Bug #37055 “Speakers not muted when headphones are plugged in” : Bugs : alsa-driver package : Ubuntu

Revision history for this message

Matthew Lange (matthewlange) wrote on 2006-05-19:

#1

That sounds like a hardware problem to me. The headphone jacks are usually wired to take over from the speakers. Does it happen on any other OS?

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2006-05-20:

#2

No, the headphone jacks work perfectly with windows. It seems that it is a problem that only exists with Linux.

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2006-09-29:

#3

I found the solution : the "headphone jack sense" must be activated in the gnome-volume-control (accessible in the notify area). Once the option is activated, the headphones are well detected.

Users of the nforce3 chips appear to have this kind of problem.

Revision history for this message

Andrew Ash (ash211) wrote on 2006-09-29:

#4

Sounds like you've got the problem solved then. Plugging the headphones in correctly mutes the speakers now?

Should that option be enabled by default for the HP Pavilion zv5421EA then?

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2006-09-30:

#5

Yes, it mutes the headphones. I think it should be enabled by default, so the problem is solved.

Revision history for this message

Andrew Ash (ash211) wrote on 2006-09-30:

#6

Could you please test this on the Edgy Beta to see if the defaults are still incorrect? If they are, then they should be changed. If not, then the problem has been fixed already!

Thanks

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2006-10-01:

#7

I've tested it on ubuntu edgy beta, and the defaults are still incorrect. Thanks

Revision history for this message

Andrew Ash (ash211) wrote on 2006-10-01:

#8

I think this is enough information to mark the bug confirmed. I'm also changing the affected package to linux-source-2.6.17 because it appears in Edgy Beta.

Thank you for the bug report, hopefully it will be resolved soon. It's in the hands of the kernel team now.

Changed in linux-source-2.6.15:
status:	Needs Info → Confirmed

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2006-10-05:

#9

Thanks for all for your wonderful job!

Revision history for this message

Andrew Ash (ash211) wrote on 2007-02-26:

#10

Turns out this belongs in alsa-driver. Can you still confirm this issue with a feisty livecd?

If so, please provide the information requested at https://help.ubuntu.com/community/DebuggingSoundProblems in separate attachments. Thanks

Changed in linux-source-2.6.17:
assignee:	nobody → ash211
status:	Confirmed → Needs Info

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2007-02-26:

#11

Well, It isn't possible. My laptop was stolen and the new one I have doesn't have any sound problem. I'm sorry.

Revision history for this message

Andrew Ash (ash211) wrote on 2007-02-26:

#12

I'm sorry your laptop got stolen! Let us know if you ever see this problem again, though, and continue reporting bugs so they can get fixed.

Thanks for your contribution to Ubuntu.

Changed in alsa-driver:
assignee:	ash211 → nobody
status:	Needs Info → Rejected

Revision history for this message

Baptiste (baptiste2050-deactivatedaccount) wrote on 2007-02-27:

#13

Thanks for all. I hope somebody who still has this laptop will help you to fix it.

Mark Tolmacs (tolmi) on 2007-03-15

description:

updated

Revision history for this message

Mark Tolmacs (tolmi) wrote on 2007-03-15:

#14

dmesg of my Dell Inspiron 6400 Edit (26.3 KiB, text/plain)

Download full text (10.2 KiB)

I experience this exact problem with an Inspiron 6400 too. It does not happen in all cases, but it is rare when it's working. Happens in three ways:
1. When I plug in the headphone, both the speaker and the headphone are muted
2. When I plug out the the headphone(which worked properly) the speaker is still muted.(plugging back the headphone works once again)
3. When I plug in headphone jack, both the speaker and the headphone is working.

Here are the previously mentioned information from DebuggingSoundProblems:
tolmi@sayra:~$ tail -2 /proc/asound/oss/sndstat
Mixers:
0: SigmaTel STAC9200

tolmi@sayra:~$ amixer
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [on]
  Front Right: Playback 31 [100%] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 235 [92%]
  Front Right: Playback 235 [92%]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined cswitch cswitch-joined
  Playback channels: Mono
  Capture channels: Mono
  Mono: Playback [on] Capture [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 15
  Front Left: Capture 0 [0%] [on]
  Front Right: Capture 0 [0%] [on]
Simple mixer control 'Capture Mux',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 4
  Front Left: 2 [50%]
  Front Right: 2 [50%]
Simple mixer control 'Input Source',0
  Capabilities: enum
  Items: 'Mic' 'Front Mic' 'Line'
  Item0: 'Mic'

tolmi@sayra:~$ sudo lspci -nv
00:00.0 0600: 8086:27a0 (rev 03)
        Subsystem: 1028:01bd
        Flags: bus master, fast devsel, latency 0
        Capabilities: [e0] Vendor Specific Information

00:02.0 0300: 8086:27a2 (rev 03)
Subsystem: 1028:01bd
Flags: bus master, fast devsel, la...

I experience this exact problem with an Inspiron 6400 too. It does not happen in all cases, but it is rare when it's working. Happens in three ways:
1. When I plug in the headphone, both the speaker and the headphone are muted
2. When I plug out the the headphone(which worked properly) the speaker is still muted.(plugging back the headphone works once again) 
3. When I plug in headphone jack, both the speaker and the headphone is working.

Here are the previously mentioned information from DebuggingSoundProblems:
tolmi@sayra:~$ tail -2 /proc/asound/oss/sndstat
Mixers:
0: SigmaTel STAC9200

tolmi@sayra:~$ amixer
Simple mixer control 'Master',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [on]
  Front Right: Playback 31 [100%] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 235 [92%]
  Front Right: Playback 235 [92%]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined cswitch cswitch-joined
  Playback channels: Mono
  Capture channels: Mono
  Mono: Playback [on] Capture [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 15
  Front Left: Capture 0 [0%] [on]
  Front Right: Capture 0 [0%] [on]
Simple mixer control 'Capture Mux',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 4
  Front Left: 2 [50%]
  Front Right: 2 [50%]
Simple mixer control 'Input Source',0
  Capabilities: enum
  Items: 'Mic' 'Front Mic' 'Line'
  Item0: 'Mic'

tolmi@sayra:~$ sudo lspci -nv
00:00.0 0600: 8086:27a0 (rev 03)
        Subsystem: 1028:01bd
        Flags: bus master, fast devsel, latency 0
        Capabilities: [e0] Vendor Specific Information

00:02.0 0300: 8086:27a2 (rev 03)
        Subsystem: 1028:01bd
        Flags: bus master, fast devsel, latency 0, IRQ 169
        Memory at eff00000 (32-bit, non-prefetchable) [size=512K]
        I/O ports at eff8 [size=8]
        Memory at d0000000 (32-bit, prefetchable) [size=256M]
        Memory at efec0000 (32-bit, non-prefetchable) [size=256K]
        Capabilities: [90] Message Signalled Interrupts: 64bit- Queue=0/0 Enable-
        Capabilities: [d0] Power Management version 2

00:02.1 0380: 8086:27a6 (rev 03)
        Subsystem: 1028:01bd
        Flags: bus master, fast devsel, latency 0
        Memory at eff80000 (32-bit, non-prefetchable) [size=512K]
        Capabilities: [d0] Power Management version 2

00:1b.0 0403: 8086:27d8 (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, fast devsel, latency 0, IRQ 225
        Memory at efebc000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: [50] Power Management version 2
        Capabilities: [60] Message Signalled Interrupts: 64bit+ Queue=0/0 Enable-
        Capabilities: [70] Express Unknown type IRQ 0
        Capabilities: [100] Virtual Channel
        Capabilities: [130] Unknown (5)

00:1c.0 0604: 8086:27d0 (rev 01)
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=0b, subordinate=0b, sec-latency=0
        Memory behind bridge: efd00000-efdfffff
        Capabilities: [40] Express Root Port (Slot+) IRQ 0
        Capabilities: [80] Message Signalled Interrupts: 64bit- Queue=0/0 Enable+
        Capabilities: [90] #0d [0000]
        Capabilities: [a0] Power Management version 2
        Capabilities: [100] Virtual Channel
        Capabilities: [180] Unknown (5)

00:1c.3 0604: 8086:27d6 (rev 01)
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=0c, subordinate=0d, sec-latency=0
        I/O behind bridge: 0000d000-0000dfff
        Memory behind bridge: efa00000-efcfffff
        Prefetchable memory behind bridge: 00000000e0000000-00000000e0100000
        Capabilities: [40] Express Root Port (Slot+) IRQ 0
        Capabilities: [80] Message Signalled Interrupts: 64bit- Queue=0/0 Enable+
        Capabilities: [90] #0d [0000]
        Capabilities: [a0] Power Management version 2
        Capabilities: [100] Virtual Channel
        Capabilities: [180] Unknown (5)

00:1d.0 0c03: 8086:27c8 (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0, IRQ 217
        I/O ports at bf80 [size=32]

00:1d.1 0c03: 8086:27c9 (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0, IRQ 225
        I/O ports at bf60 [size=32]

00:1d.2 0c03: 8086:27ca (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0, IRQ 233
        I/O ports at bf40 [size=32]

00:1d.3 0c03: 8086:27cb (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0, IRQ 50
        I/O ports at bf20 [size=32]

00:1d.7 0c03: 8086:27cc (rev 01) (prog-if 20)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0, IRQ 217
        Memory at ffa80000 (32-bit, non-prefetchable) [size=1K]
        Capabilities: [50] Power Management version 2
        Capabilities: [58] Debug port

00:1e.0 0604: 8086:2448 (rev e1) (prog-if 01)
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=03, subordinate=03, sec-latency=32
        Memory behind bridge: ef900000-ef9fffff
        Capabilities: [50] #0d [0000]

00:1f.0 0601: 8086:27b9 (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0
        Capabilities: [e0] Vendor Specific Information

00:1f.2 0101: 8086:27c4 (rev 01) (prog-if 80)
        Subsystem: 1028:01bd
        Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 209
        I/O ports at <ignored>
        I/O ports at <ignored>
        I/O ports at <ignored>
        I/O ports at <ignored>
        I/O ports at bfa0 [size=16]
        Capabilities: [70] Power Management version 2

00:1f.3 0c05: 8086:27da (rev 01)
        Subsystem: 1028:01bd
        Flags: medium devsel, IRQ 4
        I/O ports at 10c0 [size=32]

03:00.0 0200: 14e4:170c (rev 02)
        Subsystem: 1028:01af
        Flags: bus master, fast devsel, latency 64, IRQ 209
        Memory at ef9fe000 (32-bit, non-prefetchable) [size=8K]
        Capabilities: [40] Power Management version 2

03:01.0 0c00: 1180:0832 (prog-if 10)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 64, IRQ 177
        Memory at ef9fd800 (32-bit, non-prefetchable) [size=2K]
        Capabilities: [dc] Power Management version 2

03:01.1 0805: 1180:0822 (rev 19) (prog-if 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 64, IRQ 58
        Memory at ef9fd400 (32-bit, non-prefetchable) [size=256]
        Capabilities: [80] Power Management version 2

03:01.2 0880: 1180:0843 (rev 01)
        Subsystem: 1028:01bd
        Flags: bus master, medium devsel, latency 0, IRQ 11
        Memory at ef9fd500 (32-bit, non-prefetchable) [size=256]
        Capabilities: [80] Power Management version 2

03:01.3 0880: 1180:0592 (rev 0a)
        Subsystem: 1028:01bd
        Flags: medium devsel, IRQ 11
        Memory at ef9fd600 (32-bit, non-prefetchable) [size=256]
        Capabilities: [80] Power Management version 2

03:01.4 0880: 1180:0852 (rev 05)
        Subsystem: 1028:01bd
        Flags: medium devsel, IRQ 11
        Memory at ef9fd700 (32-bit, non-prefetchable) [size=256]
        Capabilities: [80] Power Management version 2

0b:00.0 0280: 14e4:4311 (rev 01)
        Subsystem: 1028:0007
        Flags: bus master, fast devsel, latency 0, IRQ 169
        Memory at efdfc000 (32-bit, non-prefetchable) [size=16K]
        Capabilities: [40] Power Management version 2
        Capabilities: [58] Message Signalled Interrupts: 64bit- Queue=0/0 Enable-
        Capabilities: [d0] Express Legacy Endpoint IRQ 0
        Capabilities: [100] Advanced Error Reporting
        Capabilities: [13c] Virtual Channel

tolmi@sayra:~$ asoundconf list
Names of available sound cards:
Intel

tolmi@sayra:~$ cat /etc/asound.conf ~/.asoundrc*
cat: /etc/asound.conf: No such file or directory
cat: /home/tolmi/.asoundrc*: No such file or directory

tolmi@sayra:~$ dmesg > dmesg.txt

tolmi@sayra:~$ sudo cat /proc/interrupts
           CPU0       CPU1       
  0:     582890          0    IO-APIC-edge  timer
  1:       3301          0    IO-APIC-edge  i8042
  8:         66          0    IO-APIC-edge  rtc
  9:          2          0   IO-APIC-level  acpi
 12:        657          0    IO-APIC-edge  i8042
 14:      62948          0    IO-APIC-edge  libata
 15:       5876          0    IO-APIC-edge  libata
 50:     463824          0   IO-APIC-level  uhci_hcd:usb4
 58:          0          0   IO-APIC-level  sdhci:slot0
169:      57076          0   IO-APIC-level  ndiswrapper, i915@pci:0000:00:02.0
177:          2          0   IO-APIC-level  ohci1394
209:          0          0   IO-APIC-level  eth0
217:          3          0   IO-APIC-level  uhci_hcd:usb1, ehci_hcd:usb5
225:        280          0   IO-APIC-level  uhci_hcd:usb2, HDA Intel
233:     106148          0   IO-APIC-level  uhci_hcd:usb3
NMI:          0          0 
LOC:     582712     582711 
ERR:          0
MIS:          0

Ubuntu
alsa-driver package

Speakers not muted when headphones are plugged in

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntualsa-driver package

Speakers not muted when headphones are plugged in

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
alsa-driver package