can not find lexmark printer

[pgoldston]

can not print from lexmark printer

ProblemType: Bug
Architecture: i386
Date: Fri Jul 25 11:05:43 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.22.3-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.24-19-generic i686

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in cupsys.

[Bhavani Shankar (bhavi)]

Which printer model are you using?

[pgoldston (peggysgold)]

 lexmark x2580

-----Original Message-----
From: Bhavani Shankar <email address hidden>
To: <email address hidden>
Sent: Sat, 26 Jul 2008 2:32 am
Subject: [Bug 251874] Re: can not find lexmark printer

Which printer model are you using?

** Changed in: cupsys (Ubuntu)
       Status: New => Incomplete

--
can not find lexmark printer
https://bugs.launchpad.net/bugs/251874
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of the bug.

Status in “cupsys” source package in Ubuntu: Incomplete

Bug description:
can not print from lexmark printer

ProblemType: Bug
Architecture: i386
Date: Fri Jul 25 11:05:43 2008
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/nautilus
Package: nautilus 1:2.22.3-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nautilus
Uname: Linux 2.6.24-19-generic i686

[Dereck Wonnacott (dereck)]

Does a printer icon appear in the system tray near the clock when you try to print?

If you have a bit if time, I think it would be helpful to attach the cupsys log file: This is a file where CUPSYS writes information about what it is doing. Almost all printing problems can be diagnosed from the error log, so it is the first place to look to start solving problems. To be useful, you must change the logging level:

   1.Select "System" -> "Administration" -> "Printing" in the main menu of your desktop. The printer setup tool system-config-printer will open. Select "Server Settings" in the list on the left. Then check the check box "Save debugging information for troubleshooting" and click "Apply".

   2. In /etc/cups/cupsd.conf, find the line "LogLevel ..."; change it to" LogLevel debug"; save.
   3. 'sudo /etc/init.d/cupsys restart'
   4. Try to print something.
   5. Add /var/log/cups/error_log as an attachment to the bug report.

[Jonathan Thomas (echidnaman)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!