Bluetooth not discovered on Dell Inspiron 9400
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
OVERVIEW
Dell provides a Bluetooth module for laptops that works with Linux only when the laptop is shipped with XP. Laptops shipped with Vista uses a different firmware for th BT module, which isn't recognized by Linux.
DIAGNOSTICS
Even though you've remembered to enable Bluetooth support in the BIOS and/or using the switch on your laptop,
'hcitool dev' gives no output, indicating no bluetooth adapters present. 'lsusb' only lists the ID, but provides no desciption:
Bus 001 Device 005: ID 413c:8105 Dell Computer Corp.
RELATED BUGS
For Toshiba laptops, you may have to use omnibook (bug 180659) or toshet (bug 110202).
WORKAROUNDS
1. Boot into windows, then reboot (without turning off power) into Linux.
2. Install Windows XP, and use Dell's DFU tool to install the XP-specific firmware, which is availabe from:
http://
or use the Vista to XP firmware downgrade tool:
After the firmware update, the 'lsusb' command should list (among other things):
% lsusb
:
Bus 001 Device 010: ID 413c:8103 Dell Computer Corp. Wireless 350 Bluetooth
% hcitool dev
Devices:
hci0 00:AA:BB:11:22:33
-------
Original bug regport:
I'm running a fresh Dapper on a Dell Inspiron 9400. There is Bluetooth in the laptop, but the OS doesn't seem to see it, saying that no bluetooth hardware is found.
Here's lspci output:
0000:00:00.0 Host bridge: Intel Corporation Mobile Memory Controller Hub (rev 03)
0000:00:01.0 PCI bridge: Intel Corporation Mobile PCI Express Graphics Port (rev 03)
0000:00:1b.0 0403: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
0000:00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
0000:00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
0000:00:1c.3 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 4 (rev 01)
0000:00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #1 (rev 01)
0000:00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #2 (rev 01)
0000:00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #3 (rev 01)
0000:00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI #4 (rev 01)
0000:00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
0000:00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
0000:00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
0000:00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) Serial ATA Storage Controllers cc=IDE (rev 01)
0000:00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
0000:01:00.0 VGA compatible controller: nVidia Corporation: Unknown device 0098 (rev a1)
0000:03:00.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02)
0000:03:01.0 FireWire (IEEE 1394): Ricoh Co Ltd: Unknown device 0832
0000:03:01.1 0805: Ricoh Co Ltd R5C822 SD/SDIO/
0000:03:01.2 System peripheral: Ricoh Co Ltd: Unknown device 0843 (rev 01)
0000:03:01.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a)
0000:03:01.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05)
0000:0c:00.0 Network controller: Intel Corporation: Unknown device 4222 (rev 02)
Changed in linux-source-2.6.15: | |
status: | Incomplete → Confirmed |
description: | updated |
description: | updated |
description: | updated |
description: | updated |
tags: | added: kj-triage |
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
Changed in linux (Ubuntu): | |
status: | New → Incomplete |
tags: | added: needs-kernel-logs needs-upstream-testing |
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
tags: | added: apport-collected |
Can you please attach the output of "lspci -v" and "dmesg"