pro-client decodes utf-8 strictly, which causes problems in some locales

Bug #2060769 reported by sistemas_grupo-cps
32
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubuntu-advantage-tools (Ubuntu)
Fix Released
High
Unassigned
Xenial
Fix Committed
Undecided
Unassigned
Bionic
Fix Committed
Undecided
Unassigned
Focal
Fix Committed
Undecided
Unassigned
Jammy
Fix Committed
Undecided
Unassigned
Noble
Fix Committed
Undecided
Unassigned

Bug Description

[ Impact ]

If for any reason the user's system has any non-utf8 character as part of any subprocess command executed, the Pro Client will fail to parse the return output and break.

Independent of why this happens, the Pro Client should not be relying on CLI output when there are Python bindings available to perform the same task - and python3-apt provides ways to list installed packages.

The fix to this bug is to ignore utf-8 errors in the occasions where it needs to subprocess. Even other software than APT may include non-utf8 output by chance. To avoid corner case scenarios, setting LANG=C when executing any subprocess should mitigate the presence of non-utf8 anyway.

[ Test Plan ]

Subprocessing is part of the regular operation of the Pro Client in many scenarios covered by the integration / acceptance tests.

For this particular issue:
- Launch a container for the release to be tested
- Install a non-utf-8 locale and set it as the default. e.g.
    - sudo locale-gen fr_FR
    - sudo dpkg-reconfigure locales # select fr_FR
    - # log out and log in
- pro status
- see it fail
- install the package from -proposed
- see it does not fail anymore

[ Where problems could occur ]

Ignoring non-utf8 characters when decoding will not prevent the Client from reading all the actual utf-8 present in the output. The pieces we parse from the commands we execute are not involving any possible non-utf8 text. If we would have assessed this wrong, this could cause all sorts of regressions.

To be extra careful, we are setting LANG=C.UTF-8 - so we have way better expectation management on the outputs from any external command we run on a system.

[ Original description ]

["2024-04-10T08:28:17.952", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}]
["2024-04-10T08:28:17.953", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}]
["2024-04-10T08:28:18.575", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call
 last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/py
thon3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/li
b/python3/dist-packages/uaclient/cli/__init__.py\", line 1475, in action_status\n status, ret = actions.status(\n File \"/usr/lib/python3/dist-package
s/uaclient/actions.py\", line 173, in status\n status = ua_status.status(cfg=cfg, show_all=show_all)\n File \"/usr/lib/python3/dist-packages/uaclient/
status.py\", line 418, in status\n response = _unattached_status(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/status.py\", line 283, in _unat
tached_status\n resources = get_available_resources(cfg)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 680, in get_available_re
sources\n resources = client.available_resources()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 114, in available_resources\n
   activity_info = self._get_activity_info()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 413, in _get_activity_info\n \"deskt
op\": system.is_desktop(),\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 397, in is_desktop\n for package in apt.get_installed_pa
ckages():\n File \"/usr/lib/python3/dist-packages/uaclient/apt.py\", line 727, in get_installed_packages\n out, _ = system.subp([\"apt\", \"list\", \"
--installed\"])\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 703, in subp\n out, err = _subp(\n File \"/usr/lib/python3/dist-pa
ckages/uaclient/system.py\", line 649, in _subp\n out_result = out.decode(\"utf-8\") if out else \"\"\nUnicodeDecodeError: 'utf-8' codec can't decode b
yte 0xe1 in position 109: invalid continuation byte"}]
["2024-04-10T08:30:25.404", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}
]
["2024-04-10T08:30:25.408", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}]
["2024-04-10T08:30:25.409", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exis
t", {}]
["2024-04-10T08:30:25.421", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '<REDACTED>']", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:30:25.422", "DEBUG", "ubuntupro.lock", "__enter__", 77, "spin lock starting for pro attach", {}]
["2024-04-10T08:30:25.423", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmparyyoirn", {}]
["2024-04-10T08:30:25.423", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/
ubuntu-advantage/tmpn1yxl91o", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmpwqyq85v1", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/machine-id", {}]
["2024-04-10T08:30:25.424", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}]
["2024-04-10T08:30:25.425", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}]
["2024-04-10T08:30:25.970", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /run/ubuntu-advantage/notices/60-operation_in_progress"
, {}]
["2024-04-10T08:30:25.970", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /var/lib/ubuntu-advantage/lock", {}]
["2024-04-10T08:30:25.971", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call
 last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/py
thon3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/li
b/python3/dist-packages/uaclient/cli/__init__.py\", line 257, in new_f\n return f(args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uac
lient/cli/__init__.py\", line 202, in new_f\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 186,
in new_f\n retval = f(*args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1305, in action_attach\n a
ctions.attach_with_token(cfg, token=token, allow_enable=allow_enable)\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 65, in attach_w
ith_token\n new_machine_token = contract_client.add_contract_machine(\n File \"/usr/lib/python3/dist-packages/uaclient/util.py\", line 92, in decorato
r\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 92, in add_contract_machine\n activity_info = se
lf._get_activity_info()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 413, in _get_activity_info\n \"desktop\": system.is_deskt
op(),\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 397, in is_desktop\n for package in apt.get_installed_packages():\n File \"/
usr/lib/python3/dist-packages/uaclient/apt.py\", line 727, in get_installed_packages\n out, _ = system.subp([\"apt\", \"list\", \"--installed\"])\n Fi
le \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 703, in subp\n out, err = _subp(\n File \"/usr/lib/python3/dist-packages/uaclient/syste
m.py\", line 649, in _subp\n out_result = out.decode(\"utf-8\") if out else \"\"\nUnicodeDecodeError: 'utf-8' codec can't decode byte 0xe1 in position
109: invalid continuation byte"}]
["2024-04-10T08:38:29.763", "DEBUG", "ubuntupro.config", "parse_config", 625, "Using client configuration file at /etc/ubuntu-advantage/uaclient.conf", {}
]
["2024-04-10T08:38:29.767", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/ubuntu-advantage/uaclient.conf", {}]
["2024-04-10T08:38:29.768", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/user-config.json but file does not exis
t", {}]
["2024-04-10T08:38:29.780", "DEBUG", "ubuntupro.http", "configure_web_proxy", 146, "Setting no_proxy: 169.254.169.254,[fd00:ec2::254],metadata", {}]
["2024-04-10T08:38:29.780", "DEBUG", "ubuntupro.http", "configure_web_proxy", 154, "Setting global proxy dict", {}]
["2024-04-10T08:38:29.780", "DEBUG", "ubuntupro.cli", "main", 1825, "Executed with sys.argv: ['/usr/bin/pro', 'attach', '<REDACTED>']", {}]
["2024-04-10T08:38:29.781", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:38:29.781", "DEBUG", "ubuntupro.lock", "__enter__", 77, "spin lock starting for pro attach", {}]
["2024-04-10T08:38:29.781", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmplx6ehdag", {}]
["2024-04-10T08:38:29.782", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /var/lib/ubuntu-advantage/lock atomically via tempfile /var/lib/
ubuntu-advantage/tmp6ml_ltfj", {}]
["2024-04-10T08:38:29.782", "DEBUG", "ubuntupro.system", "write_file", 556, "Writing file /run/ubuntu-advantage/notices/60-operation_in_progress atomicall
y via tempfile /run/ubuntu-advantage/notices/tmpvxf_b1v0", {}]
["2024-04-10T08:38:29.783", "DEBUG", "ubuntupro.files.files", "read", 60, "Tried to load /var/lib/ubuntu-advantage/private/machine-token.json but file doe
s not exist", {}]
["2024-04-10T08:38:29.783", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/machine-id", {}]
["2024-04-10T08:38:29.783", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /etc/os-release", {}]
["2024-04-10T08:38:29.784", "DEBUG", "ubuntupro.system", "load_file", 517, "Reading file: /proc/version_signature", {}]
["2024-04-10T08:38:30.366", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /run/ubuntu-advantage/notices/60-operation_in_progress"
, {}]
["2024-04-10T08:38:30.367", "DEBUG", "ubuntupro.system", "ensure_file_absent", 576, "Removed file: /var/lib/ubuntu-advantage/lock", {}]
["2024-04-10T08:38:30.367", "ERROR", "ubuntupro.cli", "wrapper", 1768, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call
 last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1705, in wrapper\n return func(*args, **kwargs)\n File \"/usr/lib/py
thon3/dist-packages/uaclient/cli/__init__.py\", line 1838, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n File \"/usr/li
b/python3/dist-packages/uaclient/cli/__init__.py\", line 257, in new_f\n return f(args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uac
lient/cli/__init__.py\", line 202, in new_f\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 186,
in new_f\n retval = f(*args, cfg=cfg, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1305, in action_attach\n a
ctions.attach_with_token(cfg, token=token, allow_enable=allow_enable)\n File \"/usr/lib/python3/dist-packages/uaclient/actions.py\", line 65, in attach_w
ith_token\n new_machine_token = contract_client.add_contract_machine(\n File \"/usr/lib/python3/dist-packages/uaclient/util.py\", line 92, in decorato
r\n return f(*args, **kwargs)\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 92, in add_contract_machine\n activity_info = se
lf._get_activity_info()\n File \"/usr/lib/python3/dist-packages/uaclient/contract.py\", line 413, in _get_activity_info\n \"desktop\": system.is_deskt
op(),\n File \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 397, in is_desktop\n for package in apt.get_installed_packages():\n File \"/
usr/lib/python3/dist-packages/uaclient/apt.py\", line 727, in get_installed_packages\n out, _ = system.subp([\"apt\", \"list\", \"--installed\"])\n Fi
le \"/usr/lib/python3/dist-packages/uaclient/system.py\", line 703, in subp\n out, err = _subp(\n File \"/usr/lib/python3/dist-packages/uaclient/syste
m.py\", line 649, in _subp\n out_result = out.decode(\"utf-8\") if out else \"\"\nUnicodeDecodeError: 'utf-8' codec can't decode byte 0xe1 in position
109: invalid continuation byte"}]

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-advantage-tools 31.2~20.04
ProcVersionSignature: Ubuntu 5.15.0-101.111~20.04.1-generic 5.15.143
Uname: Linux 5.15.0-101-generic x86_64
NonfreeKernelModules: falcon_lsm_serviceable falcon_nf_netcontain falcon_kal falcon_lsm_pinned_16407 falcon_lsm_pinned_16206
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Wed Apr 10 08:28:11 2024
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=es_ES
 SHELL=/bin/bash
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: No upgrade log present (probably fresh install)
apparmor_logs.txt:

cloud-id.txt-error: Invalid command specified 'cloud-id'.
livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'.
ua-status.json-error: Failed running command 'pro status --format json' [exit(1)]. Message:
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

Revision history for this message
sistemas_grupo-cps (sistemascps) wrote :
Revision history for this message
Grant Orndorff (orndorffgrant) wrote :

Hi sistemascps!

Thank you for the bug report and sorry for the delay in responding. It looks like a non-UTF-8 character is present in the output of `apt list --installed`.

The fix will be to replace the usage of `apt list --installed` with using the python3-apt library to get the list of installed packages.

Changed in ubuntu-advantage-tools (Ubuntu):
status: New → Triaged
importance: Undecided → High
summary: - ubuntu pro
+ pro-client execs `apt list --installed` instead of using python3-apt -
+ leading to utf-8 errors
information type: Private → Public
tags: removed: need-amd64-retrace
description: updated
description: updated
tags: added: wsl
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: pro-client execs `apt list --installed` instead of using python3-apt - leading to utf-8 errors

This bug was fixed in the package ubuntu-advantage-tools - 33

---------------
ubuntu-advantage-tools (33) oracular; urgency=medium

  * d/apparmor: adjust the esm_cache apparmor profile to allow reading of dpkg
    data directory (LP: #2067810) (GH: #3137)
  * New upstream release 33 (LP: #2069237)
    - apt: use Python bindings instead of apt CLI to query for installed
      packages (LP: #2060769) (LP: #2068744)
    - beta: drop support for beta services
    - contracts: add support for contracts which target a specific series
    - fips: change enable functionality to ensure all packages with a FIPS
      candidate are upgraded to the FIPS version (GH: #2667)
    - fix:
      + add the current_status field to the plan api return object
      + change recommended attach method to magic attach (GH: #3040)
    - livepatch: prefer the term 'coverage' instead of 'support' in messaging
      (GH: #3063)
    - realtime:
      + auto-select the raspi variant when appropriate
      + inform the user when auto-selecting a variant

 -- Renan Rodrigo <email address hidden> Thu, 13 Jun 2024 00:19:54 -0300

Changed in ubuntu-advantage-tools (Ubuntu):
status: Triaged → Fix Released
Revision history for this message
Robie Basak (racb) wrote : Please test proposed package

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33~24.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Noble):
status: New → Fix Committed
tags: added: verification-needed verification-needed-noble
Changed in ubuntu-advantage-tools (Ubuntu Jammy):
status: New → Fix Committed
tags: added: verification-needed-jammy
Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33~22.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Focal):
status: New → Fix Committed
tags: added: verification-needed-focal
Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33~20.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Bionic):
status: New → Fix Committed
tags: added: verification-needed-bionic
Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33~18.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Changed in ubuntu-advantage-tools (Ubuntu Xenial):
status: New → Fix Committed
tags: added: verification-needed-xenial
Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33~16.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote : Re: pro-client execs `apt list --installed` instead of using python3-apt - leading to utf-8 errors
Download full text (5.2 KiB)

I tried on noble and it doesn't fix the problem.

* Firstly the upgrade to the package in proposed doesn't work if I do not force the locale.
```
Il est n cessaire de prendre 250 ko dans les archives.
Apr s cette op ration, 12,3 ko d'espace disque suppl mentaires seront utilis s.
R ception de :1 http://archive.ubuntu.com/ubuntu noble-proposed/main amd64 ubuntu-pro-client-l10n amd64 33~24.04 [19,3 kB]
R ception de :2 http://archive.ubuntu.com/ubuntu noble-proposed/main amd64 ubuntu-pro-client amd64 33~24.04 [231 kB]
250 ko r ceptionn s en 0s (938 ko/s)
(Lecture de la base de donn es... 40702 fichiers et r pertoires d j install s.)
Pr paration du d paquetage de .../ubuntu-pro-client-l10n_33~24.04_amd64.deb ...
D paquetage de ubuntu-pro-client-l10n (33~24.04) sur (32.3~24.04) ...
Pr paration du d paquetage de .../ubuntu-pro-client_33~24.04_amd64.deb ...
Traceback (most recent call last):
  File "/usr/bin/py3clean", line 210, in <module>
    main()
  File "/usr/bin/py3clean", line 196, in main
    pfiles = set(dpf.from_package(options.package))
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/share/python3/debpython/files.py", line 54, in from_package
    stdout = str(stdout, 'utf-8')
             ^^^^^^^^^^^^^^^^^^^^
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xe9 in position 584: invalid continuation byte
dpkg: avertissement: le sous-processus ancien paquet ubuntu-pro-client script pre-removal a renvoy un tat de sortie d'erreur 1
```

* Secondly, once the package is installed, pro status is still failing:
```
u@drenec:~$ locale
LANG=fr_FR
LANGUAGE=
LC_CTYPE="fr_FR"
LC_NUMERIC="fr_FR"
LC_TIME="fr_FR"
LC_COLLATE="fr_FR"
LC_MONETARY="fr_FR"
LC_MESSAGES="fr_FR"
LC_PAPER="fr_FR"
LC_NAME="fr_FR"
LC_ADDRESS="fr_FR"
LC_TELEPHONE="fr_FR"
LC_MEASUREMENT="fr_FR"
LC_IDENTIFICATION="fr_FR"
LC_ALL=
u@drenec:~$ apt policy ubuntu-pro-client
ubuntu-pro-client:
  Install�: 33~24.04
  Candidat�: 33~24.04
 Table de version�:
 *** 33~24.04 100
        100 http://archive.ubuntu.com/ubuntu noble-proposed/main amd64 Packages
        100 /var/lib/dpkg/status
     32.3.1~24.04 500
        500 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 Packages
     31.2.3 500
        500 http://archive.ubuntu.com/ubuntu noble/main amd64 Packages
u@drenec:~$ pro status
An unexpected error occurred: 'utf-8' codec can't decode byte 0xa0 in position 18: invalid start byte
For more details, see the log: /home/u/.cache/ubuntu-pro/ubuntu-pro.log
If you think this is a bug, please run: ubuntu-bug ubuntu-advantage-tools
```

From the log the error is:
```
["2024-07-10T12:14:41.978", "ERROR", "ubuntupro.cli", "wrapper", 1360, "Unhandled exception, please file a bug", {"exc_info": "Traceback (most recent call last):\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1297, in wrapper\n return func(*args, **kwargs)\n ^^^^^^^^^^^^^^^^^^^^^\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init__.py\", line 1434, in main\n return_value = args.action(args, cfg=cfg, extra_args=extra_args)\n ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^\n File \"/usr/lib/python3/dist-packages/uaclient/cli/__init...

Read more...

tags: added: verification-failed verification-failed-noble
removed: verification-needed verification-needed-noble
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :
Download full text (6.7 KiB)

Interesting, the team will later have a deeper look.
But I'm confused as you can see in the following:

---

First confirming the original problem

root@n:~# locale
LANG=C.UTF-8
LANGUAGE=
LC_CTYPE="fr_FR"
LC_NUMERIC="fr_FR"
LC_TIME="fr_FR"
LC_COLLATE="fr_FR"
LC_MONETARY="fr_FR"
LC_MESSAGES="fr_FR"
LC_PAPER="fr_FR"
LC_NAME="fr_FR"
LC_ADDRESS="fr_FR"
LC_TELEPHONE="fr_FR"
LC_MEASUREMENT="fr_FR"
LC_IDENTIFICATION="fr_FR"
LC_ALL=fr_FR
root@n:~# pro status
An unexpected error occurred: 'utf-8' codec can't decode byte 0xe9 in position 65: invalid continuation byte
For more details, see the log: /var/log/ubuntu-advantage.log
If you think this is a bug, please run: ubuntu-bug ubuntu-advantage-tools

---

Then I can sadly confirm that upgrading indeed is broken the same way you mentioned.

root@n:~# apt install ubuntu-pro-client
Lecture des listes de paquets... Fait
Construction de l'arbre des d�pendances... Fait
Lecture des informations d'�tat... Fait
ubuntu-pro-client est d�j� la version la plus r�cente (32.3.1~24.04).
ubuntu-pro-client pass� en ��install� manuellement��.
Les paquets suivants ont �t� install�s automatiquement et ne sont plus n�cessaires�:
  libaio1 libsoup2.4-1 libsoup2.4-common libvpx8 python3-boto
Veuillez utiliser ��apt autoremove�� pour les supprimer.
0 mis � jour, 0 nouvellement install�s, 0 � enlever et 3 non mis � jour.
root@n:~# apt install ubuntu-pro-client -t noble/proposed
Lecture des listes de paquets... Fait
E: La valeur ��noble/proposed�� n'est pas valable pour APT::Default-Release car cette version ne fait pas partie des sources disponibles.
root@n:~# apt install ubuntu-pro-client=33~24.04
Lecture des listes de paquets... Fait
Construction de l'arbre des d�pendances... Fait
Lecture des informations d'�tat... Fait
Les paquets suivants ont �t� install�s automatiquement et ne sont plus n�cessaires�:
  libaio1 libsoup2.4-1 libsoup2.4-common libvpx8 python3-boto
Veuillez utiliser ��apt autoremove�� pour les supprimer.
Paquets recommand�s�:
  ubuntu-pro-client-l10n
Les paquets suivants seront ENLEV�S�:
  ubuntu-pro-client-l10n
Les paquets suivants seront mis � jour�:
  ubuntu-pro-client
1 mis � jour, 0 nouvellement install�s, 1 � enlever et 3 non mis � jour.
Il est n�cessaire de prendre 231 ko dans les archives.
Apr�s cette op�ration, 81,9 ko d'espace disque seront lib�r�s.
Souhaitez-vous continuer�? [O/n] Y
R�ception de�:1 http://archive.ubuntu.com/ubuntu noble-proposed/main amd64 ubuntu-pro-client amd64 33~24.04 [231 kB]
231 ko r�ceptionn�s en 0s (1�210 ko/s)
(Lecture de la base de donn�es... 110216 fichiers et r�pertoires d�j� install�s.)
Suppression de ubuntu-pro-client-l10n (32.3.1~24.04) ...
(Lecture de la base de donn�es... 110215 fichiers et r�pertoires d�j� install�s.)
Pr�paration du d�paquetage de .../ubuntu-pro-client_33~24.04_amd64.deb ...
Traceback (most recent call last):
  File "/usr/bin/py3clean", line 210, in <module>
    main()
  File "/usr/bin/py3clean", line 196, in main
    pfiles = set(dpf.from_package(options.package))
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/share/python3/debpython/files.py", line 54, in from_package
    stdout = str(stdout, 'utf-8'...

Read more...

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

The only difference I noticed between you case and mine, is that your machine is not attached and mine is.

```
$ LC_ALL=C pro status
SERVICE ENTITLED STATUS DESCRIPTION
anbox-cloud yes disabled Scalable Android in the cloud
esm-apps yes enabled Expanded Security Maintenance for Applications
esm-infra yes disabled Expanded Security Maintenance for Infrastructure
landscape yes disabled Management and administration tool for Ubuntu

For a list of all Ubuntu Pro services, run 'pro status --all'
Enable services with: pro enable <service>

     Account: <my account>
Subscription: Ubuntu Pro - free personal subscription
```

Revision history for this message
Christian Ehrhardt  (paelzer) wrote (last edit ):

Out of a discussion with Renan.

On the system that worked, this triggers it again as it will run apt-cache policy.

root@n:~# pro attach C...
An unexpected error occurred: 'utf-8' codec can't decode byte 0xa0 in position 18: invalid start byte
For more details, see the log: /var/log/ubuntu-advantage.log
If you think this is a bug, please run: ubuntu-bug ubuntu-advantage-tools

root@n:~# pro detach
An unexpected error occurred: 'utf-8' codec can't decode byte 0xa0 in position 18: invalid start byte
For more details, see the log: /var/log/ubuntu-advantage.log
If you think this is a bug, please run: ubuntu-bug ubuntu-advantage-tools

The problem is that the problem that this was is fixed "apt list --installed".
But this turns out to now be other calls, in that case apt-cache policy.

root@n:~# apt-cache policy
Fichiers du paquet�:
 100 /var/lib/dpkg/status
...

You see the bad char here.
So it is more that all kind of calls could return unparseable, based on the language settings, and hit a bug quite similar to this.

So it seems:
- the original bug is actually fixed
- at least one more similar case is open still
- If we can we will try to ignore parsing errors kind of everywhere.
- If not, then this would need to become a new issue as it would need a bigger fix.

Revision history for this message
Renan Rodrigo (renanrodrigo) wrote :

Given the wider range of problems represented in the bug, I have changed the title/description to accomodate any subprocess returning non-utf8. There is also a new fix plan. I will implement it and we will upload a 33.1 version to proposed fixing this.

description: updated
summary: - pro-client execs `apt list --installed` instead of using python3-apt -
- leading to utf-8 errors
+ pro-client decodes utf-8 strictly, which causes problems in some locales
Changed in ubuntu-advantage-tools (Ubuntu):
status: Fix Released → In Progress
Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33~16.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33~16.04) for xenial have finished running.
The following regressions have been reported in tests triggered by the package:

ubuntu-advantage-tools/unknown (arm64)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/xenial/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntu-advantage-tools - 33.1

---------------
ubuntu-advantage-tools (33.1) oracular; urgency=medium

  * New upstream release 33.1: (LP: #2060769)
    - system:
      + always pass C.UTF8 as the language when calling a subprocess
      + ignore utf-8 decode errors on subprocess output

 -- Renan Rodrigo <email address hidden> Wed, 10 Jul 2024 16:43:02 -0300

Changed in ubuntu-advantage-tools (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Robie Basak (racb) wrote :

> setting LANG=C when executing any subprocess should mitigate the presence of non-utf8 anyway

This alarmed me so I looked deeper but I think it's just a mistake and should say UTF-8. But then I noticed:

> + always pass C.UTF8 as the language when calling a subprocess
> To be extra careful, we are setting LANG=C.UTF-8...

And the code:

> + set_lang = {"LANG": "C.UTF8", "LC_ALL": "C.UTF8"}

Is it UTF8 or UTF-8? This led me down a rabbithole.

On a Xenial system `locale -a` reports C.UTF-8 and en_GB.utf8 as available, but not C.UTF8.

On a Noble system `locale -a` reports C.utf8.

So I guess it's all fine and will be treated as equivalent, including back all the way to Xenial. But I wonder if there's a way to test for this.

And now that I'm thinking about it, perhaps we want to set LC_ALL instead of LANG?

Sorry I didn't notice this in my previous review. I was focused on the SRU specifics and not thinking about it from a general review perspective.

Anyway, I think it's all fine, so accepting. I only mention the above in case it identified an area needing attention to someone else.

Revision history for this message
Robie Basak (racb) wrote :

> And now that I'm thinking about it, perhaps we want to set LC_ALL instead of LANG?

Oh, sorry, you are.

tags: added: verification-needed verification-needed-noble
removed: verification-failed verification-failed-noble
Revision history for this message
Robie Basak (racb) wrote : Please test proposed package

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.1~24.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.1~22.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.1~20.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.1~18.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.1~16.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33~16.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33~16.04) for xenial have finished running.
The following regressions have been reported in tests triggered by the package:

ubuntu-advantage-tools/unknown (arm64)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/xenial/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33~24.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33~24.04) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (amd64, arm64, armhf, i386, ppc64el, s390x)
ubuntu-advantage-tools/unknown (armhf)
update-motd/unknown (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33.1~24.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33.1~24.04) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (amd64, arm64, armhf, i386, ppc64el, s390x)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message
Robie Basak (racb) wrote : Please test proposed package

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into noble-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.2~24.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-noble to verification-done-noble. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-noble. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into jammy-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.2~22.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-jammy to verification-done-jammy. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-jammy. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.2~20.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-focal. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.2~18.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Robie Basak (racb) wrote :

Hello sistemas_grupo-cps, or anyone else affected,

Accepted ubuntu-advantage-tools into xenial-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/ubuntu-advantage-tools/33.2~16.04 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed-xenial to verification-done-xenial. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-xenial. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33.1~24.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33.1~24.04) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (amd64, arm64, armhf, i386, ppc64el, s390x)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33.2~24.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33.2~24.04) for noble have finished running.
The following regressions have been reported in tests triggered by the package:

software-properties/unknown (amd64, i386, ppc64el, s390x)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/noble/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

Revision history for this message
Ubuntu SRU Bot (ubuntu-sru-bot) wrote : Autopkgtest regression report (ubuntu-advantage-tools/33.2~22.04)

All autopkgtests for the newly accepted ubuntu-advantage-tools (33.2~22.04) for jammy have finished running.
The following regressions have been reported in tests triggered by the package:

ubuntu-advantage-tools/unknown (armhf)
update-motd/unknown (armhf)

Please visit the excuses page listed below and investigate the failures, proceeding afterwards as per the StableReleaseUpdates policy regarding autopkgtest regressions [1].

https://people.canonical.com/~ubuntu-archive/proposed-migration/jammy/update_excuses.html#ubuntu-advantage-tools

[1] https://wiki.ubuntu.com/StableReleaseUpdates#Autopkgtest_Regressions

Thank you!

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