am not using ubuntuone.
> > * Nautilus is not crashing.
>
> You are correct. However, it was previously marked as duplicate of a bug
> in ubuntuone-client which was causing a Nautilus crash. The stack traces
> attached by Cristophe probably caused apport or someone to mark it as a
> duplicate of that bug incorrectly. I've unset the duplicate. Sorry.
>
>
> ** This bug is no longer a duplicate of bug 395710
> Opening "Places/Computer" nautilus crash with Segmentation fault
>
> --
> after running update manager, Nautilus cannot handle "computer" location
> https://bugs.launchpad.net/bugs/400869
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “nautilus” package in Ubuntu: New
>
> Bug description:
> Binary package hint: nautilus
>
> ubuntu 9.04
> nautilus works normally, computer, trash, & etc.
> after running update manager, nautilus starts acting up.
>
> (-) Could not display "computer:". Nautilus cannot handle "computer"
> locations.
> (-) The folder contents could not be displayed. Sorry, could not display
> all the contents of "trash": Operation not supported
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.UTF-8
> SourcePackage: nautilus
> Uname: Linux 2.6.28-13-generic i686
>

[Sebastien Bacher (seb128)]

do you still get the issue? did you restart your session?

[acornblue (acornblue)]

Still not fixed. i even manually checked for updates.
note, i am not using ubuntu one. just 9.04. this problem has happened
twice on this system. 2nd time was after a clean install and update -
occurred after update. Hard drive was formatted in between.

cb: <email address hidden>

On Wed, Jul 22, 2009 at 4:44 AM, Sebastien Bacher <email address hidden> wrote:

> do you still get the issue? did you restart your session?
>
> ** Changed in: nautilus (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: nautilus (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: nautilus (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
> --
> after running update manager, Nautilus cannot handle "computer" location
> https://bugs.launchpad.net/bugs/400869
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “nautilus” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: nautilus
>
> ubuntu 9.04
> nautilus works normally, computer, trash, & etc.
> after running update manager, nautilus starts acting up.
>
> (-) Could not display "computer:". Nautilus cannot handle "computer"
> locations.
> (-) The folder contents could not be displayed. Sorry, could not display
> all the contents of "trash": Operation not supported
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 9.04
> ExecutablePath: /usr/bin/nautilus
> Package: nautilus 1:2.26.2-0ubuntu2
> ProcEnviron:
> SHELL=/bin/bash
> LANG=en_US.UTF-8
> SourcePackage: nautilus
> Uname: Linux 2.6.28-13-generic i686
>

[Sebastien Bacher (seb128)]

could you run
- dpkg -l | grep gvfs
- ldd /usr/lib/gvfs/gvfsd
- ldd /usr/lib/gvfs/gvfsd-computer

and copy the logs to the bug?

[Damien Wendlinger (d-wendlinger)]

I am using ubuntuone-client.
I did not try to remove & see if this helps (saw this report AFTERWARDS...) but if this behavior comes back again, i'll check it & update...
However, i tried to 'sudo make uninstall' glib-2.20.1, which was not installed when the problem came up.
so installed it, then uninstalled it.... this makes the problem disappear.

Please notice some visible clues when the problem is there :
* trash icon is gone (trying to re-add it on panel seems to work (no error raised) but no icon)
* when trying to open the "computer" icon, gedit comes up with the error "nautilus cannot handle [name:] locations" (this can be "computer")
* no usb drive is available (even SD-Cards)
* some menus in 'system' are set back to english (i'm using the 'fr' locale). For example, Preferences item is in english (not 'préférences', but 'preferences'). The 3 items 'Help', 'About Gnome' and 'About ubuntu' are also set back to english. Other items within menus are, too.

If this helps :
* trying to reinstall (through synaptics) gvfs gvfs-backends gvfs-bin gvfs-fuse packages don't change
* trying to reinstall ubuntu-desktop doesn't help either

I found other people experiencing the same thing. Please find the link below :
* http://ubuntuforums.org/showthread.php?t=801597&page=4 (see post #37)

I don't know if the logs (post #10, from Sebastien Bacher) would help, but if yes, please let me know !

[Damien Wendlinger (d-wendlinger)]

I found also a new symptom :
* when opening a Nautilus window, a "cdrom0" is shown in the places panel. When opening the "media" folder, 2 CD-ROM readers are shown : cdrom & cdrom0
cdrom0 is gone when the problem is solved.

I applied some updates yesterday evening :
bind9-host (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
dnsutils (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
libbind9-40 (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
libdns45 (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
libisc45 (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
libisccc40 (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
libisccfg40 (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
liblwres40 (1:9.5.1.dfsg.P2-1) to 1:9.5.1.dfsg.P2-1ubuntu0.1
linux-generic (2.6.28.13.17) to 2.6.28.14.19
linux-headers-generic (2.6.28.13.17) to 2.6.28.14.19
linux-image-generic (2.6.28.13.17) to 2.6.28.14.19
linux-libc-dev (2.6.28-13.45) to 2.6.28-14.47
linux-restricted-modules-common (2.6.28-13.17) to 2.6.28-14.19
linux-restricted-modules-generic (2.6.28.13.17) to 2.6.28.14.19

After reboot, the problem is back !
I had also the "ubuntuone" packages available for update, but I did not install them yet

I'll re-fix the problem tonight (reinstall & remove glib-2.20.1) & update ubuntuone ...
Regards,

[Damien Wendlinger (d-wendlinger)]

Hi, for a new update !
So ... re-fixed the problem, with reinstall & remove glib-2.20.1.
restart computer => Problem gone
installed ubuntuone updates :
python-ubuntuone-client (0.91.0+r100-0ubuntu1~ppa1~jaunty) to 0.91.1+r113-0ubuntu1~ppa1~jaunty
python-ubuntuone-storageprotocol (0.91.0+r54-0ubuntu1~ppa1~jaunty) to 0.91.0+r58-0ubuntu1~ppa1~jaunty
ubuntuone-client (0.91.0+r100-0ubuntu1~ppa1~jaunty) to 0.91.1+r113-0ubuntu1~ppa1~jaunty
ubuntuone-client-gnome (0.91.0+r100-0ubuntu1~ppa1~jaunty) to 0.91.1+r113-0ubuntu1~ppa1~jaunty

restart computer => Problem not there

Some new updates were available, so I applied them :

adobe-flashplugin (10.0.22.87-2jaunty1) to 10.0.32.18-1jaunty1
libsmbclient (2:3.3.2-1ubuntu3) to 2:3.3.2-1ubuntu3.1
libwbclient0 (2:3.3.2-1ubuntu3) to 2:3.3.2-1ubuntu3.1
libxklavier12 (3.9-0ubuntu1) to 3.9-0ubuntu2
samba (2:3.3.2-1ubuntu3) to 2:3.3.2-1ubuntu3.1
samba-common (2:3.3.2-1ubuntu3) to 2:3.3.2-1ubuntu3.1
smbclient (2:3.3.2-1ubuntu3) to 2:3.3.2-1ubuntu3.1

libnspr4-dev (4.7.3-0ubuntu2)
libnss3-dev (3.12.2~rc1-0ubuntu2)

guess what ? Problem is back !

[Damien Wendlinger (d-wendlinger)]

So... solved problem once again with glib-2.20.1 reinstall & remove...
New updates are available, lets apply them !

firefox (3.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-3.0 (3.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-3.0-branding (3.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-3.0-gnome-support (3.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 3.0.13+nobinonly-0ubuntu0.9.04.1
firefox-gnome-support (3.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 3.0.13+nobinonly-0ubuntu0.9.04.1
libnspr4-0d (4.7.3-0ubuntu2) to 4.7.5-0ubuntu0.9.04.1
libnspr4-dev (4.7.3-0ubuntu2) to 4.7.5-0ubuntu0.9.04.1
libnss3-1d (3.12.2~rc1-0ubuntu2) to 3.12.3.1-0ubuntu0.9.04.1
libnss3-dev (3.12.2~rc1-0ubuntu2) to 3.12.3.1-0ubuntu0.9.04.1
xulrunner-1.9 (1.9.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 1.9.0.13+nobinonly-0ubuntu0.9.04.1
xulrunner-1.9-gnome-support (1.9.0.12+build1+nobinonly-0ubuntu0.9.04.1) to 1.9.0.13+nobinonly-0ubuntu0.9.04.1

After reboot, the problem is once again back there.

Seems that libnss3-dev & libnspr4-dev are involved in both 2 last updates, but it may be a chance : they are not listed in previous updates I logged there.

[Sebastien Bacher (seb128)]

could you get a stacktrace of the crash?

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

[MartinBenoit (bohemien100)]

I am using Ubuntu 9.10.

Without notice, I couldn't access to "Computer:" through Nautilus. "Network:" were not working too. I use Gnome in French canadian, I noticed that many menu items in Applications, Shortcuts and System were in English instead of French.

This page: http://ubuntuforums.org/showthread.php?t=801597&page=6
suggests to do this command: sudo mkdir /usr/local/lib.old; sudo mv /usr/local/lib/libg* /usr/local/lib.old/
After doing this command and log out/log in, the problem was solved.

martin@mbenoit:/usr/local/lib.old$ ls
libgio-2.0.la libglib-2.0.so.0.2200.5 libgobject-2.0.so.0
libgio-2.0.so libgmodule-2.0.la libgobject-2.0.so.0.2200.5
libgio-2.0.so.0 libgmodule-2.0.so libgthread-2.0.la
libgio-2.0.so.0.2200.5 libgmodule-2.0.so.0 libgthread-2.0.so
libglib-2.0.la libgmodule-2.0.so.0.2200.5 libgthread-2.0.so.0
libglib-2.0.so libgobject-2.0.la libgthread-2.0.so.0.2200.5
libglib-2.0.so.0 libgobject-2.0.so

If needed I could provide more info, and/or retry to reproduce the bug. I am new to Linux/Ubuntu but am a software engineer.

Martin Benoit

[Sebastien Bacher (seb128)]

the current comment indicates you installed a local libglib taking over the ubuntu version and breaking, it's not an ubuntu bug if you do random broken version installs this way