Intrepid: System Does Not Restart

[US41]

When given the restart icon in the task bar and upon pressing it, the system begins to shut down.

EXPECTED BEHAVIOR:
1. Progress bar on graphical indicator will descend to 0 setting
2. The system will reboot
3. I will see the system startup post
4. The system will fully reboot and return me to a login screen

INSTEAD:

1. The progress bar descends half-way and no further
2. The system then displays a black screen with a blinking underline cursor in the top left
3. The system never restarts
4. The hard drive is not running

A manual hard reset is necessary to achieve restart.

Description: Ubuntu intrepid (development branch)
Release: 8.10
Motherboard: Abit IP35 Pro

[Leann Ogasawara (leannogasawara)]

Hi US41,

I just wanted to gather some additional information from you. Per the kernel team's bug policy, can you please attach the following information. Please be sure to attach each file as a separate attachment.

* cat /proc/version_signature > version.log
* dmesg > dmesg.log
* sudo lspci -vvnn > lspci-vvnn.log
* sudo dmidecode > dmidecode.log

For more information regarding the kernel team bug policy, please refer to https://wiki.ubuntu.com/KernelTeamBugPolicies . I'm also curious if there might be a possible workaround for this if you boot with the "reboot=b" boot option. Let us know if that helps. Thanks.

[US41 (redmond-rob)]

All files are attached as requested.

I do not know how to boot with the option of reboot=b. I'm afraid I am
that end user you are trying to make Ubuntu more accessible to.

-US41

On Thu, Oct 16, 2008 at 6:05 PM, Leann Ogasawara <email address hidden> wrote:
> Hi US41,
>
> I just wanted to gather some additional information from you. Per the
> kernel team's bug policy, can you please attach the following
> information. Please be sure to attach each file as a separate
> attachment.
>
> * cat /proc/version_signature > version.log
> * dmesg > dmesg.log
> * sudo lspci -vvnn > lspci-vvnn.log
> * sudo dmidecode > dmidecode.log
>
> For more information regarding the kernel team bug policy, please refer
> to https://wiki.ubuntu.com/KernelTeamBugPolicies . I'm also curious if
> there might be a possible workaround for this if you boot with the
> "reboot=b" boot option. Let us know if that helps. Thanks.
>
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> Intrepid: System Does Not Restart
> https://bugs.launchpad.net/bugs/283746
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Leann Ogasawara (leannogasawara)]

Hi US41,

Lets see if I can help explain more how to boot with the reboot=b option. Press 'Escape' key at the 3 second pause by Grub bootloader. Then press 'e' (edit) on the kernel entry you're wanting to boot, followed by 'e' again on the kernel line. Then just add the line "reboot=b" (without the quotes) to the end of the line. Then press 'b' to boot.

That will temporarily add the reboot=b boot option for just that boot.

Hope that helps. Thanks.

[Dimitrios Symeonidis (azimout)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]