Strange errors during my Gutsy's update

[hawran]

Hi,
I am not able to find any solution on the internet so I've decided to report a bug (sorry for that):
I haven't been updating my Ubuntu Gutsy for more than a week so I've decided to do it today. To my great surprise I've got a bunch of errors:

Preconfiguring packages ...
(Reading database ... 178403 files and directories currently installed.)
Preparing to replace ca-certificates 20070303 (using .../ca-certificates_20070303-0ubuntu0.7.10.1_all.deb) ...
Unpacking replacement ca-certificates ...
Preparing to replace libcupsys2 1.3.2-1ubuntu7.6 (using .../libcupsys2_1.3.2-1ubuntu7.7_i386.deb) ...
Unpacking replacement libcupsys2 ...
Preparing to replace libcupsimage2 1.3.2-1ubuntu7.6 (using .../libcupsimage2_1.3.2-1ubuntu7.7_i386.deb) ...
Unpacking replacement libcupsimage2 ...
Preparing to replace cupsys-common 1.3.2-1ubuntu7.6 (using .../cupsys-common_1.3.2-1ubuntu7.7_all.deb) ...
Unpacking replacement cupsys-common ...
Preparing to replace cupsys 1.3.2-1ubuntu7.6 (using .../cupsys_1.3.2-1ubuntu7.7_i386.deb) ...
/var/lib/scrollkeeper/C/scrollkeeper_cl.xml:490: parser error : Premature end of data in tag docformat line 490
sr/share/gnome/help/keeping-safe/C/keeping-safe.xml</docsource><docformat>text/x
                                                                               ^
/var/lib/scrollkeeper/C/scrollkeeper_cl.xml:490: parser error : Premature end of data in tag doc line 490
sr/share/gnome/help/keeping-safe/C/keeping-safe.xml</docsource><docformat>text/x
                                                                               ^
/var/lib/scrollkeeper/C/scrollkeeper_cl.xml:490: parser error : Premature end of data in tag sect line 488
sr/share/gnome/help/keeping-safe/C/keeping-safe.xml</docsource><docformat>text/x
...

Then I've tried to install the rest of updates and I've got similar errors again:

Selecting previously deselected package libgtkglext1.
(Reading database ... 178403 files and directories currently installed.)
Unpacking libgtkglext1 (from .../libgtkglext1_1.2.0-0ubuntu1_i386.deb) ...
Selecting previously deselected package libgtkglext1-doc.
Unpacking libgtkglext1-doc (from .../libgtkglext1-doc_1.2.0-0ubuntu1_all.deb) ...
Selecting previously deselected package python-setuptools.
Unpacking python-setuptools (from .../python-setuptools_0.6c6-1_all.deb) ...
Selecting previously deselected package python-opengl.
Unpacking python-opengl (from .../python-opengl_3.0.0~a6-4ubuntu1_all.deb) ...
Selecting previously deselected package python-opengl-doc.
Unpacking python-opengl-doc (from .../python-opengl-doc_3.0.0~a6-4ubuntu1_all.deb) ...
Selecting previously deselected package python-gtkglext1.
Unpacking python-gtkglext1 (from .../python-gtkglext1_1.1.0-3_i386.deb) ...
Setting up libgtkglext1 (1.2.0-0ubuntu1) ...

Setting up libgtkglext1-doc (1.2.0-0ubuntu1) ...
/var/lib/scrollkeeper/C/scrollkeeper_extended_cl.xml:1658: parser error : Specification mandate value for attribute le
<tocsect1 le Manager
             ^
/var/lib/scrollkeeper/C/scrollkeeper_extended_cl.xml:1658: parser error : attributes construct error
<tocsect1 le Manager
             ^
/var/lib/scrollkeeper/C/scrollkeeper_extended_cl.xml:1658: parser error : Couldn't find end of Start Tag tocsect1 line 1658
<tocsect1 le Manager
...

For entire logs see files attached.

What is wrong?

Thank you,
hawran

[Greg Grossmeier (greg.grossmeier)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bug report as attachments? Thanks in advance.

[hawran (hawran.diskuse)]

Hi Greg,
Please, see attached the tar.gz file of the files from the /var/log/dist-upgrade/ directory.
I'm surprised a little bit as those files have 'date modified' sometime in February...

Regards,
hawran

[Greg Grossmeier (greg.grossmeier)]

Thanks for the files.

2 things: could you attach your sources.list file to the bug please
and, did you perform a dist-upgrade back in February?

[hawran (hawran.diskuse)]

Hi Greg,
I'm sending my sources.list.
As for your second question, I started with the 7.04 version a year ago and sometimes this year (it might be in February) I upgraded to 7.10. However, I've done some successful updates since then, that was the reason I was surprised by that error.

Regards,
peter

[Greg Grossmeier (greg.grossmeier)]

1) uncomment the line (remove the "#") that looks like this in your sources.list file:
# deb http://archive.ubuntu.com/ubuntu gutsy main restricted universe multiverse
Better yet, use the attached sources.list file

2) the dist-upgrade.tar.gz only contained logs from february of this year. In other words, the attempt you made at upgrade on May 6th with the scrollkeeper errors is not present and not diagnosable.

3) After you do number 1) please attempt the dist-upgrade again and if it fails attach the /var/log/dist-upgrade/ directory again.

[Greg Grossmeier (greg.grossmeier)]

Sorry, after you attempt a normal upgrade, please attach the file /var/log/apt/term.log also.

Thanks!

[hawran (hawran.diskuse)]

Hi Greg,

Well, I can use your source list, no problem.

However, I've got a question regarding '... please attempt the dist-upgrade again'. Are you suggesting that I should run 'apt-get dist-upgrade' from a command line?
I don't upgrade using the command line, I use synaptic and it doesn't show any 'distribution upgrades availalable' but security (or recommended) patches.
Hence my questions are as follows:

WHY should I use the 'apt' application now?
WHAT is wrong with my previous upgrade?
Have I DONE anything wrong? WHAT?

Regards,
peter

[Greg Grossmeier (greg.grossmeier)]

Sorry, I first thought you were trying to perform a distribution upgrade to Hardy, not just a normal upgrade for Gutsy, hence the confusion.

So, after you replace the sources.list file (you will need to use "sudo" to do this) in Synaptic click the Reload button, then Mark All Upgrades, then Apply and if it fails attach the /var/log/apt/term.log file.

Sorry for the confusion, and no, you haven't done anything wrong.

[hawran (hawran.diskuse)]

Hi Greg,
I've just updated my Ubuntu and everything seems to be OK.
I think you can close this defect.

Regardsm
hawran