Wireless mouse stops working after a few minutes of operation

[Beyil]

after logging in the wireless mouse stops working (no pointer movement, clicking, etc.) in intrepid (8.10), it lasts the longest on the live dvd but since hte updates were installed its operation time is reduced greatly before it stops working. I have a logitech mx revolution mouse. it connects via its usb reciever, I do not have bluetooth on this system but removing bluetooth from ubuntu breaks the desktop which is another bug....

the mouse is a hid mouse and personally it is asuper pain to attempt to figure out what the keystrokes are to get things to operate. put me back to using windows over ubuntu from this bug (8.04.1 and earlier will not even boot on this system)

[Jim Lieb (lieb)]

Unfortunately it seems this bug is still an issue. Can you confirm this issue exists with the most recent Jaunty Jackalope 9.04 release - http://www.ubuntu.com/news/ubuntu-9.04-desktop . Please let us know your results. Thanks.

[Jim Lieb (lieb)]

This bug report is being closed because we received no response to the previous inquiry for information. Please reopen if this is still an issue in the current Ubuntu beta release, Karmic Koala 9.10. To reopen the bug, click on the current status, under the Status column, and change the status back to "New". Thanks.

[Barbara (barbtobias09)]

I am using Ubuntu 9.10 and find that the mouse stops working after the system has been operating a short time. Happens no matter what software package (Firefox, Evolution, Open Office, etc.) I am using. I can still use the keyboard shortcuts (when I can find them!), and if I shut the system down with Ctrl/Alt/Del and choose Shut Down with the alt key, let the system rest a short time (15-20 minutes), reboot, and it will work for a while. Then we go through the same routine.

[Meindert Frouws (m-j-frouws)]

I am having the same problems with with a wireless optical mouse (Sweex MI410).
I am using a notebook (emachines E520-572G12MI) wit Ubuntu 9.10.

[anish (anishmuttreja)]

I see this bug with a logitech cordless desktop wave pro keyboard and mouse. When the mouse stops working, special keys on the keyboard also cease to function. It happens with any window manager, gnome, kde or xmonad. Restarting X will occasiaonally fix it. Usually a reboot is required.
I can provide any logs, please let me know.

[anish (anishmuttreja)]

Sorry, forgot to add in comment #5, I am using 9.10.

[tommmi91 (xy153tz)]

Hi
I have ubuntu 9.10
I have the same problem, too. My Logitech Mouse (part of a logitech easycall desktop) stops working after a while.
The problam occurs randomly. Sometimes my mouse "dies" after 2 minutes somtimes it works for hours. There is no chance to reanimate it by repluging or reconecting. I have an older usb mouse (a logitech MX700) pluged in a PS/2 port (with an adapter, of course) which is working fine (al long as I use it with an PS/2 adapter, if i plug it in an usb-port there is the same problem).
I think this bug may be caused by logitech. USB devices are to act in a certain way. Maybe logitech mice sometimes act in a way which isn't expacted by ubuntu and will be "killed" because of this. Perhaps windows isn't as strict as linux and accepts this dysfunction. Of course, this is only speculation, but it may be the heart of our problem.
However I would be very glad, if this bug would be fixed!
greetings tommi

[Kalavale (hanna-korva)]

Hi

I'm having same problems here. Sometimes my mouse stops working completely as does my keyboard. This only happens after using my computer for hours. Reboot fixes it. I'm using a Logitech wireless usb-mouse and a usb-keyboard.

[Kalavale (hanna-korva)]

Sorry, forgot to mention: I also have 9.10.

[jollywollup (jollywollup)]

I have a Logitech USB mouse, and this problem has been plaguing me ever since I upgraded from 9.04 to 9.10. Every time I boot into Ubuntu, the mouse (which otherwise works fine on my Vista partition) stops working after a few minutes. Generally I do "sudo service gdm restart" which allows me to work with the mouse for a while. I've seen this bug popped up on various forums, but to my knowledge it has not been addressed.

I'm using a 10.04 beta and the problem has not gone away.

[Brad Figg (brad-figg)]

Hi Beyil,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 304475

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Beyil (rjbgolding)]

I haven't run Ubuntu in over a year, in fact the only way I'm running linex at all anymore is inside a virtual machine. this will not help you on the driver issue. The last time I ran ubuntu 2 min after the mouse stopped working the ssytem wanted to pair the wired usb keyboard to the bluetooth receiver. I do not have bluetooth on this system. my friends system did the same to him when he used my logitech v220 mouse on it. on that one it is really hard to "pair" a keyboard that is built into a laptop.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of Brad Figg
Sent: Tuesday, April 20, 2010 2:20 PM
To: <email address hidden>
Subject: [Bug 304475] Re: Wireless mouse stops working after a few minutes of operation

Hi Beyil,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 304475

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

** Tags added: needs-upstream-testing

** Tags added: kj-triage

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

--
Wireless mouse stops working after a few minutes of operation
https://bugs.launchpad.net/bugs/304475
You received this bug notification because you are a direct subscriber
of the bug.

Status in “linux” package in Ubuntu: Incomplete

Bug description:
after logging in the wireless mouse stops working (no pointer movement, clicking, etc.) in intrepid (8.10), it lasts the longest on the live dvd but since hte updates were installed its operation time is reduced greatly before it stops working. I have a logitech mx revolution mouse. it connects via its usb reciever, I do not have bluetooth on this system but removing bluetooth from ubuntu breaks the desktop which is another bug....

the mouse is a hid mouse and personally it is asuper pain to attempt to figure out what the keystrokes are to get things to operate. put me back to using windows over ubuntu from this bug (8.04.1 and earlier will not even boot on this system)

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/304475/+subscribe

[jollywollup (jollywollup)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pete 1258 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0600000 irq 22'
   Mixer name : 'Conexant CX20561 (Hermosa)'
   Components : 'HDA:14f15051,1179ff5b,00100000'
   Controls : 14
   Simple ctrls : 7
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf0210000 irq 17'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
DistroRelease: Ubuntu 10.04
Frequency: Once a day.
HibernationDevice: RESUME=UUID=e5b38065-2774-4e20-98d1-a4ec0b71332b
MachineType: TOSHIBA Satellite P305
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-18-generic root=UUID=94466434-d5e0-45c2-bb07-9592542d4508 ro quiet splash
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-18.27-generic 2.6.32.10+drm33.1
Regression: Yes
RelatedPackageVersions: linux-firmware 1.33
Reproducible: No
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid needs-upstream-testing regression-release
TestedUpstream: No
Uname: Linux 2.6.32-18-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
WifiSyslog:

WpaSupplicantLog:

dmi.bios.date: 09/23/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V3.90
dmi.board.name: Satellite P305
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV3.90:bd09/23/2008:svnTOSHIBA:pnSatelliteP305:pvrPSPC4U-05F023:rvnTOSHIBA:rnSatelliteP305:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite P305
dmi.product.version: PSPC4U-05F023
dmi.sys.vendor: TOSHIBA

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[jollywollup (jollywollup)]

apport information

[Brad Figg (brad-figg)]

@jollywollup,

Please open a _new_ bug on your issue with your hardware.

Thanks,
Brad

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[xulio77 (juliojgd)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: xulio 1963 F.... pulseaudio
 /dev/snd/pcmC0D3p: xulio 1963 F...m pulseaudio
 /dev/snd/controlC1: xulio 1963 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfae78000 irq 21'
   Mixer name : 'Nvidia MCP7A HDMI'
   Components : 'HDA:10ec0888,105b0d52,00100101 HDA:10de0007,10de0101,00100100'
   Controls : 28
   Simple ctrls : 13
Card1.Amixer.info:
 Card hw:1 'U0x46d0x802'/'USB Device 0x46d:0x802 at usb-0000:00:04.1-1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0802'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 0 [0%] [6.00dB] [on]
CheckboxSubmission: 1a1640bfd4d8df2c4ed32ecf118c8a5a
CheckboxSystem: 0531969bcfd4f03af7405c98dc94a948
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=3d8445bf-62eb-48bf-a05f-4652fbedf3a2
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: Foxconn nT-330i
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-22-generic root=UUID=bac5824b-97ce-4e2d-84ea-7137251f0868 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=gl_ES.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-22.60-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-22-generic N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 11/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: To be filled by O.E.M.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd11/10/2009:svnFoxconn:pnnT-330i:pvrToBeFilledByO.E.M.:rvnTobefilledbyO.E.M.:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: nT-330i
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: Foxconn

[K E Peterson (inquiryqueue)]

I had a similar problem on rare occasions under Ubuntu 9.10, but much more frequently since updating to Ubuntu 10.4 a few days ago.

A few minutes after logging in, the left click function ceases to work.
The scroll button also fails on occasion.

The problem affects both the built-in mouse on my laptop (Dell Inspiron 1501 with AMD64 dual processor) and my USB mouse.

The mouse is from Targus. lsusb output gives the following identifying information: ID 0458:0007 KYE Systems Corp. (Mouse Systems).