no sound on Dell D630 docking station

Bug #307086 reported by mehturt
38
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

On this Dell Latitude D630, I cannot get any sound out of the docking station's audio out.
I have tried the workaround mentioned in bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/258630 but it does not work.
Using Ubuntu 8.10, kernel currently 2.6.24-19-generic because 2.6.27 has problems with dual monitors & dock.

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mehturt (mehturt) wrote :
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mehturt (mehturt) wrote :
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mehturt (mehturt) wrote :
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mehturt (mehturt) wrote :
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linuxuser#58916070 (5-pocket) wrote :

I've got a D600 and a Docking Station with it I use SUSE 11.0 and found a little bar in Kmix with only 4 positions labeled "IEC958 Playback AC-97-SPSA" if I put this one all the way down and enable the switch "IEC958" on the switch page

Maybe this helps

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DanielRoesler (diafygi) wrote :

I can confirm this bug. I also have a Dell Latitude D630, and get no sound when I plug in my headphones to the audio jack on the docking station. The headphones DO work on the headphone jack ON the laptop, even when it is docked.

Here's something I've noticed when the laptop is docked:
-When using the laptop's built-in speakers, I plug headphones into the dock's audio jack, and the sound STOPS coming out of the laptop speakers.
-When using the laptop's headphone jack for headphones, I plug another pair of headphones into the dock's audio jack, and the sound KEEPS coming out of the laptop-jacked headphones but not the dock-jacked headphones.

So, the computer obviously recognizes when to correctly switch to the dock audio jack, but it doesn't correctly route the audio to that jack.

Changed in linux:
status: New → Confirmed
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kylea (kylea) wrote :

Same behaviour on a Dell E6500

2.6.28-11-generic #42-Ubuntu SMP Fri Apr 17 01:58:03 UTC 2009 x86_64 GNU/Linux

kylea@kylea-E6500:~/Desktop$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 9.04
Release: 9.04
Codename: jaunty

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kedmond (kedmond) wrote :

I have a Dell E6400 and I have the exact same behavior as DanielRoesler and others have reported. I am using kernel 2.6.28-11-generic, Ubuntu 9.04. Before upgrading from 8.10 to 9.04 the external speakers would play from the dock in addition to the laptop's speakers. Very annoying. Now they don't work at all. What gives?

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Red Five (nelson-butterworth) wrote :

I too have this problem with my Latitude D630, running Jaunty x86_64. My old D600 running Hardy x86_32 could use the dock output, once the volume on one of the IEC958 controls was turned off, and the IEC958 switch turned on. On my D630 there isn't any volume control for the IEC958 outputs, just a couple of checkboxes, a default PCM and some sort of main switch.

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Red Five (nelson-butterworth) wrote :

I've just discovered that if I set VLC to use ALSA, it'll detect the digital output on the dock and use it. VLC's volume control then works, but the main system control does not. PulseAudio also does not work, but in all cases using the laptop's internal speaker, then plugging into the dock audio out mutes the internal speaker. I haven't checked if plugging into the dock shuts off the laptop's headphone output, though.

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Henning Osholm (henning-osholm) wrote :

I can just add that on my Dell E6400 the problem still exists using kernel 2.6.28-13-generic under Ubuntu 9.04. As it was stated by other people above the problem did not exists on earlier versions of Ubuntu.

It would be nice if someone working on the project would comment on whether they intend to try to fix this bug or whether someone else is responsible (PulseAudio .....?).

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Daniel Schwiperich (ds-cts-media) wrote :

I can confirm that bug on my Dell Latitude 4300.
Kernel: 2.6.28-13-generic
Jaunty x86_64

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Nicolas Dumoulin (nicolas-dumoulin) wrote :

I can also confirm on my Dell Latitude E6400 with kernel 2.6.28-14-generic under Kubuntu 9.04.

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Nicolas Dumoulin (nicolas-dumoulin) wrote :

I've installed Kubuntu Karmic, and now I've sound working on the dock. But the sound is still coming out from laptop speakers.

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Juanma (jm-mico) wrote :

Confirmed on a Latitude D820 running latest Ubuntu Lucid beta update:

Linux dell 2.6.32-18-generic-pae #27-Ubuntu SMP Fri Mar 26 21:21:16 UTC 2010 i686 GNU/Linux

Sound comes on the laptop speakers, and nothing goes out to the "headphone" out.

Revision history for this message
Juanma (jm-mico) wrote :

Sorry,I was too fast posting. For me it IS working, but as some users mentioned, it is just not being automatically switches when docked. I have to manually select under "sound preferences" on the "Hardware" tab, the:"Digital Stereo (IEC958) Output" so that the sound is routed to the docking output. And then, the sound does not come through the laptop speakers any more.

Cheers,

Jm

Revision history for this message
kedmond (kedmond) wrote : Re: [Bug 307086] Re: no sound on Dell D630 docking station

Jm, I don't have a "Digital Stereo" option. Only analog. I wonder how I
can add that...

-Kazem

On Wed, Mar 31, 2010 at 2:51 PM, Juanma <email address hidden> wrote:

> Sorry,I was too fast posting. For me it IS working, but as some users
> mentioned, it is just not being automatically switches when docked. I
> have to manually select under "sound preferences" on the "Hardware" tab,
> the:"Digital Stereo (IEC958) Output" so that the sound is routed to the
> docking output. And then, the sound does not come through the laptop
> speakers any more.
>
>
> Cheers,
>
> Jm
>
> --
> no sound on Dell D630 docking station
> https://bugs.launchpad.net/bugs/307086
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Confirmed
>
> Bug description:
> On this Dell Latitude D630, I cannot get any sound out of the docking
> station's audio out.
> I have tried the workaround mentioned in bug
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/258630 but it does
> not work.
> Using Ubuntu 8.10, kernel currently 2.6.24-19-generic because 2.6.27 has
> problems with dual monitors & dock.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/307086/+subscribe
>

Revision history for this message
stuart taylor (ubuntu-j-notation) wrote :

Dell Latitude E6410 with Lucid [Ubuntu 10.04.1 LTS (2.6.32-24-generic)] is displaying the same behaviour as DanielRoesler.

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lostthetrail (lostthetrail) wrote :

Hi all, I was having the same problem as described above. The issue I was experiencing went away with the 10.10 upgrade. Hopefully it will resolve for you all as well.

Revision history for this message
kedmond (kedmond) wrote :

lostthetrail, thanks so much for the headsup! Upon your recommendation, I
upgraded to 10.10 and the docking issue has been completely solved!

For anyone who is interested, I'm using a Dell Latitude E6400 that was
running Ubuntu 10.04 and I just upgraded to 10.10 using the update manager.
 The dock is the standard E-Series dock. 100% of the audio goes out the
dock's audio output now, and the laptop speakers are not used when the
system is docked, as intended. Thanks!!!

On Sun, Oct 10, 2010 at 4:11 PM, lostthetrail <email address hidden>wrote:

> Hi all, I was having the same problem as described above. The issue I
> was experiencing went away with the 10.10 upgrade. Hopefully it will
> resolve for you all as well.
>
> --
> no sound on Dell D630 docking station
> https://bugs.launchpad.net/bugs/307086
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Confirmed
>
> Bug description:
> On this Dell Latitude D630, I cannot get any sound out of the docking
> station's audio out.
> I have tried the workaround mentioned in bug
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/258630 but it does
> not work.
> Using Ubuntu 8.10, kernel currently 2.6.24-19-generic because 2.6.27 has
> problems with dual monitors & dock.
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/307086/+subscribe
>

Revision history for this message
stuart taylor (ubuntu-j-notation) wrote :

As per Kedmonds comment (#20) if this is resolved in 10.10 will there be a back port for us 10.4 users?

Cheers,

Stuart.

Revision history for this message
penalvch (penalvch) wrote :

mehturt, thank you for reporting this and helping make Ubuntu better. Intrepid reached EOL on April 30, 2010.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: intrepid kernel-sound
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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